Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 13 hours
- Course by The George Washington University
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Offered by
About
Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement. Pawlson, g. & Johnson, J. (2021). Advancing Health Care Quality: Protecting Patients, Improving Lives. DEStech Publications Inc. About The George Washington University School of Nursing Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world.Modules
Pre-Course Survey
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1
Readings
1
Readings
- Please tell us more about you as a learner....
Video Lectures
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5
Videos
5
Videos
- Welcome to the Course!
- An Interview with Peggy O’Kane, Founding & Current President of the National Committee for Quality Assurance (NCQA)
- The Unsettling Facts
- Models for Change
- Summary
Readings & Resources
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1
Readings
1
Readings
- Module 1 Readings & Resources
Assignments
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3
Discussion
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1
Assignment
1
Assignment
- Module 1 Practice Quiz
3
Discussions
- Module 1 Instructor Forum
- Module Discussion 1: Meet and Greet
- Module 1 Discussion 2: Share Experiences with Quality & Safety
Video Lectures
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6
Videos
6
Videos
- Introduction
- The Lewis Blackman Story
- The Science of Patient Safety
- Systems Re-Engineering
- Human Factors
- Summary
Readings & Resources
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1
Readings
1
Readings
- Module 2 Readings & Resources
Assignments
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2
Discussion
-
1
Assignment
1
Assignment
- Module 2 Quiz
2
Discussions
- Module 2 Instructor Forum
- Module 2 Discussion: The Lewis Blackman Story
Video Lectures
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6
Videos
6
Videos
- Introduction
- A Framework for Measures
- What Makes a Good Measure?
- Measurement: Why & What
- Use & Reporting of Measures
- Summary
Readings & Resources
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2
Readings
2
Readings
- Module 3 Readings & Resources
- Desirable Measures Checklist
Assignments
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2
Discussion
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1
Assignment
1
Assignment
- Module 3 Quiz
2
Discussions
- Module 3 Instructor Forum
- Module 3 Discussion: Selecting Measures
Video Lectures
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6
Videos
6
Videos
- Introduction
- Identifying the Problem & Benchmarking
- Quality Improvement Process
- QI as a Team Sport
- Quality Innovations: An Interview with Jesse Hines
- Summary
Readings & Resources
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1
Readings
1
Readings
- Module 4 Readings and Resources
Assignments
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2
Discussion
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1
PeerReview
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1
Assignment
1
Assignment
- Module 4 Quiz
1
Peer Review
- Quality Improvement Project Plan & Peer Review
2
Discussions
- Module 4 Instructor Forum
- Module 4 Discussion: Applying the PDSA Process
Video Lectures
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6
Videos
6
Videos
- Introduction
- Culture of Improvement and Safety: Models for Creating More Effective Organizations
- Leadership and Followership in a Culture of Quality
- Knowing Who You Are as a Leader
- Overcoming Resistance to Change
- Summary
Readings & Resources
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1
Readings
1
Readings
- Module 5 Readings & Resources
Assignments
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2
Discussion
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1
Assignment
1
Assignment
- Module 5 Quiz
2
Discussions
- Module 5 Instructor Forum
- Module 5 Discussion: Leading Quality Improvement
Auto Summary
"Leading Healthcare Quality and Safety" is a foundational course by Coursera, offered by the prestigious George Washington University School of Nursing. It focuses on equipping healthcare practitioners with the skills to lead patient safety and quality improvement initiatives. Covering topics like health care measures, patient safety analysis, and the Plan-Do-Study-Act model, the course features insights from global organizations and industry leaders. With a duration of 780 minutes, it offers Starter and Professional subscription options, targeting healthcare professionals dedicated to advancing quality and safety in healthcare.
Gregory Pawlson
Jean Johnson