- Level Foundation
- Course by Peking University
-
Offered by
About
About this course China’s “One Belt, One Road” strategy is influencing the global economy and carrying the development and prosperity dreams of many countries, nations and people. How to communicate effectively with Chinese people? How to understand the Chinese way of management behavior? This course will help you to systematically grasp the principles, strategies, tactics and skills of management communication in the context of Chinese culture, to enhance your all-around communication capacity, and to realize your personal value while achieving your organizational objectives. 关于课程: 中国的“一带一路”战略正在重塑和影响着全球经济,同时也承载着许多国家、民族和个人发展与繁荣的梦想。如何与中国人有效沟通?怎样理解中国式的管理行为?本课程将让您在中国文化情境中系统掌握管理沟通的原理、策略和技巧,助您全方位提升沟通能力,在有效达成组织目标中实现个人价值。 Course Content Which is more important, “I” or “We”, in interpersonal communication in organizations in China? Have you ever encountered the embarrassing and awkward experience in cross-cultural communication? What are the pitfalls and challenges in communication in operating enterprises in China? This course is divided into three parts: scientific recognition of management communication, personal communication skills and organizational communication skills, by combining the modern management communication ideology and Chinese traditional cultural thinking. Meanwhile, it intensively describes the thinking model and behavior mode of management communication in the Chinese cultural context. 课程内容 在组织的人际沟通中,“我”和“我们”哪个更重要?在跨文化的交流中,你有没有遭遇过人际交往的尴尬和痛点?在现代企业的经营活动中,沟通存在着那些陷阱和挑战? 本课程将现代管理沟通理念与中国传统文化思维相结合,分三个篇章讲述管理沟通的科学认知、个体沟通技能和组织沟通技能。重点描述了在中国文化情境中管理沟通的思维模式和行为方式。 FAQ Features/ What will most possibly attract you? Over seven hundred years ago, the abound resources, magnificent culture and art of China were unfolded to the world by Marco Polo. With the deepening of the economic globalization, nowadays, how to understand China, how to obtain a better understanding of the Chinese way of thinking, and how to achieve the effective communication with the Chinese, especially for those who need work in China and make contact with the Chinese? From the perspective of communication, this course will conduct a Marco Polo-styled guided tour in the times of internet for you, and facilitate the systematic recognition of the interpersonal world and organizational behavior constructed by the Chinese in their unique psychological culture. 课程内容 在组织的人际沟通中,“我”和“我们”哪个更重要?在跨文化的交流中,你有没有遭遇过人际交往的尴尬和痛点?在现代企业的经营活动中,沟通存在着那些陷阱和挑战? 本课程将现代管理沟通理念与中国传统文化思维相结合,分三个篇章讲述管理沟通的科学认知、个体沟通技能和组织沟通技能。重点描述了在中国文化情境中管理沟通的思维模式和行为方式。FAQ课程特色/最吸引你的可能是什么 七百多年前,马可波罗向世界展现了中国的物产、文化和艺术。当今,在全球经济一体化日益加深的前提下, 怎么认识中国,怎么理解中国式思维,特别是那些需要在中国企业工作或是与中国人打交道的朋友,怎么实现和中国人的有效沟通,本课程会以沟通为视角为你开展一个互联网时代的马可波罗式的导游,让你系统认知中国人以独特的心理文化构建的人际世界和组织行为。 你将学到: 如果你是一名初入职场的新人,你将学到管理沟通的行为学原理,学会企业内外部沟通的策略,掌握通过非言语沟通察言观色的技巧; 如果你是一名企业的管理者,你将学到团队沟通的技巧,演讲的技巧、开会的技巧、谈判的技巧和与员工面谈的技巧等。 如果你有到中国工作或是学习的打算,或者你与中国同事相处时感到困惑,这门课程将帮助你知晓中国人的沟通文化,提高你与中国人、中国企业沟通交往的能力。 