CVS Health Retail Customer Service
The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service. This program uniquely prepares you for your new role by using a blend of videos, activities, discussions, simulations, peer-reviewed projects, and a final capstone.
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Course by CVS Health
-
Offered by
About
The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service. This program uniquely prepares you for your new role by using a blend of videos, activities, discussions, simulations, peer-reviewed projects, and a final capstone. As you complete each of these activities, you will create experiences that you can reference in job interviews or even as you work with customers after you have landed the job. At the end of this program, you will be able to: - Create positive interactions with customers - De-escalate conflict with customers - Process retail transactions in real-world situations - Describe the different roles in retail customer service If you are someone that enjoys meeting people, solving problems, and are ready for new experiences, then this program is right for you. Upon completion of this program, you will receive a Professional Certificate from CVS Health to showcase your proficiency. You’ll also gain access to exclusive career support resources to help you in your job search and you’ll have a portfolio of meaningful activities you have completed to show prospective employers.Auto Summary
"CVS Health Retail Customer Service" is a foundational course in Health & Fitness, ideal for those eager to start a career in retail customer service. Taught by Coursera, it blends videos, activities, discussions, simulations, and projects. The program equips learners to handle customer interactions, resolve conflicts, and manage transactions, culminating in a Professional Certificate. With subscription options like Starter and Professional, it's perfect for problem-solvers who enjoy engaging with people and seeking new experiences.
Ricky La
Denielle Booth
Cory McLaren