Design Conversational Flows for your Agent
This is a self-paced lab that takes place in the Google Cloud console. Contact Center AI can increase customer satisfaction and operational efficiency by improving call deflection rates, and achieve shorter handling, while making overall operations faster and more effective. In this lab, you'll learn how to use Dialogflow to create a conversational interface.
Monthly Subscription Starting at AED 99 + VAT
- Level Foundation
- Duration 2 hours
- Course by Google Cloud
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Offered by
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This is a self-paced lab that takes place in the Google Cloud console. Contact Center AI can increase customer satisfaction and operational efficiency by improving call deflection rates, and achieve shorter handling, while making overall operations faster and more effective. In this lab, you'll learn how to use Dialogflow to create a conversational interface.Modules
Design Conversational Flows for your Agent
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- Design Conversational Flows for your Agent
Auto Summary
Discover how to enhance customer satisfaction and operational efficiency with "Design Conversational Flows for your Agent." This foundational course, offered by Coursera, focuses on using Dialogflow to create effective conversational interfaces. Perfect for those interested in personal development, the 120-minute self-paced lab takes place in the Google Cloud console. Available through Starter and Professional subscription options, this course is ideal for learners aiming to improve call deflection rates and streamline operations. Join now to make your customer interactions faster and more effective!
Google Cloud Training