Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)
Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 9 hours
- Course by Johns Hopkins University
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Offered by
About
Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.Modules
Patient Safety Culture and Just Culture
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6
Videos
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2
Readings
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1
Assignment
1
Assignment
- Lesson 1 Quiz
6
Videos
- Introduction to Patient Safety Culture
- Defining Safety Culture
- The Influence of Safety Culture on Patient and Provider Outcomes
- Measuring Culture
- Just Culture
- Application of Just Culture
2
Readings
- 11 Tenets of a Safety Culture
- CUSP Tool: Culture Check-up Process
Patient Safety, Quality, and the Patient Experience
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6
Videos
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4
Readings
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1
Assignment
1
Assignment
- Lesson 2 Quiz
6
Videos
- Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care
- How Do We Measure the Patient Experience?
- Patient and Family Centered Care and Engagement
- Patient and Family Advisory Council: Definition and Roles
- Engaging the Heart of the Caregiver
- Using Improvement Science to Create a Positive Sustainable Patient Experience
4
Readings
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
- Centers for Medicare and Medicaid Services: Hospital Compare
- Harnessing Evidence and Experience to Change Culture
- Advancing the Practice of Patient and Family Centered Care in Hospitals
Event Reporting and Second Victims
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12
Videos
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2
Readings
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1
Discussion
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1
Assignment
1
Assignment
- Lesson 3 Quiz
1
Discussions
- Journey of an Event Report in Your Organization
12
Videos
- How to Submit an Event Report
- Journey of an Event Report
- Event Reporting and High Reliability
- Using Event Reports to Improve Safety and Culture
- Reporting Culture
- Using Event Reports to Design Safer Systems: Part I
- Using Event Reports to Design Safer Systems: Part II
- A Sample Event Review Meeting
- Introduction to the Learning from Defects Tool
- Disclosure of Medical Errors
- Second Victims
- Peer Support: Making a Difference for Second Victims
2
Readings
- Agency for Healthcare Research and Quality: Common Formats
- Learning from Defects Tool
Strengthening Safety Culture Through Teamwork
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8
Videos
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3
Readings
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1
Assignment
1
Assignment
- Lesson 4 Quiz
8
Videos
- Becoming an Expert Team
- Teamwork and the Science of Safety
- Team Training
- Communication
- Leadership
- Briefings and Debriefings
- Measuring Teamwork for Improvement
- Cross-unit Collaboration
3
Readings
- TeamSTEPPS 2.0
- Care Coordination Measures Atlas Update
- Edgar Schein: Humble Inquiry (Optional)
Auto Summary
"Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)" is an essential course for professionals in the Health & Fitness domain, offered by Coursera. This foundational program delves into the crucial aspects of safety culture within high reliability organizations, focusing on the attitudes, beliefs, perceptions, and values that contribute to a safe and high-quality care environment. Led by expert instructors, the course emphasizes the importance of strong leadership and staff commitment to fostering a culture of safety. Key topics include identifying and reporting patient safety hazards, promoting accountability and transparency, engaging patients and families, and enhancing teamwork. With a comprehensive duration of 540 minutes, learners can choose from Starter or Professional subscription options to best fit their needs. This course is ideal for healthcare professionals seeking to deepen their understanding of safety culture and teamwork to ensure the delivery of superior patient care.
Eileen Kasda