- Level Professional
- Duration 30 hours
- Course by Arizona State University
-
Offered by
About
Do you work in finance or interact with finance professionals? Is it necessary to speak, write or understand English in your career? Follow the authentic characters in this course as they work through common business situations in finance and economics. Learn from your successes and failure, and think critically about your own communication options. After taking this course, you will be able to read and create efficient e-mails, reports, and impactful presentations with words and phrases commonly used in finance and economics. Communicate clearly under pressure utilizing recently learned strategies, and obtain immediate feedback about the efficiency of your business communication skills in English from other finance professionals around the world! Gain the English communication skills that you desire and that global managers expect.Modules
The Challenge
1
Videos
- 1.2 Shaving Off 5%
2
Readings
- 1.1 Weekly Goals and Advice from Instructors
- 1.3 Vocabulary Preview: Budgeting
Communication Lessons
3
Assignment
- 1.6 Probing Questions
- 1.8 Probing Question Stems
- 1.11 Open Communication
2
Videos
- 1.4 Probing Questions
- 1.10 Open Communication
5
Readings
- 1.5 "How to Ask the Right Questions: A Framework for Asking"
- 1.7 Probing Question Stems
- 1.9 Asking the right questions? Have Intellectual Curiosity
- Bonus: Worksheet for Practicing How to Say Numbers
- Bonus: "Sensitivity to Criticism Test"
Language Lessons
2
Assignment
- 1.13 Forming Yes/No Questions
- 1.16 Forming WH Questions
2
Videos
- 1.12 Forming Yes/No Questions
- 1.14 Forming WH Questions
1
Readings
- 1.15 "Your Company's Culture" An article with lots of WH-questions
Review
1
Assignment
- 1.21 Week 1 Test
1
Peer Review
- 1.20 Consult and Probe
1
Videos
- 1.19 Review: Budgeting
3
Readings
- 1.17 "Getting to Yes: Interest versus Positions"
- 1.18 Budget Review Worksheet (Use with Review: Budgeting)
- 1.22 Quizlet Vocabulary Practice: Budgeting
The Challenge
1
Videos
- 2.2 Catherine's Solid Forecasts
2
Readings
- 2.1 Weekly Goals and Advice from Instructors
- 2.3 Vocabulary Preview: Forecasting
Communication Lesson
2
Assignment
- 2.5 Answering Questions Without Defensiveness
- 2.10 Chart Communication/Storytelling
2
Videos
- 2.4 Answering Questions Without Defensiveness
- 2.6 Chart Communication
4
Readings
- 2.7 "How to Give a Great Financial Presentation" (by telling a story)
- 2.8 "Secrets of Reading Financial Reports"
- 2.9 How to Organize your Story and Other Hints
- Bonus: "4 Magic Phrases"
Language Lesson
2
Assignment
- 2.12 Transition Phrases for Contrast and Additions
- 2.14 Transition Phrases for Cause and Effect
2
Videos
- 2.11 Transition Phrases for Contrast and Additions
- 2.13 Transition Phrases for Cause and Effect
1
Readings
- 2.15 More Transition Phrases for Cause/Effect, Contrast and Addition
Review
1
Assignment
- 2.20 Week 2 Chapter Test
1
Peer Review
- 2.19 Financial Storyteller
1
Discussions
- 2.18 Financial Storyteller: Discussion and Help for the Peer Review Assignment
1
Videos
- 2.17 Review (Watch with Companion Worksheet)
2
Readings
- 2.16 Review Companion Worksheet
- 2.21 Quizlet Vocabulary Practice: Forecasting
The Challenge
1
Videos
- 3.2 Tooling Options
2
Readings
- 3.1 Weekly Goals and Advice from Instructors
- 3.3 Vocabulary Preview: Purchasing
Communication Lessons
3
Assignment
- 3.7 Making Concessions
- 3.10 Maintaining Integrity
- 3.12 Socratic Questions and Business Integrity Showing
1
Discussions
- 3.6 Does Concession Mean Losing?
