Business Operations Support in Google Sheets
By the end of this project, you will create a Google Sheet that receives customer requests, tracks employee workload, and provides a small business with an overview of current project status and historical data for completed projects. You will learn how to create a custom form and use the data from the form to track requests, assign work to employees, and create a snapshot of current and past projects.
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- Level Intermediate
- Duration 3 hours
- Course by Coursera Project Network
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By the end of this project, you will create a Google Sheet that receives customer requests, tracks employee workload, and provides a small business with an overview of current project status and historical data for completed projects. You will learn how to create a custom form and use the data from the form to track requests, assign work to employees, and create a snapshot of current and past projects. Throughout the project you will leverage formulas to automate the Google Sheet in order to effectively and efficiently manage day to day operations. Note: This course works best for learners who are based in the North America region. We're currently working on providing the same experience in other regions.Modules
Create Customer Support Data with Google Sheets
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Assignment
- Graded Quiz: Test your Project understanding
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Discussions
- How will you use a Google Form?
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Labs
- Create Customer Support Data with Google Sheets
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- Project-based Course Overview
Auto Summary
Enhance your business operations with the "Business Operations Support in Google Sheets" course. Ideal for IT & Computer Science professionals, this Coursera course, led by expert instructors, guides you through creating a Google Sheet to manage customer requests, track employee workloads, and monitor project statuses. Over 120 minutes, you’ll master using formulas to automate daily tasks. Perfect for North American learners, with a Starter subscription, this professional-level course is designed to streamline your small business operations efficiently.
Melissa Al-Shaer