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Effective Communication in the Globalised Workplace - The Capstone
  • Level Foundation
  • Duration 5 hours
  • Course by National University of Singapore
  • Offered by

About

The Capstone Project for this Specialisation requires you to demonstrate your understanding of the courses and integrate the knowledge and skills learned in real workplace scenarios. In particular, you will be given a choice of a few projects based on scenarios and case studies drawn from different workplaces. The project outcome is a handbook or a practical guide, which could be a blend of text and multi-media. In completing the project, you will be required to use and/or collect relevant primary data from people in the workplace through emails, face-to-face chats, Skype discussions and incorporate the data into the handbook/guide as support. In addition, there will be a component on critical reflection on your learning journey. The Capstone Project is to be completed within six weeks. Evaluation will be done via a combination of peer and tutor assessment.

Modules

About the Specialisation

    • 1 Videos
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1 Videos

  • Specialisation Introduction Video

Course RECAP Videos

    • 4 Videos
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4 Videos

  • RECAP - Establishing a Professional 'Self' through Effective Intercultural Communication
  • RECAP - Strengthening Your Widening Network
  • RECAP - Engaging in Persuasive and Credible Communication
  • RECAP - Becoming Part of the Globalised Workplace

Introduction to CAPSTONE Project

    • 2 Videos
    • 2 Discussion
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2 Discussions

  • Identification of area of interest + outline of e-guide
  • Week 1 - Workplace Scenarios

2 Videos

  • Capstone Project - An Introduction
  • Capstone Project - An Overview

Understanding e-guide

    • 4 Videos
    • 1 Discussion
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1 Discussions

  • Week 2: Communication scenario + intended outcomes

4 Videos

  • E-guide Part 1: Introduction
  • E-guide Part 2: Definition and Purpose
  • E-guide Part 3: Key Elements
  • E-guide Part 4: Linguistics

Data Collection

    • 4 Videos
    • 1 Discussion
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1 Discussions

  • Questions you have designed for the survey.

4 Videos

  • Data Collection Part 1
  • Data Collection Part 2
  • Data Collection Part 3
  • Data Collection Part 4

An email to invite survey participation

    • 2 Videos
    • 2 Discussion
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2 Discussions

  • Collect data in the form of e-interviews or surveys
  • Effectiveness of the 50-word draft email to request for survey participation.

2 Videos

  • Data Collection - Email Request Part 1
  • Data Collection - Email Request Part 2

Consolidating Data + Putting Together e-guide

    • 2 Videos
    • 1 PeerReview
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1 Peer Review

  • Draft of Capstone Project

2 Videos

  • Putting it altogether (Part 1)
  • Putting it altogether (Part 2)

The Capstone Project

    • 1 PeerReview
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1 Peer Review

  • Capstone Project

Post Capstone

    • 1 Discussion
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1 Discussions

  • Video conferencing with tutors

Auto Summary

"Effective Communication in the Globalised Workplace - The Capstone" is a six-week course focused on applying communication skills in real workplace scenarios. Ideal for personal development, it guides learners through creating a practical handbook using primary data from workplace interactions. The course includes critical reflection on the learning journey and combines peer and tutor assessments. Offered by Coursera, it provides subscription options for both starters and professionals at a foundational level. Perfect for those seeking to enhance their workplace communication skills.

Lee Kooi Cheng
Instructors

Lee Kooi Cheng

Wu Siew Mei
Instructors

Wu Siew Mei