- Level Professional
- Duration 2 hours
- Course by University of Washington
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Offered by
About
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: - Distinguish between formal and informal language - Distinguish between direct and indirect language - Choose the appropriate tone based on your relationship with your recipient, the context, and requestModules
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
3
Assignment
- Formal or Informal?
- Direct or Indirect?
- Building the Right Email
4
Videos
- Video: Appropriate Tone in Email
- Video: Formality Part 1
- Video: Formality Part 2
- Video: Directness
2
Readings
- Vocabulary List
- Summary
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Enhance your professional communication skills with our focused lesson on Business English. This engaging tutorial, crafted by Coursera, is designed to help you master the nuances of tone, formality, and directness in your email correspondence. Aimed at professionals seeking to refine their language abilities, this lesson will enable you to: - Differentiate between formal and informal language - Understand and use direct and indirect language appropriately - Select the right tone based on your relationship with the recipient, context, and specific requests Part of the comprehensive Business English Networking course, this 120-minute lesson offers a valuable preview of the broader curriculum. Ideal for those at a professional level, this course is available through a Starter subscription, providing an excellent opportunity to enhance your business communication prowess. Dive in and elevate your email etiquette today!

Richard Moore