Introduction to Quality Improvement in Healthcare
This course introduces you to the concepts, theories and application of Quality Improvement (QI) in healthcare from a global perspective. You will hear from patients, clinicians and academics what quality improvement means to them, and how they work together to deliver change. Studying the challenges, they faced and strategies they utilised to overcome those challenges, you will learn to apply and critique core QI methods, from experts in the field. By the end of this module you will be able to: 1.
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 22 hours
- Course by Imperial College London
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Offered by
About
This course introduces you to the concepts, theories and application of Quality Improvement (QI) in healthcare from a global perspective. You will hear from patients, clinicians and academics what quality improvement means to them, and how they work together to deliver change. Studying the challenges, they faced and strategies they utilised to overcome those challenges, you will learn to apply and critique core QI methods, from experts in the field. By the end of this module you will be able to: 1. Recognise the characteristics of different approaches to quality improvement in order to critique them and make decisions as to when to deploy them. 2. Explain the necessary components of a structured approach to quality improvement in order to apply key quality improvement methods to support the planning, design, implementation and evaluation of improvement efforts.Modules
Welcome
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7
Readings
7
Readings
- About Imperial College London
- How to be successful in this course
- Introduction to Quality Improvement in Healthcare
- Meet The Team
- Formative assessments
- Grading Policy
- Glossary
Quality in Healthcare: What it is and Why it is Important
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1
Videos
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4
Readings
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2
Discussion
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1
Plugin
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2
Assignment
2
Assignment
- QIH.1.02 - What Does Quality in Healthcare Mean?
- QIH 1.04a Delivering Quality Health Services: A Global Imperative for Universal Health Coverage (WHO 2018)
2
Discussions
- QIH.1.07M Reflecting on Quality of Healthcare Internationally
- QIH.1.02a - Why Should We Focus on Quality in Healthcare
1
Videos
- QIH.M01 Welcome
4
Readings
- QIH.1.01Why is Quality Improvement in Healthcare Important?
- QIH.1.04 Delivering Quality Health Services: A Global Imperative for Universal Health Coverage (WHO 2018)
- QIH.1.05 The Global Implications of Poor Quality Healthcare
- QIH.1.02b Why Should We Focus on Quality in Healthcare: Examples
Quality Improvement and Evidence Translation
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3
Videos
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3
Readings
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1
Plugin
3
Videos
- QIH.1.09b Quality Improvement and Translational Research
- QIH.1.09c Improvement in Practice: The Complexity of Improving Care
- QIH.1.09d Making Improvements in Complex Systems: the SHIFT-Evidence Framework
3
Readings
- QIH.1.09a The Michigan Keystone Intensive Care Unit Project
- QIH.1.12 - Quality Improvement: from Origins to Modern Practice
- QIH.1.10 Approaches to Quality Improvement
Module 1 Summative Assessment
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1
Assignment
1
Assignment
- QIH.1.11M
Patient, Public and Community Engagement and Involvement
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2
Videos
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2
Readings
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1
PeerReview
1
Peer Review
- QIH.2.03 Applying the 4PI National Involvement Standards
2
Videos
- QIH.2.02: Learning from People's Experiences of Healthcare
- QIH.2.04: Learning from the Experiences of Community Organisers
2
Readings
- QIH 2.01 Introduction to Engaging and Empowering Stakeholders
- QIH.2.05 Community Engagement during the COVID-19 Pandemic – Lessons for Healthcare Quality Improvement
Engaging and Empowering Stakeholders
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1
Videos
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2
Readings
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1
Assignment
1
Assignment
- QIH.2.07a Actively Engaging those Responsible for and Affected by Change
1
Videos
- QIH.2.08 Leadership and Improvement: Empowering People to Change
2
Readings
- QIH.2.06 Stakeholder Engagement
- QIH.2.07 Actively Engaging those Responsible for and Affected by Change
Module 2 Summative Assessment 1
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1
Assignment
1
Assignment
- QIH.2.08M: Stakeholder Engagement
Programme Theory in Quality Improvement
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2
Videos
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2
Readings
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2
Plugin
2
Videos
- QIH.2.09a: Programme Theory in Quality Improvement
- QIH.2.09b: Programme Theory in Practice: Improving Flu Vaccine rates
2
Readings
- QIH.2.11The Action-Effect Method: Programme Theory as a Collaborative Endeavour
- QIH.2.12 The Human Side of Change
Module 2 Summative Assessment 2
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1
Assignment
1
Assignment
- QIH.2.10M: Action Effect Diagrams and Programme Theory
Understanding the System: Process Mapping
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2
Videos
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2
Readings
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1
Discussion
1
Discussions
- QIH 3.03b Process Mapping Experiences and Reflections
2
Videos
- QIH.3.04a: Process Mapping in Healthcare Quality Improvement Initiatives
- QIH.3.04b: Process mapping in Practice: Improving Hand and Wrist Fracture Clinic Services
2
Readings
- QIH.3.02 An Example of Using Process Mapping in Practice as Part of a Quality Improvement Initiative
- QIH.3.03: What are the Benefits of Process Mapping, and How Can Improvement Teams Realise These Benefits?