What you will learn If you are a green hand in your career, or a company manager who are puzzled in working and communicating with your Chinese colleagues, or you are planning to work and study in China, whatever the case, this course will be a big help in learning: The behavior principles, strategy of management communication within and outside the enterprises; The skills for team communication, speeches, meetings, negotiations and interviews with your employees; The skills of non-verbal communication, such as weighing a person’s words and closely watching his expression; The Chinese culture in communication; Communication capability with the Chinese and the Chinese enterprises. 课程内容 在组织的人际沟通中,“我”和“我们”哪个更重要?在跨文化的交流中,你有没有遭遇过人际交往的尴尬和痛点?在现代企业的经营活动中,沟通存在着那些陷阱和挑战? 本课程将现代管理沟通理念与中国传统文化思维相结合,分三个篇章讲述管理沟通的科学认知、个体沟通技能和组织沟通技能。重点描述了在中国文化情境中管理沟通的思维模式和行为方式。FAQ课程特色/最吸引你的可能是什么 七百多年前,马可波罗向世界展现了中国的物产、文化和艺术。当今,在全球经济一体化日益加深的前提下, 怎么认识中国,怎么理解中国式思维,特别是那些需要在中国企业工作或是与中国人打交道的朋友,怎么实现和中国人的有效沟通,本课程会以沟通为视角为你开展一个互联网时代的马可波罗式的导游,让你系统认知中国人以独特的心理文化构建的人际世界和组织行为。 Course Background: In less than one year since the starting of this course, more than 60,000 people have studied this course on line. Many fellow students said: “This is an applied and beneficial course.” , “We are deeply impressed by the stories told by Professor Zhao.” Professor Zhao graduated from Wuhan University, which is one of the most famous universities and rich in humanistic environment and talents in China, and pursued advanced researches in Harvard University in the U.S. and he has possessed more than ten years’ professional experience in teaching economic and management courses for World Top 500 enterprises. He was also the First-Prize winner of the national university teaching contest sponsored by China’s Ministry of Education. Welcome to join us! 课程背景: 本课程在中国开课不到1年来,有近六万人在线学习了该课程,很多学友说“这是一门让我们有直接收获的应用型课程”。“赵老师讲的故事让我念念不忘。” 课程主讲教师毕业于中国最富有人文气质高校之一的武汉大学、深造于美国的哈佛大学,具有十余年为“世界五百强企业”讲授经济管理类课程的职业经历,曾在中国国家教育部主办的全国高校教学比赛中获得一等奖。 想要收获价值的伙伴们还等什么?一起来吧!Modules
Course Survey
1
Videos
- Video
为什么需要沟通Why We Need Management Communication
1
Videos
- Why we need communication
沟通的层次、概念、原则The Hierarchies, Definition, and Principles of Communication
1
Videos
- Hierarchies,Definition, and Principles of Communication
为什么管理中要注重沟通Why does communication need to be stressed in management?
3
Videos
- Organization is a complexity system made up by people
- Organization communication is a process of mutual effect.
- Main Functions of Management Communication
管理沟通有哪些类型The Types of Management Communication
5
Videos
- Formal Communication and Informal Communication
- Upward,Downward,Horizontal and Diagnal Communication
- One-way Communication and Two-way Communication
- Oral Communication, Written Communication, Electronic Communication
- Verbal Communication and Nonverbal Communication
如何成为沟通能手How to Become a Communication Expert
3
Videos
- Effective Management Communication
- The Management Functions of Effective Communication
- The Traits of Communication Experts
测试一 Text 1
1
Assignment
- Text 1
西方的主要人性假设和相关理论The Main Humanity Hypothesis and Related Theories of the West
5
Videos
- "Economic man" and Theory X
- "Social Man and Human Relation Theory
- Self-Atuaalizing Man and Theory Y
- Complex Human Hypothesis and Beyond Theory Y
- "Intellectuals" and Theory Z
中国的主要假设和相关理论Main Humanity Hypothesis and Related Theories of China
3
Videos
- Man's nature at birth is good.
