- Level Foundation
- Duration 21 hours
- Course by University of Maryland, College Park
-
Offered by
About
People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand. You will be able to: 1. Identify what the hiring organization is looking for in using behavioral interviewing techniques. 2. List the steps in the S.T.A.R. response strategy and apply the steps, using reasonably correct language, to respond to behavioral interview questions. 3. Use your responses to behavioral and competency-based questions to communicate your personal values. 4. Identify what the hiring organization is looking for in asking situational and wild-card interview questions. 5. List the steps in the P.R.E.P. and 5 W's response strategies and apply the steps, using reasonably correct language, to answer at least one wild-card and two situational interview questions. 6. Develop an optimal strategy for responding to the weaknesses question, based on recognizing why a hiring organization asks these questions. 7. Demonstrate your personal strengths and maturity through your responses to the weaknesses question. 8. Correctly apply hedging language to soften a negative and boosting language to emphasize a positive aspect of your professional and/or academic background. 9. Ask questions to determine how well an organization fits with your personality, career goals and salary objectives. 10. Ask questions that communicate your competencies and strengths. 11. Negotiate the best job offer and compensation package for yourself. 12. Perform successfully on telephone interviews.Modules
What You Should Know About Behavioral Interviews
1
Assignment
- Concept Review
1
Videos
- What You Should Know About Behavioral Interviews
3
Readings
- An Example Competency Catalog
- Supervisor's Guide to Behavioral Interviewing
- Help Us Make Better MOOCs
Using the S.T.A.R. Response Strategy
1
Assignment
- Concept Review
1
Videos
- Using the S.T.A.R. Response Strategy
2
Readings
- Interview Preparation Questions - Behavioral
- Interview Preparation Questions - Traditional
Tell Me About a Specific Situation Where You Failed
1
Videos
- A Specific Situation Where You Failed
2
Readings
- An Effective Preparation Technique
- Language Practice
Tell Me About a Past Accomplishment You're Proud Of
1
Discussions
- Discuss "A Portrait of Excellence"
1
Videos
- A Past Accomplishment You're Proud Of
1
Readings
- A Portrait of Excellence
Tell Me How You Handle Conflict at Work
1
Videos
- How You Handle Conflict at Work
Communicating Benefits to the Employer
1
Discussions
- Discuss "Global Trends"
1
Videos
- Communicating Benefits
3
Readings
- Characteristics of Successful Innovators
- Innovation Lessons from Steve Jobs
- Global Trends
End of Module Assessments
2
Assignment
- Language Quiz
- Concept Check
1
Peer Review
- Behavioral Interview Practice
1
Readings
- Behavioral Interview Practice Task
What Is the Hiring Manager Looking For?
1
Assignment
- Language Quiz
1
Videos
- What Is the Hiring Manager Looking For?
1
Readings
- Answering "What If..." Questions
Communicating Your Personal Values
1
Discussions
- Discuss "Character Trumps Credentials"
1
Videos
- Communicating Your Personal Values
1
Readings
- Character Trumps Credentials
The P.R.E.P. Response Strategy
1
Videos
- The P.R.E.P. Response Strategy
The Pros vs. Cons Response Strategy
1
Videos
- The Pros vs. Cons Response Strategy
The Five W's Response Strategy
1
Videos
- The 5W's Response Strategy
End of Module Assessment
1
Peer Review
- Situational Interview Practice
4
Readings
- Situational Interview Questions
- Wild-Card Interview Questions
- Interview Question Generator
- Situational Interview Practice Task
Strategies for Answering the Question
1
Assignment
- Concept Review
1
Videos
- Strategies for Answering the Weaknesses Question
Showing Strength in Discussing Weaknesses
1
Peer Review
- Practicing the Weakness Question
1
Videos
- Showing Strength in Discussing Weaknesses
2
Readings
- Guidance in Answering the Question
- Practicing for the Weakness Question
Softening Negative Information
1
Assignment
- Hedging Language Quiz
1
Videos
- Softening Negative Information
Emphasizing Positive Information
1
Discussions
- Discuss "How Non-Native Speakers Can Crack the Glass Ceiling"
1
Videos
- Emphasizing Positive Information
1
Readings
- How Non-Native Speakers Can Crack the Glass Ceiling
What You Should Know About Asking Questions
1
Videos
- What You Should Know About Asking Questions
1
Readings
- 10 Most Common Mistakes
Five Questions to Ask at Every Interview
1
Assignment
- Questions to Ask of an Interviewer
1
Videos
- Five Questions to Ask at Every Interview
1
Readings
- Questions to Ask - Cheat Sheet
Questions You Should Never Ask
1
Videos
- Questions You Should Never Ask
Closing the Interview
1
Videos
- Closing the Interview
1
Readings
- Questions to Ask Yourself after Every Interview
Negotiating the Best Deal, Part I
1
Discussions
- Discuss "Global Salary Forecast"
1
Videos
- Negotiating the Best Deal - Part I
1
Readings
- Global Salary Forecast
Negotiating the Best Deal, Part II
1
Videos
- Negotiating the Best Deal - Part II
3
Readings
- Fearless Salary Negotiation
- Forms of Compensation
- Salary Research Sites
End of Module Assessments
2
Peer Review
- Write an Executive Summary
- Compare Negotiation Strategies
1
Readings
- Rules for Negotiating a Job Offer
How to Prepare for the Interview
1
Videos
- How To Prepare for a Phone Interview
2
Readings
- Phone Interview Cheat Sheet
- Strategies for Interview Questions - Tip Sheet
Your Phone Personality
1
Assignment
- Concept Review
1
Videos
- Your Phone Personality
2
Readings
- Vocal Warmup
- Your Speaking Voice
Tips for Speaking with Confidence
1
Videos
- Tips for Speaking with Confidence
2
Readings
- 12 Tips from Business Insider
- Strategies for a Successful Phone Interview
Tips for Managing the Conversation
1
Assignment
- Concept Review
1
Videos
- Tips for Managing the Conversation
Tips for Closing the Interview
1
Videos
- Tips for Closing the Conversation
1
Readings
- Phone Interview Follow-Up
End of Module Assessments
1
Peer Review
- Your Personalized Phone Interview Handbook
1
Readings
- Three Sites for Your Phone Interview Handbook
Auto Summary
Unlock the secrets to acing your job interviews with the "Advanced Interviewing Techniques" course, designed for those looking to master modern recruiting dynamics. This comprehensive course, instructed by Coursera, delves into behavioral and competency-based interview strategies, enabling you to effectively communicate your skills and strengths. Over 1260 minutes of content, you'll learn essential techniques like the S.T.A.R. and P.R.E.P. response strategies, handling weaknesses questions, and negotiating job offers. Ideal for entry-level professionals, the course is available through Starter and Professional subscriptions. Elevate your interview game and secure your dream job!

Charles Duquette

Daniela C. Wagner-Loera