- Level Foundation
- Duration 13 hours
- Course by IBM
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Offered by
About
This course will teach you how to create useful chatbots without the need to write any code. Leveraging IBM Watson's Natural Language Processing capabilities, you'll learn how to plan, implement, test, and deploy chatbots that delight your users, rather than frustrate them. True to our promise of not requiring any code, you'll learn how to visually create chatbots with Watson Assistant (formerly Watson Conversation) and how to deploy them on your own website through a handy WordPress plugin. Don't have a website? No worries, one will be provided to you. Chatbots are a hot topic in our industry and are about to go big. New jobs requiring this specific skill are being added every day, consultants demand premium rates, and the interest in chatbots is quickly exploding. Gartner predicts that by 2020, 85% of customer interactions with the enterprise will be through automated means (that's chatbots and related technologies). Here is your chance to learn this highly in demand set of skills with a gentle introduction to the topic that leaves no stone unturned.Modules
Welcome and Course Information
1
Videos
- Welcome
1
Readings
- General Information
Introduction to Chatbots
1
Assignment
- Module 1 Quiz: Introduction to Chatbots
1
External Tool
- Obtain an IBM Cloud Feature Code and Activate Your Trial Account
1
Videos
- Introduction to Chatbots
1
Readings
- What's Next
Working with Intents
1
Assignment
- Module 2 Quiz: Working with Intents
1
Videos
- Working with Intents
1
Readings
- What's Next
Working with Entities
1
Assignment
- Module 3 Quiz: Entities
1
Videos
- Working with Entities
1
Readings
- What's Next
Defining the Dialog
1
Assignment
- Module 4 Quiz: Dialog
2
Videos
- Putting it All Together
- Building User-Friendly Chatbots
1
Readings
- What's Next
Deploying your Chatbot
1
Assignment
- Module 5 Quiz: Deployment
1
External Tool
- Generate a WordPress Site
1
Videos
- Deploying a WordPress Site
1
Readings
- What's Next
Advanced Concepts - Part 1
1
Assignment
- Module 6 Quiz: Context Variables & Slots
1
Videos
- Working with Context Variables and Slots
1
Readings
- What's Next
Advanced Concepts - Part 2
1
Assignment
- Module 7 Quiz: Digressions
1
Videos
- Understanding Digressions
2
Readings
- Watson Assistant in the Private Cloud
- What's Next
Conclusion
1
Videos
- Conclusion
(Optional) Watson Actions
3
Videos
- Welcome to Watson Assistant
- Create Watson Actions
- Migrating Dialog Skills to Watson Actions
Final Exam
1
Assignment
- Final Exam
1
Videos
- Final words of advice
Next Steps
1
Assignment
- Opt-in to Receive your badge!
1
Readings
- Thanks from the Course Team
Auto Summary
Learn to build AI-powered chatbots without programming in this engaging course, ideal for beginners in Data Science and AI. Under the expert guidance of Coursera, you'll master IBM Watson's NLP capabilities to design, test, and deploy chatbots that enhance user experience. The course spans 780 minutes and offers a foundational level overview with a Starter subscription option. Perfect for those looking to enter the booming chatbot industry, no website is required as one will be provided.

Antonio Cangiano