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Building Conversational Experiences with Dialogflow
  • Level Foundation
  • Duration 8 hours
  • Offered by

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PLEASE NOTE: This course will close for new learner enrollment on January 22nd, 2021. If you would prefer to engage with our latest courses related to this material, please see the following courses: Contact Center AI: Conversational Design Fundamentals: https://www.coursera.org/learn/contact-center-ai-conversational-design-fundamentals/home/welcome. Contact Center AI: Building a Dynamic Virtual Agent: https://www.coursera.org/learn/contact-center-ai-building-a-dynamic-virtual-agent/home/welcome The Contact Center AI: Conversational Design Fundamentals and Contact Center AI: Building a Dynamic Virtual Agent courses have similar learning objectives to the ones in the course being deprecated in this notice. They walk learners through the process of identifying a use case, creating intents and entities for conversational agents, and using context and fulfillment for conversation awareness and third party system integrations. Since many use cases for virtual agents happen in the context of contact centers, we invite you to extend your expertise by taking additional courses in the Contact Center AI Specialization, although this is not required if your interest is solely on building automated conversational agents. Thanks, and happy learning, The Google Cloud Learning Services team Course Description: This course provides a deep dive into how to create a chatbot using Dialogflow, augment it with Cloud Natural Language API, and operationalize it using Google Cloud tools. >>> By enrolling in this course you agree to the Qwiklabs Terms of Service as set out in the FAQ and located at: https://qwiklabs.com/terms_of_service <<<

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"Building Conversational Experiences with Dialogflow" is an immersive course designed for IT and computer science enthusiasts looking to master chatbot creation. Guided by expert instructors from Google Cloud, learners will explore the intricacies of Dialogflow and enhance their bots with Cloud Natural Language API. The course also covers the operationalization of these bots using Google Cloud tools. Spanning 480 minutes of focused content, this foundational course is ideal for beginners and professionals alike. While new enrollments are closing on January 22, 2021, learners can continue their journey with related courses such as "Contact Center AI: Conversational Design Fundamentals" and "Contact Center AI: Building a Dynamic Virtual Agent," which share similar objectives. Subscription options include Starter and Professional tiers, offering flexibility to fit different learning needs. Whether you're aiming to build automated conversational agents for contact centers or simply broaden your expertise in AI-driven interactions, this course provides a comprehensive starting point.