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Assessing Conflict
  • Level Foundation
  • Duration 7 hours
  • Course by Arizona State University
  • Offered by

About

Do you struggle to recognize conflicts early enough? Do you need to learn about the ways you and others face conflict? Learn these skills and more from the Assessing Conflict course!

Modules

Welcome

    • 1 Readings
    • 2 Plugin
Show info about module content

1 Readings

  • Welcome to Assessing Conflict!

Identifying the nature of conflict

    • 3 Readings
    • 1 Discussion
    • 1 PeerReview
    • 3 Plugin
Show info about module content

1 Peer Review

  • Apply the solution: Identifying conflicts

1 Discussions

  • Reflect on the solution: Identifying the nature of conflict

3 Readings

  • Practice the solution: Assessing relevant conflicts
  • Infographic: Conflict types
  • Widely misunderstood and often missed: Key takeaways

Recognizing reactions to conflict

    • 3 Readings
    • 1 Discussion
    • 1 PeerReview
    • 3 Plugin
Show info about module content

1 Peer Review

  • Apply the solution: Recognizing reactions to conflicts

1 Discussions

  • Reflect on the solution: Recognizing reactions to conflict

3 Readings

  • Practice the solution: Assessing reactions to conflict
  • Infographic: Different reactions to conflict
  • Assessment and anticipation: Key takeaways

Listening actively for interests

    • 3 Readings
    • 1 Discussion
    • 1 PeerReview
    • 3 Plugin
Show info about module content

1 Peer Review

  • Apply the solution: Listening actively for interests

1 Discussions

  • Reflect on the solution: Listening actively for interests

3 Readings

  • Practice the solution: Listening actively and purposefully
  • Infographic: Listening actively and purposefully
  • What they say and what it means: Key takeaways

Asking questions

    • 3 Readings
    • 1 Discussion
    • 1 PeerReview
    • 3 Plugin
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1 Peer Review

  • Apply the solution: Asking questions

1 Discussions

  • Reflect on the solution: Asking questions

3 Readings

  • Practice the solution: Building to the right questions
  • Infographic: Starting with open-ended questions
  • Balance statements and questions types: Key takeaways

Course Conclusion

    • 1 Readings
    • 1 Plugin
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1 Readings

  • Final Thoughts

Auto Summary

"Assessing Conflict" is a foundational personal development course offered by Coursera, designed to help you recognize and manage conflicts effectively. Over a duration of 420 minutes, you'll gain valuable skills in identifying and addressing conflicts early. Ideal for those looking to enhance their conflict resolution abilities, the course is available through a Starter subscription.

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