- Level Foundation
- Duration 7 hours
- Course by Johns Hopkins University
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Offered by
About
Keeping patient safety and quality improvement projects on track, on time, and on budget is critical to ensuring their success. In this course, students will be introduced and given the opportunity to apply a series of tools to guide and manage patient safety and quality initiatives. These include tools for defining what success looks like, developing a change management plan, and conducting a pre-mortem to identify risks for project failure. This course will also provide tools for engaging stakeholders to ensure key players are invested in your project’s success.Modules
What does success look like?
6
Videos
- What Does Success Look Like?
- Failure to Sustain
- TRIP Plus 2
- Planning Ahead
- What Measures?
- Examples of Successfully Sustained Projects
Conducting a Premortem
1
Assignment
- Modules 1-2 Quiz
5
Videos
- Conducting a Pre-Mortem
- Facilitating a Pre-Mortem
- Applying Results of a Pre-Mortem
- Revisiting the Pre-Mortem
- Pre-Mortem Demo Exercise
Change Management 101
1
Assignment
- Module 3 Quiz
8
Videos
- Change Management Introduction
- Frameworks & Processes of Change
- Adaptive vs. Technical Change
- Adaptive Leadership
- Stakeholder Analysis
- Managing Conflict During Change
- Communication as a Change Strategy
- Methods of Changing Behavior
Planning for Engagement Using the 4 E's + 2 Model
1
Assignment
- Module 4 Quiz
1
Peer Review
- Case Study: Sustaining or Spreading Success in Catheter Associated Urinary Tract Infections (CAUTI)
10
Videos
- Sustainability and Spread
- Key Implementation Concepts
- Endure-Embed
- A Model for Sustainability
- A Practical Example of Sustainment
- Expand
- Expand: New Projects or Topic Ideas
- 8 Steps? 50% is Engagement
- Enhancing Engagement
- Address Barriers to Engagement
Auto Summary
"Designing for Sustainment: Keeping Improvement Work on Track" is an essential course for health and fitness professionals focusing on patient safety and quality improvement. Guided by Coursera, this foundational course equips learners with practical tools and strategies to ensure their projects remain on track, within budget, and meet set timelines. Participants will explore methods for defining success, crafting effective change management plans, and conducting pre-mortem analyses to anticipate and mitigate potential risks. Additionally, the course emphasizes stakeholder engagement to secure commitment from key players. Spanning 420 minutes of comprehensive content, learners can subscribe through Starter or Professional options, making it ideal for those dedicated to enhancing patient safety and project management skills in the healthcare sector.

Lisa H. Lubomski, PhD