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商务英语课程:管理与领导力英语 Management & Leadership
  • Level Professional
  • Course by Arizona State University
  • Offered by

About

在你的职业生涯中，你是需使用英文的商务执行主管或是经理吗 ? 那么你知道要有良好的商务英文沟通能力是需要有专注力、字汇和运用特定的语言语法。在本课程中，你将跟着刚升迁的经理来了解她如何建立和领导出成功的团队。同时，你会将用英文来练习沟通的语言和方式，并用于以下的需求情况: ● 以诚信和尊重来召聘和训练专业的团队共同合作 ● 管理及参与有条理的会议 ● 召开有效率的电话会议 ● 书写专业也易懂的电子邮件 本课程的活动将提供机会来分享你的经验和接收来自全世界其他专业商务人士的回馈。 Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for: • Recruiting and training a professional team to work together with integrity and respect • Managing and participating in well-organized meetings • Making telephone conferences more efficient • Writing professional emails that are easy to read The activities in this course will give you the opportunity to share your experience and receive immediate feedback from other business professionals around the world.

Modules

The Challenge

    • 2 Videos
    • 1 Readings
    • 1 PeerReview
Show info about module content

1 Peer Review

  • (Optional) Hello From___________:

2 Videos

  • 导论 Introduction
  • 1.1我马上召集我的团队 I'll have to build my team right away

1 Readings

  • 1.2 Vocabulary Preview: Staffing and Hiring

Part A: Communication Lessons - Direct and Indirect Approaches

    • 2 Videos
    • 1 Readings
    • 2 Assignment
Show info about module content

2 Assignment

  • 1.4 Direct and Indirect Approaches
  • 1.7 The Indirect Approach

2 Videos

  • 1.3 Direct and Indirect Approaches
  • 1.5 More on the Indirect Approach

1 Readings

  • 1.6 Example: An Indirect Message

Part B: Language Lessons - Summarizing Basics, Making Direct and Indirect Requests

    • 2 Videos
    • 1 Readings
    • 3 Assignment
Show info about module content

3 Assignment

  • 1.9 Summarizing Basics
  • 1.11 The Secret of Making Better Hires Summary
  • 1.13 Making Direct and Indirect Requests

2 Videos

  • 1.8 Summarizing Basics
  • 1.12 Making Direct and Indirect Requests

1 Readings

  • 1.10 "The Secret of Making Better Hires"

Part C: Review and Evaluate

    • 1 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • 1.16 Week 1 Test

1 Peer Review

  • Apply Your Knowledge! (optional) Email: Direct or Indirect Approach

1 Videos

  • 1.14 Week 1 Review

1 Readings

  • 1.15 Quizlet Vocabulary Practice: Staffing and Hiring

The Challenge

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • 2.1 牙膏市场的未来 The toothpaste of the future

1 Readings

  • 2.2 Vocabulary Preview: Meeting Management

Part A: Communication Lessons - Effective Meeting Practices, Remote Meeting Strategies

    • 2 Videos
    • 1 Readings
    • 2 Assignment
Show info about module content

2 Assignment

  • 2.5 Effective Meeting Practices
  • 2.7 Conference Calling Strategies

2 Videos

  • 2.3 Effective Meeting Practices
  • 2.6 Conference Calling

1 Readings

  • 2.4 Example: Agenda

Part B: Language Lessons - Future Tense Contractions, Writing Effective Summaries

    • 2 Videos
    • 1 Readings
    • 3 Assignment
Show info about module content

3 Assignment

  • 2.9 Future Tense Contractions
  • 2.11 Future of Meetings
  • 2.13 Writing Effective Summaries

2 Videos

  • 2.8 Future Tense Contractions
  • 2.12 Writing Effective Summaries

1 Readings

  • 2.10 The Future of Meetings

Part C: Review and Evaluate

    • 1 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • 2.16 Week 2 Test

1 Peer Review

  • Apply Your Knowledge! (optional) Agenda

1 Videos

  • 2.14 Week 2 Review

1 Readings

  • 2.15 Quizlet Vocabulary Practice: Meeting Management

Bonus Features

    • 2 Readings
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2 Readings

  • "A Conference Call in Real Life" - satire
  • Global Meeting Planner

The Challenge

    • 1 Videos
    • 1 Readings
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1 Videos

  • 3.1 当天的议程 The agenda for the day

1 Readings

  • 3.2 Vocabulary Preview: Leading and Teaming

Part A: Communication Lessons - Handling Interruptions, Conference Calling Strategies for the Non-Native Speaker

    • 2 Videos
    • 1 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • 3.6 Communication Lesson Review

2 Videos

  • 3.3 Handling Interruptions
  • 3.5 Conference Calling Tips for the Non-Native Speaker

