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Our Courses
Digital Marketing
Master strategic marketing concepts and tools to address brand communication in a digital world. This Specialization explores several aspects of the new digital marketing environment, including topics such as digital marketing analytics, search engine optimization, social media marketing, and 3D Printing.
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Course by
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Self Paced
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English
Intercultural Communication and Conflict Resolution
Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures.
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Course by
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Self Paced
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6 hours
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English
Academic Skills for University Success
Develop skills in information & digital literacy, problem-solving, critical thinking and communication. This Specialization is a high-level academic skills course designed to increase your level of academic preparedness prior to commencement of your studies in an English-medium university. The course equips you for full participation and engagement with your studies by building awareness and understanding of the core values and expectations of academic culture.
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Course by
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Self Paced
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English
Conflict Management
Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies.
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Course by
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Self Paced
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English
Organizational Leadership
Equip yourself to successfully lead organizations through clarity of purpose and effective collaboration — by building and motivating teams; designing and delivering powerful stories; developing strategies to appropriately influence; understanding underlying customer analytics and applying innovative approaches to deliver impact. How do aspiring managers succeed in an ever-changing business environment? How do they lead different groups to action?
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Course by
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Self Paced
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English
International Leadership and Organizational Behavior
Leaders in business and non-profit organizations increasingly work across national borders and in multi-cultural environments. You may work regularly with customers or suppliers abroad, or be part of a globally dispersed cross-functional team, or an expatriate manager on an international assignment. You may be a member of a global online community, or a development aid worker collaborating with an international network of partner organizations.
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Course by
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Self Paced
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17 hours
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English
Healthcare Data Quality and Governance
Career prospects are bright for those qualified to work with healthcare data or as Health Information Management (HIM) professionals. Perhaps you work in data analytics but are considering a move into healthcare, or you work in healthcare but are considering a transition into a new role. In either case, Healthcare Data Quality and Governance will provide insight into how valuable data assets are protected to maintain data quality. This serves care providers, patients, doctors, clinicians, and those who carry out the business of improving health outcomes.
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Course by
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Self Paced
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12 hours
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English
Privacy in the USA
Enhance your understanding of privacy laws with our focused course on American Privacy Law, a natural progression after completing "Privacy in the Western World." This course is designed to give you a comprehensive view of how privacy is protected within the American legal framework. The course begins by examining the constitutional protection afforded by the 4th Amendment, which acts as a critical safeguard against unwarranted governmental intrusion. Further, you will explore a range of consumer protection laws that encompass various sectors like health and finance.
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Course by
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Self Paced
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9 hours
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English
Professional Skills for the Workplace
This Specialization is intended for working professionals early in their career and for organizations who look to improve interpersonal relationship skills among their employees, clients, and customers. Through four courses, you will explore the use of emotional and social intelligence, practice a formula for problem solving, cultivate a growth mindset, and build skills related to adaptability and resilience in an ever-changing environment. These skills show up in business relationships and communication and ultimately impact professional effectiveness.
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Course by
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Self Paced
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English
Fundamentals of Network Communication
In this course, we trace the evolution of networks and identify the key concepts and functions that form the basis for layered architecture. We introduce examples of protocols and services that are familiar to the students, and we explain how these services are supported by networks. Further, we explain fundamental concepts in digital communication, and focus on error control techniques that include parity check, polynomial code, and Internet checksum.
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Course by
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Self Paced
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15 hours
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English
Supply Chain Management: A Learning Perspective
As a human being, we all consume products and/or services all the time. This morning you got up and ate your breakfast, e.g., eggs, milk, bread, fresh fruits, and the like. After the breakfast, you drove your car to work or school. At your office, you used your computer, perhaps equipped with 27” LCD monitor. During your break, you drank a cup of coffee and played with your iPhone. So on and so forth. You probably take it for granted that you can enjoy all of these products.
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Course by
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Self Paced
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18 hours
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English
IBM IT Scrum Master
Advance your career as an IT Scrum Master. As more organizations adopt Agile development practices, the demand for Scrum Masters, especially in the IT industry, is expected to grow significantly over the next 10 years. In this program, you’ll develop the skills, tools, and portfolio to have a competitive edge in the job market. Scrum Masters play a crucial role leading teams using Agile project management methodologies to lead projects to a successful completion. They work to remove any obstacles that may hinder project completion or progress.
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Course by
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Self Paced
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English
Palliative Care: It's Not Just Hospice Anymore
People living with serious, life-limiting, chronic illness experience significant suffering. Fortunately there are new and developing treatments which may cure some and improve survival for many people living with serious illness. However, seriously ill people and their loved ones still experience many distressing physical symptoms as well as spiritual, social and psychological distress.
