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Create an Empathy Map in Miro
  • Level Beginner
  • Duration 3 hours
  • Offered by

About

By the end of this project, you will be able to create an empathy map to gain a deeper insight into customers, opportunities to better meet their needs, and uncover any existing holes in user data. To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We're currently working on providing the same experience in other regions.

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In this beginner-level course on personal development, "Create an Empathy Map in Miro," offered by Coursera, you'll learn to create an empathy map to gain deeper insights into customers and identify opportunities to better meet their needs. The course is free and takes approximately 180 minutes to complete, making it a valuable resource for anyone looking to enhance their understanding of user data and improve customer satisfaction.