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Design Thinking for the Greater Good: Innovation in the Social Sector
  • Level Foundation
  • Duration 8 hours
  • Course by University of Virginia
  • Offered by

About

Do you work for a nonprofit or in the social sector? Are you struggling to solve the problems and meet the needs of the people you serve? Come learn more about how design thinking, a human-centered approach to problem solving, can help you truly understand an issue, generate ideas worth testing and iterate to find solutions that make a real difference. Through global stories from areas as diverse as government, health care, and education, we'll show you the tools, techniques and mindset needed to use design thinking to uncover new and creative solutions in the social sector. The development of this course was supported by the Batten Institute for Entrepreneurship and Innovation at the University of Virginia's Darden School of Business.

Modules

Welcome to the Course!

    • 1 Videos
    • 1 Readings
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1 Videos

  • Welcome to the Course!

1 Readings

  • Catalyzing a Conversation for Change

The Design Thinking Process

    • 6 Videos
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6 Videos

  • What is Design Thinking?
  • Why is Design Thinking Important?
  • How is Design Thinking Different?
  • Four Questions Animation
  • Four Questions and What Is?
  • Four Questions: What If? What Wows? What Works?

Design Thinking in Practice

    • 4 Videos
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4 Videos

  • Kingwood Intro
  • Kingwood and What Is?
  • Kingwood and What If, What Wows, What Works
  • Dealing with Complex Social Systems

Design Thinking Tools

    • 2 Videos
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2 Videos

  • Visualization
  • Six Abilities That Matter Most

Assessing Your Understanding

    • 1 Assignment
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1 Assignment

  • Week 1 Design Thinking Fundamentals Quiz

Asking "What Is?"

    • 2 Videos
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2 Videos

  • Week 2 Overview
  • Introduction to What Is?

"What Is?" in Practice

    • 4 Videos
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4 Videos

  • Kingwood Trust: Ethnography Part 1
  • Kingwood Trust: Ethnography Part 2
  • Monash University Medical Centre Intro
  • Monash Looks at What Is

Design Thinking Tools

    • 6 Videos
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6 Videos

  • Journey Maps and Unmet Customer Needs
  • Four Things to Know About Journey Maps
  • Journey Map Example: The Whole Aquarium
  • More Journey Map Examples
  • Journey Maps: My Favorite Tool
  • Assessing and Expanding Your Repertoire

Assessing Your Understanding

    • 1 Assignment
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1 Assignment

  • Week 2 Before You Begin, And Asking "What Is?" Quiz

Asking "What If?"

    • 2 Videos
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2 Videos

  • Week 3 Overview
  • Introduction to What If?

A Mindset for Innovation

    • 2 Videos
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2 Videos

  • The Challenge of Possibility: Geoffrey and George, Part 1
  • The Challenge of Possibility: Geoffrey and George, Part 2

"What If?" in Practice

    • 4 Videos
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4 Videos

  • Intro to Iveragh, Kerry Part 1
  • Iveragh and What If, Kerry Part 2
  • The FDA Intro
  • FDA Design Thinking Description

Design Thinking Tools

    • 3 Videos
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3 Videos

  • Stakeholder Mapping
  • Stakeholder Example
  • Storytelling

Assessing Your Understanding

    • 1 Assignment
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1 Assignment

  • Week 3 A Mindset For Innovation, And Asking "What If?" Quiz

Asking What Wows? and What Works?

    • 2 Videos
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2 Videos

  • Week 4 Overview
  • Intro to What Wows: Assumption Testing

"What Wows?" and "What Works?" in practice

    • 10 Videos
    • 2 Readings
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10 Videos

  • Whiteriver Part 1: First Assumptions
  • Whiteriver Part 2: Reassessing Assumptions
  • Intro to What Wows: Prototyping
  • MasAgro: Creating a Space for Experimentation
  • MasAgro's Hub System
  • MasAgro's Innovation Network
  • Intro to What Works
  • Monash Learning Launch
  • Monash Initiative: Long Patient Stays
  • Integrating DT Across Monash Organization

2 Readings

  • Indian Health Service (IHS) Hospital Check-in Redesign
  • Agile Psychological Medicine Clinic

Design Thinking in the Social Sector Takeaways

    • 2 Videos
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2 Videos

  • Reviewing Our Lessons
  • Actions for Impact

Assessing Your Understanding: Quiz and Assignment

    • 3 Readings
    • 1 PeerReview
    • 1 Assignment
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1 Assignment

  • Week 4 Asking "What Wows" and "What Works" Quiz

1 Peer Review

  • Design Thinking Opportunity: Assignment

3 Readings

  • Identifying a Design Thinking Opportunity
  • Design Thinking Opportunity: Assignment Overview
  • Design Thinking Opportunity: Assignment Rubric

Auto Summary

Discover "Design Thinking for the Greater Good: Innovation in the Social Sector," a transformative course in Personal Development designed for nonprofit and social sector professionals. Guided by experts from the University of Virginia's Darden School of Business, this 8-hour course delves into human-centered problem-solving techniques. Learn to understand issues, generate creative solutions, and iterate effectively through inspiring global stories across government, healthcare, and education. Available via Coursera with a foundational level and subscription options, it's perfect for those aiming to make a meaningful impact.

Jeanne M. Liedtka
Instructor

Jeanne M. Liedtka