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Build a no-code customer support Telegram chatbot with Azure
  • Level Beginner
  • Duration 2 hours
  • Offered by

About

In this guided project, we will use Microsoft Azure Cognitive Services to build an AI-powered customer support chatbot that can converse with your customers and solve their queries. We will use Language Studio by Azure to create our bot. We will begin by creating a knowledge base and feeding it with data in various formats such as Excel file and URL. In the final task, we will deploy the chatbot to Telegram. By the end of this project, you will be able to use Azure cognitive services to build a chatbot and deploy it to telegram. You will also learn about building telegram bots and best practices to follow while designing a chatbot. Note: You need an Azure account to complete this guided project. If you do not have an Azure account, you will be prompted to create one during the project. You also need a Telegram account in order to successfully deploy the chatbot.

Auto Summary

Embark on a hands-on journey to create an AI-driven customer support chatbot with the course "Build a no-code customer support Telegram chatbot with Azure." This beginner-friendly project falls under the IT & Computer Science domain and is offered by Coursera. You'll leverage Microsoft Azure Cognitive Services to design a chatbot capable of engaging with customers and addressing their queries seamlessly. With a concise duration of just 120 minutes, this free course is perfect for those new to the field. Ideal for aspiring tech enthusiasts and professionals looking to enhance their customer support systems without any coding experience, this course provides a practical introduction to the power of AI in customer service.