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IS/IT Governance
  • Level Foundation
  • Duration 10 hours
  • Course by University of Minnesota
  • Offered by

About

Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies. Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms need to consider the risk associated with the investments to appropriately evaluate the investment. We will discuss how to evaluate IT investments. Firms usually make multiple IT investments in a given year. In this course we will discuss how to evaluate a portfolio of IT investments. Firms need a mechanism to charge users for the IT investments made to encourage prudent consumption of IT resources. We will discuss different mechanisms for charging for IT that incents users to spend IT dollars wisely. Finally, IT investments are made to generate value for the firm. This requires that employees actually use the new IT systems that is developed. Thus, in the IS/IT Governance course we will discuss strategies to make sure that users use the new system so that the firm derives value from its IT investments.

Modules

Lesson 1: IT Governance

    • 7 Videos
    • 1 Discussion
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1 Discussions

  • IT Investments and Goals at Your Organization

7 Videos

  • An Introduction to the Information Systems Specialization
  • Course Project Introduction
  • 1.1-1 Personal Introduction
  • 1.1-2 Course Overview
  • 1.1-3 IT Alignment Part 1
  • 1.1-4 IT Alignment Part 2
  • 1.1-5 IT Alignment Part 3

Lesson 2: IT Governance Framework

    • 3 Videos
    • 1 Discussion
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1 Discussions

  • IT Decisions at your Organization

3 Videos

  • 1.2-1 A Framework for IT Governance
  • 1.2-2 Who Makes the Decisions
  • 1.2-3 How IT Decisions are Made

Lesson 3: Operating Model and the Maturity of Enterprise Architecture

    • 4 Videos
    • 1 Discussion
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1 Discussions

  • The Enterprise IT Architecture of Your Organization

4 Videos

  • 1.3-1 Key Principles and Practices
  • 1.3-2 Operating Model and Enterprise Architecture
  • 1.3-3 Application Silo Stage
  • 1.3-4 Implications of Enterprise Stages

Lesson 4: Module Wrap Up

    • 1 Videos
    • 1 Assignment
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1 Assignment

  • Module 1: IT Alignment Quiz

1 Videos

  • 1.4-1 Module 1 Summary

Lesson 1: Evaluating Individual IT Projects

    • 8 Videos
    • 2 Readings
    • 1 Discussion
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1 Discussions

  • An Investment Made By Your Organization

8 Videos

  • 2.1-1a Evaluating IT Investments Part 1
  • 2.1-1b Net Profit Value Part 1
  • 2.1-1c Net Profit Value Part 2
  • 2.1-1d Net Proft Value Part 3
  • 2.1-1e Net Profit Value Part 4
  • 2.1-2 Evaluating IT Investments Part 2
  • 2.1-3 Evaluating IT Investments Part 3
  • 2.1-4 Evaluating IT Investments Part 4

2 Readings

  • Discounted Cash Flow of Anesthesia Information Management Systems (AIMS)
  • Business Process Improvement at Concete Co. Cemex Article

Lesson 2: Incorporating Risk in IT Investment Evaluation

    • 5 Videos
    • 1 Readings
    • 1 Discussion
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1 Discussions

  • Key Risks in an IT Investment at Your Organization

5 Videos

  • 2.2-1 Incorporating Risk in IT Investment Evaluation Part 1
  • 2.2-2 Incorporating Risk in IT Investment Evaluation Part 2
  • System Implementation Problem
  • System Implementation Problem Analysis
  • 2.2-3 Incorporating Risk in IT Investment Evaluation Part 3

1 Readings

  • System Implementation Problem Description

Lesson 3: Module Wrap Up

    • 1 Videos
    • 1 Assignment
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1 Assignment

  • Module 2: Evaluating IT Investments Part I Quiz

1 Videos

  • 2.3-1 Module 2 Summary

Lesson 1: Evaluating a Portfolio of IT Investments

    • 3 Videos
    • 1 Discussion
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1 Discussions

  • The Four Elements of IT Investment Portfolios

3 Videos

  • 3.1-1 Definition of IT Investment Portfolio
  • 3.1-2 Characteristics of Different IT Asset Classes
  • 3.1-3 Strategic Orientation and Portfolio Management

Lesson 2: IT Chargeback

    • 3 Videos
    • 1 Discussion
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1 Discussions

  • Your Organization's Chargeback System

3 Videos

  • 3.2-1 IT Chargeback
  • 3.2-2 Compare Alternative Approaches to IT Chargeback
  • 3.2-3 Explore Implications of IT Chargeback

Lesson 3: Module Wrap Up

    • 1 Videos
    • 1 Assignment
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1 Assignment

  • Module 3: Evaluating IT Investments Part II Quiz

1 Videos

  • 3.3-1 Module 3 Summary

Lesson 1: Change Management Basics

    • 3 Videos
    • 1 Discussion
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1 Discussions

  • Change Management at Your Organization

3 Videos

  • 4.1-1 Understanding User Resistance
  • 4.1-2 Different Models of User Adoption
  • 4.1-3 Different Levers for Affecting User Adoption

Lesson 2: Different Change Management Strategies for Different Systems

    • 2 Videos
    • 1 Discussion
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1 Discussions

  • Implementing a New System at Your Organization

2 Videos

  • 4.2-1 Evolutionary vs. Revolutionary Change
  • 4.2-2 Project Management vs. Learning Approach

Lesson 3: Module Wrap Up

    • 1 Videos
    • 1 Assignment
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1 Assignment

  • Module 4: Change Mangement Quiz

1 Videos

  • 4.3-1 Module 4 Summary

Course Project

    • 1 Videos
    • 1 PeerReview
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1 Peer Review

  • Course Project

1 Videos

  • Project Overview

Auto Summary

Discover the IS/IT Governance course, designed for IT and Computer Science enthusiasts seeking to ensure IT investments align with organizational goals. Led by Coursera, this foundational course covers evaluating IT investments, managing portfolios, and strategies to maximize value from IT systems. With a 600-minute duration, it offers Starter and Professional subscription options, ideal for professionals aiming to enhance IT governance skills.

Gautam Ray
Instructor

Gautam Ray