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Communication as a Technical Leader
  • Level Foundation
  • Duration 16 hours
  • Course by University of Colorado Boulder
  • Offered by

About

An engineering leader spends a majority of their day interacting with others. Indeed, studies repeatedly point to the impact communication skills have on the ability of managerial leaders to succeed or fail. Too often, individuals move into managerial leadership roles without an awareness of the need to improve in this area. This course focuses on interpersonal skills such as listening, counseling, non-verbals, mentoring, coaching, building trust, and providing feedback. This course can be taken for academic credit as part of CU Boulder’s Master of Engineering in Engineering Management (ME-EM) degree offered on the Coursera platform. The ME-EM is designed to help engineers, scientists, and technical professionals move into leadership and management roles in the engineering and technical sectors. With performance-based admissions and no application process, the ME-EM is ideal for individuals with a broad range of undergraduate education and/or professional experience. Learn more about the ME-EM program at https://www.coursera.org/degrees/me-engineering-management-boulder.

Modules

Course Introduction

    • 1 Videos
    • 3 Readings
Show info about module content

1 Videos

  • Welcome to the Course!

3 Readings

  • Welcome and Where to Find Help
  • The Importance of Effective Communication
  • Course Assessments

Why This Course Is Important to Managers and Leaders

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Through Communication

1 Videos

  • Management and Leadership Communication

1 Readings

  • Succeed With Communication

Beyond Fundamentals

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Manner and Tone

1 Videos

  • The Manner and Tone of Communication

1 Readings

  • Why Communication Is Important

Combining the Various Elements

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Emotional Intelligence

1 Videos

  • Emotional Intelligence

1 Readings

  • Ten Ways to Improve

Listening Skills

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Listening Practices

1 Videos

  • Learning To Listen

1 Readings

  • Listening Skills in Communication

Nonverbal Communication

    • 1 Videos
    • 1 Readings
    • 2 Discussion
    • 1 PeerReview
Show info about module content

1 Peer Review

  • Interpersonal Communication Skills

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Nonverbal Communication

1 Videos

  • Nonverbals Must Match the Verbals

1 Readings

  • Communication Can Be Nonverbal

Can Organizational Trust Be a Product of Excellent Communication?

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Trust

1 Videos

  • Is Trust Important?

1 Readings

  • How Good Leadership Starts

How To Build Trust Through Communication

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering More Trust

1 Videos

  • Trust Through Solid Processes and Procedures

1 Readings

  • Trust Through Communication

Take the Time to Explain "Why" To Your Team

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering The "Why"

1 Videos

  • Start With "Why?"

1 Readings

  • Build Trust, Create Value

Why Might Clearly Established "Roles and Responsibilities" Build Trust?

    • 1 Videos
    • 1 Readings
    • 2 Discussion
    • 1 PeerReview
Show info about module content

1 Peer Review

  • Communicating to Build Trust

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Clearly

1 Videos

  • Trust Through Clear Roles and Responsibilities

1 Readings

  • Ten Commandments to Build Trust

Why is Performance Feedback Important For Your Employees AND You?

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Feedback

1 Videos

  • A Re-Look at Establishing Responsibilities

1 Readings

  • Feedback Benefits

The Fundamentals of Providing Feedback

    • 1 Videos
    • 1 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Your Management Style

1 Videos

  • Management By Walking Around

1 Readings

  • Giving Feedback

The Fundamentals of Receiving Feedback

    • 1 Videos
    • 2 Readings
    • 2 Discussion
Show info about module content

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Performance Reviews

1 Videos

  • A Final Thought On a No-stress Performance Review

2 Readings

  • Receiving Feedback
  • Responding to Feedback Properly

Thoughts on a Cadence For Providing Feedback to Your Team Members

    • 1 Videos
    • 1 Readings
    • 2 Discussion
    • 1 PeerReview
Show info about module content

1 Peer Review

  • Providing and Receiving Feedback

2 Discussions

  • Your Key Takeaways From This Lesson
  • Engineering Feedback Frequency

1 Videos

  • Understanding the Frequency Of Feedback

1 Readings

  • Some Feedback on Feedback

Auto Summary

"Communication as a Technical Leader" is a foundational personal development course designed for engineering leaders to enhance their interpersonal skills, including listening, mentoring, and providing feedback. Offered by Coursera and part of CU Boulder’s ME-EM degree, the course spans 960 minutes and is available through Starter and Professional subscriptions. Ideal for engineers, scientists, and technical professionals aspiring to leadership roles.

Daniel Moorer
Instructor

Daniel Moorer