Service Transformed: Lessons in U.S. Veteran Centered Care
Improving health care for veterans has become a matter of national attention and has gained increasing attention from the medical community. With the current surge of veterans reintegrating into civilian society it is critical to improve the training of the next cadre of providers who will provide care for our veterans. It is widely known that veterans receive care in all aspects of the health system, thus providers in veteran focused care facilities, military health serves and civilian locals must be aware of the unique needs of veterans.
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 26 hours
- Course by University of Michigan
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Offered by
About
Improving health care for veterans has become a matter of national attention and has gained increasing attention from the medical community. With the current surge of veterans reintegrating into civilian society it is critical to improve the training of the next cadre of providers who will provide care for our veterans. It is widely known that veterans receive care in all aspects of the health system, thus providers in veteran focused care facilities, military health serves and civilian locals must be aware of the unique needs of veterans. It is perhaps even more important to educate civilian providers who may be unfamiliar with the unique physical, mental and emotional needs related to military service. Course Audience - all health professions learners, example: - medical students, resident physicians, dental students, - nursing students, advanced practice nurses, - social work, pharmacy student as graduate level learners - as well as any and all health professionals interested in veteran-centered care What You Will Learn: This course will provide learners the opportunity to engage with material to facilitate their understanding of the origins of Academic Medical Centers and Veterans Administration affiliations, recognize and manage the influence of bias, class, and power on the clinical encounter and self-reflect on their biases that particularly affect U.S. military veterans. This course also features several video clips from the acclaimed documentary, Where Soldiers Come From, directed by Heather Courtney. The views expressed in this course are those of the authors and do not necessarily reflect the position or the policy of the Department of Veterans Affairs or the U.S. government.Modules
Veteran Health Administration's Contribution to Medical Education
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5
Videos
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3
Readings
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1
Discussion
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2
PeerReview
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2
Assignment
2
Assignment
- Unit 1 Content Quiz
- Unit 1 Evaluation Survey
2
Peer Review
- 01.01 - Mr. Sims
- 01.02 - Mr. Evans
1
Discussions
- Discussion Question 01.01
5
Videos
- 01.01 - Introduction
- 01.02 - Today's Veterans
- 01.03 - VA's Contribution to Medical Education
- Introduction to Peer Assessments
- End of Unit Evaluations
3
Readings
- Course Syllabus
- READ: Unit 1 Overview
- Help us learn more about you!
Unit 2 - Impact of Social Determinants of Health on Health Care Disparities for Veterans
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3
Videos
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1
Readings
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1
Discussion
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2
PeerReview
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2
Assignment
2
Assignment
- Unit 2 Content Quiz
- Unit 2 Evaluation Survey
2
Peer Review
- 02.01 - Mr. Roberts
- 02.02 - Mr. Jones
1
Discussions
- Discussion Question 02.01
3
Videos
- 02.01 - Social Determinants of Health
- 02.02 - Social Issues
- 02.03 - Systemic Causes of Health Care Disparities
1
Readings
- READ: Unit 2 Overview
Patient-centered / Veteran-centered Care principles and skill development and Interpersonal Approaches to Addressing Veteran Health Concerns
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2
Videos
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1
Readings
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1
Discussion
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3
PeerReview
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2
Assignment
2
Assignment
- Unit 3 Content Quiz
- Unit 3 Evaluation Survey
3
Peer Review
- 03.01 - Ms. Allen
- 03.02 - Mr. Taylor
- 03.03 - Mr. Cook
1
Discussions
- Discussion Question 03.01
2
Videos
- 03.01 - Interpersonal Approaches to Addressing Veteran Health Concerns
- 03.02 - Military Culture
1
Readings
- READ: Unit 3 Overview
Reflections on Military Competency & Empathy formation
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2
Videos
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1
Readings
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1
Discussion
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1
PeerReview
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2
Assignment
2
Assignment
- Unit 4 Content Quiz
- Unit 4 Evaluation Survey
1
Peer Review
- 04.01 - Tuskegee Airman
1
Discussions
- Discussion Question 04.01
2
Videos
- 04.01 - Military History Taking: Systemic Approaches to Addressing Veteran Health Concerns (Part 1)
- 04.02 - Military History Taking: Systemic Approaches to Addressing Veteran Health Concerns (Part 2)
1
Readings
- READ: Unit 4 Overview
Combat related illnesses and the impact of “Where Soldiers Come From”
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2
Videos
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1
Readings
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1
Discussion
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1
PeerReview
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2
Assignment
2
Assignment
- Unit 5 Content Quiz
- Unit 5 Evaluation Survey
1
Peer Review
- 05.01 - Ms. Smith
1
Discussions
- Discussion Question 05.01
2
Videos
- 05.01 - Screening for Sexual Trauma
- 05.02 - Reintegration
1
Readings
- READ: Unit 5 Overview
Impact of "Where Soldiers Come From"
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2
Videos
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1
Readings
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1
Discussion
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2
PeerReview
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2
Assignment
2
Assignment
- Unit 6 Content Exam
- Unit 6 Evaluation Survey
2
Peer Review
- 06.01 - Dom
- 06.02 - Bodi
1
Discussions
- Discussion question 06.01
2
Videos
- 06.01 - Where Soldiers Come From& the Impact of Combat Related Illnesses (Part 1)
- 06.02 - Where Soldiers Come From& the Impact of Combat Related Illnesses (Part 2)
1
Readings
- READ: Unit 6 Overview
Team-based Care for Veterans, a model for the future
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3
Videos
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3
Readings
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1
Discussion
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1
PeerReview
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2
Assignment
2
Assignment
- Unit 7 Content Quiz
- Unit 7 Evaluation Survey
1
Peer Review
- 07.01 - Ms. Sutch
1
Discussions
- Discussion Question 07.01
3
Videos
- 07.01 - Team Based Care
- 07.02 - Patient-Centered Medical Home
- 07.03 - Danielle Furgeson Interview
3
Readings
- READ: Unit 7 Overview
- Post-course Survey
- Keep Learning with Michigan Online!
Auto Summary
"Service Transformed: Lessons in U.S. Veteran Centered Care" is a foundational course in Health & Fitness, designed by Coursera, focusing on improving healthcare for veterans. Ideal for medical students, resident physicians, nursing students, and other health professionals, it covers the unique physical, mental, and emotional needs of veterans. Learners will explore Academic Medical Centers, Veterans Administration affiliations, and manage biases in clinical encounters. Featuring clips from "Where Soldiers Come From," this 1560-minute course offers a comprehensive understanding for those committed to veteran-centered care. Subscription options include a Starter plan.
Monica Lypson, M.D., M.H.P.E.
Paula Ross, Ph.D.