2
Videos
- 3.4 Making Concessions
- 3.8 Maintaining Integrity
3
Readings
- 3.5 Conceed to Your Ego: A Video
- 3.9 Five Ways to See if your Business Integrity is Showing
- 3.11 "The 6 Types of Socratic Questions"
Language Lessons
2
Assignment
- 3.14 Persuasive Language-Logic
- 3.17 Phrases for Concession
2
Videos
- 3.13 Persuasive Language-Logic
- 3.16 Phrases for Concession
1
Readings
- 3.15 More Phrases for Concession and Counter Arguments
Review
1
Assignment
- 3.22 Week 3 Chapter Test
1
Peer Review
- 3.21 Questions for Mr. President
1
Discussions
- 3.20 Vocabulary Power
1
Videos
- 3.19 Review
2
Readings
- 3.18 Review Companion Worksheet: How to Negotiate a Win Win
- 3.23 Quizlet Vocabulary Practice: Purchasing
The Challenge
1
Videos
- 4.2 Mary Gains Confidence
2
Readings
- 4.1 Weekly Goals and Advice From Instructors
- 4.3 Vocabulary Preview: Auditing
Communication Lessons
2
Assignment
- 4.7 Types of Power
- 4.11 Using Different Types of Power
1
Discussions
- 4.10 The Ury/Dwyer Super Power Probe: A Challenging Discussion
2
Videos
- 4.4 Types of Power
- 4.8 How to Use Different Types of Power
3
Readings
- 4.5 Auditors and Power Relationships: How Can We Get Along?
- 4.6 William Ury: "NO Means Yes" ~ Tell that to Your Auditor!
- 4.9 "Five Ways To Get Anyone To Do Anything"
Language Lessons
2
Assignment
- 4.15 Speaking Tone and Body Language
- 4.18 Writing Tone
2
Videos
- 4.12 Speaking Tone
- 4.17 Writing Tone
4
Readings
- 4.13 Sound of Confidence: Amy Cuddy's Power Poses
- 4.14 Three Productive Language Choices
- 4.16 Companion Email for "Writing Tone" Instructional Video: Delay in analytic software launch
- Bonus: Super Cool Comparison Tool for Analyzing How Well Your Writing Style Matches Others
Review
1
Assignment
- 4.21 Week 4 Chapter Test
1
Peer Review
- 4.20 Auditor Admiration
1
Videos
- 4.19 Review: Auditing
1
Readings
- 4.22 Quizlet Vocabulary Practice: Auditing
The Challenge
1
Videos
- 5.2 Seeing Things Clearly
2
Readings
- 5.1 Weekly Goals and Advice from Instructors
- 5.3 Vocabulary Preview: Economics
Communication Lessons
1
Assignment
- 5.7 Reading Strategies
2
Discussions
- 5.5 Which are the Econ Blogs you Recommend? Let's Discuss
- 5.11 Trends: Let's Discuss
2
Videos
- 5.6 Reading Strategies
- 5.9 Applying Reading Strategies
3
Readings
- 5.4 "These are the Econ Blogs you Need to Read"
- 5.8 Applying Reading Strategies (Companion Article)
- 5.10 On The Move In China (Optional)
Language Lessons
1
Discussions
- 5.16 Take the Idiom Challenge! And Go out with a Bang
2
Videos
- 5.12 Phrases for Increase/Decrease
- 5.15 Untranslatable Phrases
2
Readings
- 5.13 More Phrases Used For Increase/Decrease
- 5.14 Idioms and Words Difficult to Translate in Business
Review
1
Assignment
- 5.19 Week 5 Chapter Test
1
Peer Review
- 5.18 Trends are for Sharing
1
Videos
- 5.17 Review: Economics
1
Readings
- 5.20 Quizlet Vocabulary Practice: Economics
Review
1
Assignment
- 6.6 Final Exam
2
Videos
- 6.2 Course Review Part 1
- 6.4 Course Review Part 2
3
Readings
- 6.1 Course Review Companion Worksheet Video Part 1
- 6.3 Course Review Companion Worksheet Part 2
- 6.5 REFERENCES
Auto Summary
This Professional-level course, "Business English: Finance and Economics," offered by Coursera, is designed for finance professionals or those interacting with finance experts. It focuses on enhancing English communication skills relevant to finance and economics, including writing emails, reports, and presentations. The 1800-minute course provides practical strategies and real-world scenarios, with immediate feedback from global finance professionals. Available with a Starter subscription, it is ideal for individuals looking to improve their professional English communication in finance.

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