1 Readings

  • 3.4 Amy Cuddy's TED Talk on "Power Posing"

Part B: Language Lessons - Phrases to Interrupt/Hold the Floor, Phrases for Clarification, Infinitives and Gerunds

    • 2 Videos
    • 1 Readings
    • 3 Assignment
Show info about module content

3 Assignment

  • 3.8 Phrases to interrupt/Ask for clarification
  • 3.10 More Phrases for Interruption and Clarification
  • 3.12 Infinitives and Gerunds

2 Videos

  • 3.7 Phrases to interrupt/Hold the floor
  • 3.11 Infinitives and Gerunds

1 Readings

  • 3.9 Even More Phrases for Interruption and Clarification

Part C: Review and Evaluate

    • 1 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • 3.15 Week 3 Test

1 Peer Review

  • Apply Your Knowledge! (optional) Hold The Floor

1 Videos

  • 3.13 Week 3 Review

1 Readings

  • 3.14 Quizlet Vocabulary Practice: Leading and Teaming

Bonus Features

    • 3 Readings
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3 Readings

  • The Lewis Model of Cultural Norms
  • Hofstede's Cultural Comparison Tool
  • Directions for Submitting Video/Audio

The Challenge

    • 1 Videos
    • 1 Readings
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1 Videos

  • 4.1 现况报告 The status report

1 Readings

  • 4.2 Vocabulary Preview: Planning, Organizing & Delegating

Part A: Communication Lessons - Writing Effective Emails, Communicating Status Reports

    • 2 Videos
    • 1 Readings
    • 2 Assignment
Show info about module content

2 Assignment

  • 4.4 Writing Effective Emails
  • 4.7 Communicating Status Reports

2 Videos

  • 4.3 Writing Effective Emails
  • 4.5 Communicating Status Reports

1 Readings

  • 4.6 Example: Status Report

Part B: Language Lessons - Concise Language for Business, Reading/Speaking Numbers

    • 2 Videos
    • 1 Readings
    • 3 Assignment
Show info about module content

3 Assignment

  • 4.9 Business Communication/Concise Language
  • 4.11 Changing Nouns to Verbs
  • 4.13 Reading Numbers

2 Videos

  • 4.8 Business Communication/Concise Language
  • 4.12 Reading Numbers

1 Readings

  • 4.10 Business Writing Tips-Changing Nouns to Verbs

Part C: Review and Evaluate

    • 2 Videos
    • 2 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • 4.18 Week 4 Test

1 Peer Review

  • Apply Your Knowledge! (optional) Status Report/Summary Section

2 Videos

  • 4.14 Week 4 Review: Part 1
  • 4.15 Week 4 Review: Part 2

2 Readings

  • 4.16 Incomplete Status Report
  • 4.17 Quizlet Vocabulary Practice: Planning, Organizing & Delegating

The Challenge

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • 5.1 如同私人教练 Like a coach

1 Readings

  • 5.2 Vocabulary Preview: Managing & Coaching

Part A: Communication Lessons - Coaching and Mentoring, Effective Teaming

    • 2 Videos
    • 1 Readings
    • 2 Assignment
Show info about module content

2 Assignment

  • 5.4 Coaching and Mentoring
  • 5.7 Phases of Group Development

2 Videos

  • 5.3 Coaching and Mentoring
  • 5.5 Effective Teaming

1 Readings

  • 5.6 Tuckman's Phases of Group Development

Part B: Language Lessons - First Conditionals, Phrases for Active Listening and Feedback

    • 2 Videos
    • 1 Readings
    • 3 Assignment
Show info about module content

3 Assignment

  • 5.9 First Conditionals
  • 5.11 Active Listening Skills
  • 5.13 Phrases for Active Listening and Feedback

2 Videos

  • 5.8 First Conditionals
  • 5.12 Phrases for Active Listening and Feedback

1 Readings

  • 5.10 Active Listening Skills

Part 3: Review and Evaluate

    • 1 Videos
    • 1 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • 5.16 Week 5 Test

1 Videos

  • 5.14 Week 5 Review

1 Readings

  • 5.15 Quizlet Vocabulary Practice: Managing and Coaching

Review

    • 2 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • 6.3 Final Examination

1 Peer Review

  • 6.4 Apply Your Knowledge! (optional) Email Synthesis

2 Videos

  • 6.1 Review Video 1 Optional Email Peer Review
  • 6.2 Review Video 2 Optional Email Peer Review

1 Readings

  • 6.5 Credits
Wanda Huber
Instructors

Wanda Huber

Andrea Mürau Haraway
Instructors

Andrea Mürau Haraway

Jenny Young
Instructors

Jenny Young