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Course by
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Self Paced
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English
The Harder Side of Science Communication
In this course, you will explore how to develop and implement evidence-based methods for science communication. We’ll discuss major theories of human learning, cognitive phenomena like bias and motivated reasoning that can undermine even the best activities, and the science behind why mis/disinformation spreads so quickly. We’ll end with motivational interviewing and a discussion of how to use learning engineering to design educational activities.
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Course by
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Self Paced
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7 hours
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English
Healthcare Data Models
Career prospects are bright for those qualified to work in healthcare data analytics. Perhaps you work in data analytics, but are considering a move into healthcare where your work can improve people’s quality of life.
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Course by
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Self Paced
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12 hours
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English
Communicating with Presence
Our premium communication course on Communicating with Presence designed by some of the most experienced professionals and academics in the media sector, can help learners improve their soft skills to master the art of communication and reach new heights in their personal and professional life. They will learn from Professor Yago de la Cierva, founder of an international TV news agency, and Professor Greg Burke, a journalist with extensive experience as a foreign correspondent for Time Magazine and Fox News. Greg Burke also served as spokesperson for Pope Francis.
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Course by
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Self Paced
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English
IBM IT Project Manager
Prepare for a career in the high-growth field of IT project management. In this program, you’ll develop the skills and tools to have a competitive edge in the job market as an entry-level IT project manager in less than 3 months. No prior knowledge or experience is required. IT project managers track projects, manage risks, and work cross-functionally to support an organization’s IT infrastructure and software development.
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Course by
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Self Paced
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English
Peer-to-Peer Protocols and Local Area Networks
In this course, we discuss peer-to-peer protocols and local area networks. Part one in this course is to answer the question of how does a peer-to-peer protocol deliver reliable data transfer service across unreliable transmission lines or networks. We focus on several medium access control protocols and their performance analysis. In the second part, we discuss how medium access control protocols coordinate the access to the communication channel so that information gets through from a source to a destination in the same broadcast local area network.
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Course by
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Self Paced
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16 hours
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English
Improve Communication Processes Using Gmail
Sending and receiving emails efficiently is a valuable skill in the modern workplace. Many times, people find themselves sending out routine information to clients and employees which can lead to repetitious email communication. This project is designed to help you become more efficient with your email composition practices in order to save valuable time throughout the workday. By the end of this project, you will streamline your email processes for regular communication processes.
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Course by
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Self Paced
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3 hours
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English
Dynamic Public Speaking
Good speaking is your most enduring job skill. This four-course specialization will provide you with the instruction, experience, and practice to develop and deliver compelling presentations. Drawing from the established knowledge in communication, rhetoric, linguistics, and argumentation, each course balances proven ideas with lots of speech practice. The courses in this specializations should help speakers at all levels. If you are nervous about public speaking, this is for you! I have spent an entire career helping nervous novice speakers grow into confident communicators.
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Course by
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Self Paced
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English
Medical Billing and Coding Fundamentals
Through this Specialization, students learn the essential skills of an Insurance Billing Specialist. Knowledge of human anatomy and medicine is necessary for any healthcare role, so students are also taught this terminology and structure. Additionally, this Specialization includes skills to stand out to employers by teaching professionalism, communication, and soft skills specific to an allied health environment. IMPORTANT: This specialization is not designed to prepare students for national certification.
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Course by
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Self Paced
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English
Workplace Culture for Everyone
By the end of the specialization, you will be able to: Lead others by influencing their performance and understanding through effective communication skills. Send and understand messages online, mitigating miscommunication and inappropriate emotional messages. Use different tactics to eliminate or avoid common biases in group settings. Demonstrate empathy while listening to others, leading and reflecting on oneself and one’s actions.
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Course by
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Self Paced
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English
Introduction to Public Relations and the Media
This specialization is ideal for learners interested in how to practice public relations and branding communication. You will learn how to use different tools to manage your company’s reputation. You will learn about different forms of media, how to work with journalists, and how to plan strategic communication to enhance your company. And you will emerge from this specialization with several portfolio pieces, including a media contact list, press release, pitch, and crisis communication plan.
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Course by
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Self Paced
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English
Automation Business Analysis - Concepts and Principles
Change is inevitable and so are the digital disruptions in every industry. What’s important from a business perspective is to align and adapt to such digital disruptions. In today’s competitive business market, the key to success is wise data-driven decisions, made based on reliable information. As part of your work responsibilities, you would have discovered, synthesized, and analyzed information collected from various sources at some point in time. This is Business Analysis.
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Course by
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Self Paced
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14 hours
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English
Effective Communication: Writing, Design, and Presentation
Over seventy companies and tens of thousands of students worldwide have used Effective Communication to deliver ideas powerfully in the workplace. By taking Business Writing, Graphic Design, and Successful Presentation, you’ll hone your written, visual, and verbal business presentation skills. You'll learn to write well-organized, clear business documents; to design elegant presentation slides, reports, and posters; and to present and speak with confidence and power.
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Course by
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Self Paced
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English