- Level Foundation
- Duration 12 hours
- Course by IBM
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Offered by
About
Designed for beginners, this course is for anyone new to networking and storage. Kickstart an IT Support role or network technician role, or enhance your base knowledge for system administration. Videos, practice activities, and virtual hands-on labs will help you develop and apply the skills you need to diagnose and repair basic networking and storage issues so you can keep users connected. you'll learn about network types, topologies, and models, see how data travels across a network, and discover how protocols and standards enable all network activity. Then, you’ll learn how to set up and configure devices and cables for both wired and wireless networks. And then you’ll learn to diagnose and troubleshoot network connectivity issues and discover how to use command line utilities and network tools in Windows Settings. After that, you’ll identify different types of storage drives and discover the difference between short-term and long-term memory. Lastly, you’ll find out the features of local, offsite, and cloud storage and when to use each. And you’ll investigate file, block, and object storage and work out which cloud provider solutions work best for different networking scenarios.Modules
Welcome
1
Videos
- Course Introduction
Network Topologies, Types, and Connections
2
Assignment
- Practice Quiz
- Graded Quiz
5
Videos
- Network Types and Topologies
- From Wired to Wireless Internet Connections
- Cables
- Wireless Connections
- Advantages and Disadvantages of Network Types
1
Readings
- Summary & Highlights
Hardware, Network Flow, and Protocols
2
Assignment
- Practice Quiz
- Graded Quiz
3
External Tool
- Hands-on Lab: View and clear DNS cache
- Hands-on Lab: Exploring Networking Ports and Protocols
- (Optional)Hands-on Lab: Ports and Protocols in Windows Defender
6
Videos
- Networking Hardware Devices
- Packets, IP Addressing, DNS, DHCP, and NAT
- Microsoft Windows Server Lab Environment
- Models, Standards, Protocols, and Ports
- Wireless Networks and Standards
- Protocol Table
1
Readings
- Summary & Highlights
Network Setup and Tools
2
Assignment
- Practice Quiz
- Graded Quiz
3
External Tool
- Hands-on Lab: Exploring Windows Network Settings
- Hands-on Lab: Configuring Network Settings in Windows
- Hands-on Lab: Command Line Utilities
6
Videos
- Configuring a Wired SOHO Network
- Configuring a (wireless) SOHO network
- Mobile configurations
- Network Settings in Windows
- Troubleshooting Network Connectivity
- Network Troubleshooting with Command Line Utilities
1
Readings
- Summary & Highlights
Common Storage and Sharing Options
2
Assignment
- Practice Quiz
- Graded Quiz
1
External Tool
- Hands-on Lab: Disk Status and Repair Tools
6
Videos
- Types of Local Storage Devices
- Local Storage with Multiple Drives
- Troubleshooting Storage Issues
- Types of Hosted Storage and Sharing
- Network Storage Types
- Cloud-based Storage Devices
1
Readings
- Summary & Highlights
Glossary and Final Exam
1
Assignment
- Final Exam
Course Wrap Up
2
Videos
- Optional: IBM Technical Support Professional Certificate
- Optional: Professional Certificate: Overview of Courses
2
Readings
- Congrats & Next Steps
- Thanks from the Course Team
Final Project
1
Peer Review
- Peer Reviewed Assignment
1
Discussions
- Your Feedback
Auto Summary
Kickstart your IT career with Coursera's "Introduction to Networking and Storage." Perfect for beginners in IT & Computer Science, this foundational course covers network types, topologies, protocols, device setup, troubleshooting, and storage solutions. With 720 minutes of videos, activities, and hands-on labs, you'll gain essential skills for roles in IT support and system administration. Ideal for anyone looking to enhance their knowledge in networking and storage. Available with a Starter subscription.

IBM Skills Network Team