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- Level Beginner
- Duration 2 hours
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By the end of this project, you will be able to create empathy maps to gain a holistic view of the User Experience (UX) to help retain customers, mitigate risk, and identify business opportunities. To do this, you will gain hands-on experience applying design thinking, user interface knowledge, and context from the customer journey to build an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We're currently working on providing the same experience in other regions.Auto Summary
Discover how to create empathy maps using Miro to identify UX pain points in this beginner-friendly course by Coursera. Designed for personal development, this 120-minute course will help you understand user experiences, retain customers, mitigate risks, and uncover business opportunities. Ideal for those looking to enhance their UX skills, the course is available for free. Join now and start developing a holistic view of user experience.