- Level Foundation
- Duration 10 hours
- Course by Arizona State University
-
Offered by
About
Do you want to handle team communications with greater clarity and focus? Learn to set expectations and guide group discussions in this Communicating in Groups and Teams course!Modules
Welcome
1
Readings
- Welcome to Communicating in Groups and Teams!
Maximizing productive team cultures
1
Peer Review
- Apply the solution: Setting the team up for success
1
Discussions
- Reflect on the solution: Maximizing productive team cultures
3
Readings
- Practice the solution: Creating a positive team culture
- Infographic: Maximizing a productive team culture
- Maximizing productive team cultures: Key takeaways
Facilitating group meetings
1
Peer Review
- Apply the solution: Growing as a facilitator
1
Discussions
- Reflect on the solution: Facilitate group meetings
3
Readings
- Practice the solution: Facilitating group meetings
- Infographic: How to facilitate an effective meeting
- Facilitating group meetings: Key takeaways
Using active listening with teams
1
Peer Review
- Apply the solution: Listening as a practice
1
Discussions
- Reflect on the solution: Using active listening with teams
3
Readings
- Practice the solution: Using active listening with your team
- Infographic: The HURIER Model for Active Listening
- Using active listening with teams: Key takeaways
Reacting productively to conflicts
1
Peer Review
- Apply the solution: Resolving conflict at work
1
Discussions
- Reflect on the solution: Reacting productively to conflicts
3
Readings
- Practice the solution: Reacting productively to conflict
- Infographic: Strategy for conflict resolution
- Reacting productively to conflict: Key takeaways
Getting and giving group feedback
1
Peer Review
- Apply the solution: Giving effective feedback
1
Discussions
- Reflect on the solution: Getting and giving group feedback
3
Readings
- Practice the solution: Giving feedback to peers
- Infographic: Soliciting and giving feedback
- Getting and giving group feedback: Key takeaways
Course Conclusion
1
Readings
- Final Thoughts
Auto Summary
Unlock the secrets to effective team communication with the "Communicating in Groups and Teams" course, designed to enhance your personal development skills. This foundational course, offered by Coursera, focuses on improving your ability to set clear expectations and steer group discussions with precision. Over a comprehensive 600-minute duration, you'll gain valuable insights and practical techniques to elevate your team interactions. Ideal for beginners, this course is available through a Starter subscription, making it accessible for anyone eager to refine their communication prowess in a group setting. Join now and transform the way you connect and collaborate with your team!

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