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Evaluating the Quality of Healthcare Delivery
  • Level Foundation
  • Duration 9 hours
  • Course by Northeastern University
  • Offered by

About

In this course, you will have the opportunity to learn about the great progress that has been made in measuring and evaluating quality of care. We will discuss key concepts and methods. You will also learn about how to use websites for comparing the quality of healthcare providers. The course content is intended for a wide range of participants – for example, people who have a general interest in quality of care, consumers seeking information about how to choose a provider for themselves or family members, or leaders of business organizations who are responsible for employee health insurance benefits and network of providers. By the end of this course, the learner should be able to: 1. Explain key developments regarding how quality of care is measured and evaluated in the US. 2. Articulate basic framework for evaluating quality of outcomes of care including types of and criteria for selecting quality measures for evaluating and comparing providers. 3. Discuss scientific issues and challenges for evaluating quality of care and methods for addressing these challenges. 4. Identify and apply resources and tools for comparing the quality of care of providers.

Modules

Weekly Introduction

    • 2 Videos
    • 1 Discussion
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1 Discussions

  • Week 1 General Discussion

2 Videos

  • Course Introduction
  • Introduction to Module 1

Defining and Key Concepts with Care Quality

    • 3 Videos
    • 1 Discussion
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1 Discussions

  • Healthcare Provider Discussion

3 Videos

  • Key Developments in the Measurement and Evaluation of Quality of Care
  • Defining and Conceptualizing Quality of Care
  • Framework for Measuring Quality of Care

Data Sources

    • 2 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Check Your Knowledge

1 Discussions

  • Patient Experience Discussion

2 Videos

  • Data Sources for Measuring Quality of Care - Technical
  • Data Sources for Measuring Quality of Care - Interpersonal

Measuring Quality of Care

    • 3 Videos
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3 Videos

  • Selection Criteria for Quality of Care Measures
  • Reliability and Validity
  • Process vs. Outcome Measures

Weekly Quiz

    • 1 Assignment
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1 Assignment

  • Week 1 Quiz (Graded)

Weekly Introduction

    • 1 Videos
    • 1 Discussion
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1 Discussions

  • Week 2 General Discussion

1 Videos

  • Introduction to Module 2

Comparing Providers

    • 2 Videos
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2 Videos

  • Goals for Comparing Providers' Quality of Care
  • Key Challenges to Comparing Providers' Quality of Care

Managing Measurement Error

    • 4 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Check Your Knowledge

1 Discussions

  • Risk Adjustment Models Discussion

4 Videos

  • Measurement Error
  • Risk Adjustment
  • Basic Procedures for Statistical Models
  • Small Patient Samples

Weekly Quiz

    • 1 Assignment
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1 Assignment

  • Week 2 Quiz (Graded)

Weekly Introduction

    • 1 Videos
    • 1 Discussion
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1 Discussions

  • Week 3 General Discussion

1 Videos

  • Introduction to Module 3

Consumer Report Cards

    • 3 Videos
    • 2 Discussion
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2 Discussions

  • Provider Rankings Discussion
  • Report Cards (More Than Just Rankings) Discussion

3 Videos

  • Purpose of Consumer Report Cards
  • Examples of Consumer Report Cards (Websites)
  • Design Issues

Performance Measurement

    • 2 Videos
    • 1 Assignment
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1 Assignment

  • Check Your Knowledge

2 Videos

  • Pay-for-Performance
  • Unintended Consequences of Performance Measurement

Week 3 Assessment

    • 1 PeerReview
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1 Peer Review

  • Module 3 Peer Assessment

Weekly Introduction

    • 1 Videos
    • 1 Discussion
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1 Discussions

  • Week 4 General Discussion

1 Videos

  • Introduction to Module 4

Composite Measures

    • 3 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Check Your Knowledge

1 Discussions

  • Patients Socio-Economic Characteristics Discussion

3 Videos

  • Composite Measures
  • Influence of Patient Socio-Economic Characteristics
  • Concerns about the Widespread Use of Quality of Care Measures

Week 4 Assessment

    • 1 PeerReview
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1 Peer Review

  • Final Course Assessment

Auto Summary

"Evaluating the Quality of Healthcare Delivery" is a comprehensive course in the Health & Fitness domain. Taught by Coursera, it focuses on the measurement and evaluation of healthcare quality, offering key concepts, methods, and tools for comparing providers. Ideal for those interested in healthcare quality, consumers, and business leaders, the course spans 540 minutes and is available through Starter and Professional subscriptions.

Gary Young
Instructor

Gary Young