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Supply Chain Operations
  • Level Foundation
  • Duration 12 hours
  • Course by Rutgers the State University of New Jersey
  • Offered by

About

Have you ever wondered how products and services are created exactly the same thousands of times over? And how companies are able to smooth out operations to manufacture efficiently, effectively, and without any waste? How is such precision possible? The answer lies at the heart of operations. In the Supply Chain Operations course, we introduce and apply essential process improvement tools to achieve perfection. After completing this course, you will be able to apply the Six Sigma methodology for process improvement. You will demonstrate that you understand the basic tenets of the Lean philosophy that enables manufacturers to eliminate waste and make processes more efficient. Finally, you will be able to apply the tools that you just gained to improve a process of your own. This is an introductory course designed to provide you with a start on your learning journey in operations. You do not need to have any background in operations, but it would be beneficial if you had a basic understanding of business concepts, a working knowledge of spreadsheets, and ideally have mastered the Supply Chain Logistics course. Join me and we will learn together about operations!

Modules

Introduction to Supply Chain Operations

    • 1 Videos
    • 1 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Introductions

1 Videos

  • What is Supply Chain Operations?

1 Readings

  • Is this course for me?

The Goals of Operations

    • 3 Videos
    • 2 Readings
    • 2 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • The Goals of Operations

2 Discussions

  • Lean Thinking
  • Theory of Constraints

3 Videos

  • The Goals of Operations: Speed, Flexibility, Quality, and Cost
  • Lean Operations
  • Theory of Constraints

2 Readings

  • "Lean Thinking" by Womack and Jones
  • "The Goal" by Goldratt

Lean Inventory

    • 4 Videos
    • 6 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Lean Inventory

4 Videos

  • Lean Inventory
  • Screencast - Economic Order Quantity
  • Screencast - Safety Stock Calculation
  • Kanban

6 Readings

  • Economic Order Quantity Terms and Notation
  • The EOQ Calculation
  • Safety Stock Terms and Calculation
  • The Safety Stock Calculation
  • Kanban
  • Lean Inventory Quiz Instructions

Six Sigma

    • 6 Videos
    • 1 Readings
    • 5 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Quality Management and the DMAIC Methodology

5 Discussions

  • What should happen after the Define Stage?
  • What should happen after the Measure Stage?
  • What should happen after the Analyze Stage?
  • What should happen after the Improve Stage?
  • What should happen after the Control Stage?

6 Videos

  • From "Quality is Free" to "Six Sigma"
  • DMAIC and the Define Stage
  • Screencast of DMAIC and the Measure Stage
  • Screencast of DMAIC and the Analyze Stage
  • Screencast of DMAIC and the Improve Stage
  • Screencast of DMAIC and the Control Stage

1 Readings

  • Summary of the DMAIC Example

Six Sigma Case Studies

    • 1 Readings
    • 1 PeerReview
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1 Peer Review

  • Six Sigma Case Studies

1 Readings

  • Some more Six Sigma Examples

Evolution of Lean Thinking

    • 1 Videos
    • 2 Readings
    • 1 PeerReview
Show info about module content

1 Peer Review

  • Lean Six Sigma

1 Videos

  • The Lean Six Sigma Toolkit

2 Readings

  • The Road to Lean Six Sigma
  • Selecting a Great Lean Six Sigma Project

Auto Summary

Discover the essentials of efficient manufacturing with the Supply Chain Operations course on Coursera. Led by expert instructors, this foundational course in Business & Management focuses on applying Six Sigma and Lean methodologies to eliminate waste and improve processes. With a duration of 720 minutes, it caters to beginners with basic business and spreadsheet knowledge. Available under the Starter subscription, this course is perfect for those eager to optimize operations and enhance their understanding of supply chain logistics. Join now to start your journey towards operational excellence!

Rudolf Leuschner, Ph.D.
Instructor

Rudolf Leuschner, Ph.D.