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Value-Based Care: Managing Processes to Improve Outcomes
  • Level Foundation
  • Duration 6 hours
  • Course by University of Houston
  • Offered by

About

COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real assistance to patients to manage chronic diseases and navigate the complex healthcare system. Gain an overview of panel management, a systematic, proactive approach to identify and address unmet chronic and preventive care needs of patients that leads to better health outcomes. Learn how clinical patient-based questions related to immunizations, cancer screenings, or diabetes care can generate data to support a strategy of identifying non-utilization patterns. In the summative assignment, you will demonstrate your knowledge by explaining and synthesizing the importance of office-based processes and patient-based supporting functions to improve patient outcomes and experience as well as clinical quality. As you reflect on what you have learned in this course, you will also have an opportunity to consider the relationship between managing these processes and functions and the fundamental premise of value-based care.

Modules

Introduction to Module 1

    • 3 Videos
    • 1 Readings
    • 1 Plugin
Show info about module content

3 Videos

  • If this is your first VBC course, please watch our Welcome.
  • How This Course Works
  • Overview of This Module

1 Readings

  • From Triple Aim to Quadruple Aim: Care of the Patient Requires Care of the Provider

Managing Office Processes

    • 2 Videos
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2 Videos

  • Level Set: Managing Office Processes
  • Effective Management of Office Processes

Managing Patients in a Healthcare System: 7 Targeted Processes

    • 7 Videos
    • 1 Plugin
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7 Videos

  • Patient-Centered Medical Home and Team-Based Care
  • Preventive and Screening Services
  • Annual Wellness Visits
  • Managing Acute Needs via an Open Access Model
  • Quality of Care Management/HEDIS
  • Coding to Support Enhanced Coordination
  • Staffing

Module 1 Wrap-Up

    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 1 Quiz

1 Discussions

  • Reflect on Targeted Office Processes

Sources To Explore (Optional Resources)

    • 2 Readings
Show info about module content

2 Readings

  • Explore the Optional Resources for Module 1
  • References for Module 1

Supporting Functions to Improve Outcomes

    • 5 Videos
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5 Videos

  • A Case Study in Handling Multiple Processes
  • Medical Management
  • Utilization Management
  • Evidence-Based Clinical Guidelines
  • Case Management

The Care Team

    • 2 Videos
Show info about module content

2 Videos

  • The Care Team and Case Management
  • Data Management

Pharmacy Management

    • 2 Videos
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2 Videos

  • Pharmacy Management
  • Drug Coverage and Pharmacy Benefits

Using Data

    • 3 Videos
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3 Videos

  • Registries
  • Analytics
  • Technology

Synthesizing Evidence in the Transition to Value-Based Care

    • 3 Videos
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3 Videos

  • Guidelines, Types of Evidence, and Recommendations
  • Coordination Around SDoH/Community Resources
  • Accountable Care Atlas

Module 2 Wrap-Up

    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Module 2 Quiz

1 Discussions

  • Supporting Functions Improve Outcomes

Sources To Explore (Optional Resources)

    • 2 Readings
Show info about module content

2 Readings

  • Explore the Optional Resources for Module 2
  • References for Module 2

Managing Processes to Improve Outcomes Summative Assignment

    • 1 PeerReview
    • 1 Plugin
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1 Peer Review

  • Peer Review

Auto Summary

"Value-Based Care: Managing Processes to Improve Outcomes" is a foundational health and fitness course on Coursera, led by expert instructors. Over 360 minutes, learners explore critical office-based processes and clinical patient functions to enhance patient outcomes, focusing on chronic disease management, preventive care, and data-driven strategies. Ideal for healthcare professionals, the course offers Starter and Professional subscription options, equipping participants with essential skills for value-based care.

Lechauncy Woodard
Instructors

Lechauncy Woodard

Sara G. McNeil
Instructors

Sara G. McNeil

Susie Gronseth
Instructors

Susie Gronseth