- Born With Evil
- Plastic Theory of Human Nature
中西方人性假设理论的比较A Comparison of Human Nature Hypothesis Theory Between China and The West
1
Videos
- A Comparison of Human Nature Hypothesis Between China and the West
中国传统文化中的沟通理念Communication Concept of Chinese Culture
2
Videos
- "Dao" of Communication
- Method of Communication
中西方面子理论的相互比较A comparison of Face Thoery between China and the West
1
Videos
- A comparison of "Face Thoery" between China and western countries
测试二Text 2
1
Assignment
- Text 2
知觉与沟通 Perception and Communication
4
Videos
- What is perception?
- Psychological Process of Perception
- Factors of Perception
- the Inclination of Perception towards Communication
个性与沟通Personality and Communication
2
Videos
- Personality and ConmmunicationⅠ
- Personality and ConmmunicationⅡ
价值观与沟通Values and Communication
2
Videos
- Values and CommunicationⅠ
- Values and CommunicationⅡ
态度与沟通Attitude and Communication
2
Videos
- Attitude and CommunicationⅠ
- Attitude and Communication II
情绪与沟通Emotion and Communication
2
Videos
- Emotion and CommunicationⅠ
- Emotion and Communication Ⅱ
测试三Text 3
1
Assignment
- Text 3
管理沟通的策略Management Communication Strategy
4
Videos
- Understanding Management Communication Strategy
- Enhance the Art of Self-Communication
- To Understand the Demands of Communication Objects
- The Correct Information of the Communication
演讲技巧Speech Skill
7
Videos
- No one is born to be a good speaker
- Know The Purpose of Your SpeechⅠ
- Know the Purpose of Your SpeechⅡ
- How to Organize an Effective SpeechⅠ
- How to Organize an Effective Speech Ⅱ
- How to improve the ability of giving a speech? Ⅰ
- How to improve the ability of giving a speech? Ⅱ
测试四Text 4
1
Assignment
- Text 4
倾听技巧Listening Skill
3
Videos
- Attentive Listening, not Just Hearing
- Challenges of Attentive Listening
- How to achieve effective listening?
非言语沟通技巧Non-verbal Communication Skill
6
Videos
- Charm of the Non-verbal Communication
- Facial Language Analysis
- Body Language Analysis
- Image Language Analysis
- Environmental Language Analysis
- Differences In Non-verbal Communication in Different Cultures
笔头沟通技巧Written Communication Skill
3
Videos
- Understanding the Value of Written Communication
- How to write work plan?
- How to write work summary?
测试五Text 5
1
Assignment
- Text 5
群体沟通技巧Group Communication Skill
10
Videos
- The Psychological Basis of Group Behavior
- Differences Between Team and Group
- Building a Good Team
- Clarify Team Role
- How to carry out team communication?
- How to get along with the superior?
- How to get along with colleagues?
- How to get along with the subordinates?
- External Communication Objects of Organization
- External Communication Strategies of Organization
测试六Text 6
1
Assignment
- Text 6
面谈技巧Interview Skill
6
Videos
- Charm and Characteristics of Interviews
- How to carry out effective interviews?Ⅰ
- How to carry out effective interviews?Ⅱ
- Practical Skills of Interview
- Job Interview
- Performance Interview
测试七Text 7
1
Assignment
- Text 7
会议技巧Conference Communication Skill
3
Videos
- Correct Understanding of Conference Communication
- How to organize an effective conference?
- Important Skills of Conference Communication
谈判技巧Negotiation Skill
4
Videos
- Everything can be negotiated
- Types and Strategies of Negotiation
- How to carry out successful negotiations?Ⅰ
- How to carry out successful negotiations?Ⅱ
测试八Text 8
1
Assignment
- Text 8

Erdong Zhao