HubSpot: Working with a ticketing system
We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place.
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- Level Beginner
- Duration 2 hours
- Course by Coursera Project Network
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We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place. This project will be helpful to you no matter what department you are in: marketing, sales, service or admin. If you never used Hubspot and want to learn all about it, this course is for you. You will be taught everything you need to know about Hubspot. By the end of this project, you will be confident in navigating through Hubspot and working with the ticketing system in Hubspot. Note: You will need a website to register with Hubspot.Modules
Your Learning Journey
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Plugin
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Assignment
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Assignment
- Assess Your Knowledge
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Labs
- HubSpot: Working with a ticketing system
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Readings
- Project Overview
Auto Summary
Discover the essentials of HubSpot in this beginner-friendly course on Coursera. Perfect for small businesses and various departments, you'll learn to navigate contacts, conversations, marketing, sales, and service sections, integrate with Gmail and Calendar, and manage support tickets from creation to closure. Gain confidence in using HubSpot effectively in just 120 minutes, all for free.
Abhishek Jha