Making Change Happen: The Model for Improvement and PDSA Cycle
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2
Videos
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2
Readings
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1
PeerReview
1
Peer Review
- QIH.3.07M Summative: The Plan-Do-Study-Act cycle: a Worked Example
2
Videos
- QIH.3.05a: The Plan-Do-Study-Act cycle: a Scientific Approach to Improvement
- QIH.3.05b: The Plan-Do-Study-Act cycle: Improvement in Action
2
Readings
- QIH.3.06 The Plan-Do-Study-Act cycle: a Worked Example
- QIH 3.08: Using Data to Drive Improvement in Healthcare
Module 3 Summative Assessments
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2
Assignment
2
Assignment
- QIH.3.09M: Process Mapping
- QIH.3.10M: The PDSA Cycle
Long-Term Success in Improvement Initiatives
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1
Videos
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2
Readings
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1
Discussion
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1
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1
Discussions
- QIH.4.04M Planning for Long Term Success: the Long Term Success Tool
1
Videos
- QIH.4.03: Reflecting Upon Long Term Success to Sustain Improvements in Healthcare
2
Readings
- QIH.4.01Case study - Rapid Implementation of Virtual Clinics due to COVID-19: Report and Early Evaluation of a Quality Improvement Initiative
- QIH.4.04M Planning for Long Term Success: the Long Term Success Tool
The Role of Context in Improvement Initiatives
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1
Videos
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2
Readings
1
Videos
- Video QIH.4.04d: Improving Obstetric Care in Low-Resource Settings: Implementing of Accompaniment to Women for Facility-Based Maternity Care in Rural Guatemala
2
Readings
- QIH 4.04b Case Study: A new Typology for Understanding Context: Qualitative Exploration of the Model for Understanding Success in Quality
- QIH.4.04c Analysing Context Using MUSIQ v2.0
Challenges in Quality Improvement Practice
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1
Videos
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1
Readings
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1
Discussion
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1
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1
Discussions
- QIH 5.02b Implications of the Challenges and Limitations in Quality Improvement
1
Videos
- QIH.5.03: Fidelity of Use of Quality Improvement Methods
1
Readings
- QIH.5.01 Quality Improvement: Evidence for Effectiveness
Module 4 Summative Assessment
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1
Assignment
1
Assignment
- QIH.4.05M: Long Term Success and the Role of Context
Final Assessment
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1
Assignment
1
Assignment
- QIH.4.10M Bringing it all together
Course Summary
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1
Videos
1
Videos
- QIH.M02 Course summary
Auto Summary
Dive into the essentials of Quality Improvement (QI) in healthcare with this foundational course by Coursera. Guided by expert clinicians, patients, and academics, you'll explore global perspectives on QI, uncovering strategies to overcome challenges and apply core methods. Perfect for health and fitness enthusiasts, this course spans 1320 minutes and offers starter and professional subscription options. By the end, you'll master QI approaches, structured planning, design, implementation, and evaluation of improvement efforts. Join now to elevate your healthcare quality improvement skills!
Dr Thomas Woodcock