Monthly Subscription Starting at AED 99 + VAT

Being Assertive with Emotional Intelligence
  • Level Foundation
  • Duration 3 hours
  • Course by Coursera Instructor Network
  • Offered by

About

This course is primarily aimed at people working in a business setting that want to feel more confident in their communication at all levels inside and outside of the organisation. The course will provide you with the knowledge, skills and confidence to become more assertive, taking control of your life in the process. Your assertiveness is your ability to express your feelings, beliefs, and thoughts and defend your rights in a non-destructive way. It involves effectively and constructively expressing your emotions so that you can be forthright and frank when putting your views across. Your assertiveness considers how far you will go to stand up your rights for what you perceive is right.  Assertiveness and aggression are two very different things although the two qualities are often somewhat confused.  Aggression involves hostile acts or feelings whereas assertiveness is your confidence in being able to show determination with persistence and constructively argue your own views in a calm and positive way. If you are not naturally assertive, it can take some effort, but being more assertive is not impossible. For this to work you must approach them with an open mind and be ready to put into practice what you learn. Use this course to help you boost your assertiveness.  You can work through the entire course, or, because we all have busy lives, you have the option to go straight to particular skills you’d like to work on. By completing this course, you will be able to - Identify methods and techniques to express assertive behaviour effectively - Develop ways to improve your level of assertiveness and ways to be assertive in appropriate ways - Recognise the implications of passive, aggressive and assertive behaviour, and passive-aggressive behaviour - Determine how you can say "No" without feeling guilty

Modules

Welcome to the "Being Assertive with Emotional Intelligence" Course

    • 2 Videos
    • 1 Readings
Show info about module content

2 Videos

  • Introduction to Being Assertive with Emotional Intelligence
  • Being Assertive with Emotional Intelligence - Learning Outcomes

1 Readings

  • Welcome to the Course

Exploring Assertiveness, Self-Esteem and Emotional Intelligence

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Assertiveness, Self-Esteem and Emotional Intelligence

1 Readings

  • Practical Activity - Working with Assertiveness

Your Behaviours and Attitudes to Assertiveness

    • 4 Videos
    • 1 Readings
Show info about module content

4 Videos

  • The Rights and Responsibilities Around Assertiveness
  • The Barriers to Assertiveness
  • Assertiveness and Self-Esteem
  • The Rules of Assertiveness

1 Readings

  • Practical Activity - The Rules of Assertiveness

The Choices of Behaviour in Assertiveness

    • 5 Videos
    • 3 Readings
Show info about module content

5 Videos

  • The Choices of Behaviour in Assertiveness
  • Aggressive Behaviour
  • Passive Behaviour
  • Assertive Behaviour
  • Passive-Aggressive Behaviour

3 Readings

  • Practical Activity - How Your Assertiveness Appears To Others
  • Booklet: Recognising Aggressive, Passive and Assertive Behaviour
  • Quiz - How Assertive Are You?

Exploring Ways to Become More Assertive

    • 6 Videos
Show info about module content

6 Videos

  • The Disagreement Process
  • Asking For What You Want
  • The Bonsai Principle
  • Assertiveness Methods and Techniques
  • 12 Tips for Assertive Body Language
  • Ways To Say "No!"

Building Assertiveness with Confidence

    • 3 Videos
    • 1 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Being Assertive with Emotional Intelligence Quiz

3 Videos

  • Further Considerations Around Emotional Intelligence
  • Being Assertive with Emotional Intelligence - Learning Review
  • Conclusion to the Course

1 Readings

  • Practical Activity - Being Assertive in Awkward Situations and with Awkward People

Auto Summary

"Being Assertive with Emotional Intelligence" is a foundation-level personal development course offered by Coursera, focused on enhancing your confidence and communication skills within a business setting. Taught by expert instructors, it delves into methods and techniques for effective assertiveness, distinguishing it from aggression, and helps you practice constructive expression of your emotions. The 180-minute course is flexible, allowing learners to focus on specific skills as needed. Ideal for professionals seeking to improve interpersonal dynamics, it is available through a Starter subscription.

Robin Hills
Instructor

Robin Hills