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Inspiring Peak Performance on Technical Teams
  • Level Foundation
  • Duration 6 hours
  • Course by Advancing Women in Tech
  • Offered by

About

Sponsored by AMAZON WEB SERVICES (AWS). In the previous course, Leadership Principles for Software Engineers, you learned about how to hire your team and set its goals. Now, learn how to lead each individual team member, increasing their personal best performance, and your team's overall performance, day after day. NANCY WANG, Director of Engineering and General Manager of AWS Data Protection Services and Founder, Advancing Women in Tech (AWIT), shares with you the engineering management skills cultivated at AMAZON (the #2-ranked company in the Fortune 500), with supplemental practices from GOOGLE and MICROSOFT. Develop the skills and mental models that the world's best engineering managers apply to turn their new hires into world-class engineers. Upon course completion, you will understand what world-class software engineering organizations expect of their managers, including: * Why you blend WATERFALL and AGILE methodologies to avoid the problems of either * How you comply with LABOR LAWS and CULTURAL EXPECTATIONS while leading geographically distributed teams * How to develop HIGH PERFORMING ENGINEERS with your COACHING, AUDITING, and FEEDBACK * How you TURN AROUND poor performers on your team * How you ALIGN with other managers and their teams, and GIVE AND RECEIVE ESCALATIONS to accomplish cross-functional goals

Modules

Working backwards from launch

    • 4 Videos
    • 1 Readings
Show info about module content

4 Videos

  • Introduction
  • Working backwards example 1
  • Working backwards example 2
  • Ensuring quality with metrics

1 Readings

  • Link to the first course

Sprinting forward to launch

    • 3 Videos
Show info about module content

3 Videos

  • Sprinting forward toward your launch
  • The waterfall model
  • Spikes and scope creep

Communicating with your team

    • 2 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Automating team progress

2 Videos

  • Communicating with your team
  • Culturally aware communication

What does a high-performing engineer look like?

    • 1 Videos
Show info about module content

1 Videos

  • What great engineers have in common

Cultivating high performance

    • 3 Videos
    • 1 Readings
Show info about module content

3 Videos

  • How cultivating great engineers helps you
  • Coaching
  • Real-world coaching example

1 Readings

  • Optional: Transcript of the real-world coaching example

Communicating with employees and 1-on-1s

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Managerial communication

1 Readings

  • Sample 1-on-1 agenda

Auditing

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Auditing

1 Readings

  • Example of auditing

Developing high performance traits over time

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Spreadsheets and development over time

1 Readings

  • Sample employee development spreadsheet

Preparing employees for promotion

    • 1 Videos
    • 1 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Cultivating high-performing engineers

1 Videos

  • Preparing employees for promotion

1 Readings

  • Optional: Read about Amazon Promo Docs

Optional audio-only interview with an engineering leader

    • 1 Videos
Show info about module content

1 Videos

  • Joy Idahosa, Senior Software Engineering Manager, AWS Backup Audit Manager

Providing feedback

    • 3 Videos
    • 1 Discussion
Show info about module content

1 Discussions

  • Practice providing feedback

3 Videos

  • Providing feedback
  • Interrupting unconscious bias
  • Antipatterns to delivering feedback

Managing disagreements, conflicts, and escalations

    • 2 Videos
    • 1 Readings
Show info about module content

2 Videos

  • Managing disagreements and conflicts
  • Escalation

1 Readings

  • Sample escalation emails

Receiving and assigning Corrections of Error (COEs)

    • 1 Videos
    • 1 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Turning around failures and poor performers

1 Videos

  • Giving and receiving corrections of errors

1 Readings

  • Optional: A COE template and instructions

Optional interview with an engineering leader

    • 1 Videos
Show info about module content

1 Videos

  • Cherie Wong, VP Payments Engineering at Paypal

Auto Summary

"Inspiring Peak Performance on Technical Teams" focuses on elevating individual and team performance in IT and Computer Science. Led by Nancy Wang, Director of Engineering at AWS, the course draws on practices from top companies like Amazon, Google, and Microsoft. Over 360 minutes, learners will master engineering management skills, including blending methodologies, complying with labor laws, and developing high-performing engineers. Available on Coursera with Starter and Professional subscription options, this foundational course is ideal for aspiring leaders in software engineering.

Nancy Wang
Instructor

Nancy Wang