Influencing People
This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others.
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- Level Foundation
- Duration 11 hours
- Course by University of Michigan
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Offered by
About
This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others. The influence strategies you learn in this course will make you a more confident and influential leader, presenter, and decision-maker. You will more effective in pitching business ideas to your superiors, influencing customers, and building coalitions across stakeholders. This course will not only give you strategic guidance on how to develop and maintain your network for influence and power, but we will also equip you with specific tactics and strategies that are proven to work for gaining power and influencing people.Modules
Building Your Base of Power
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3
Videos
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3
Readings
3
Videos
- 01.01 - Welcome
- 01.02 - What You Will Learn in this Course
- 01.03 - Defining Power in Organizations
3
Readings
- Help us learn more about you!
- Youtube links
- Course Syllabus
Power: Benefits and Costs
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3
Videos
3
Videos
- 01.04 - The Benefits of Power
- 01.05 - The Dark Side of Power (Part 1)
- 01.06 - The Dark Side of Power (Part 2)
Where Does Power Come From?
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2
Videos
2
Videos
- 01.07 - Bases of Power: Structural, Personal and Cognitive (Part 1)
- 01.08 - Bases of Power: Structural, Personal and Cognitive (Part 2)
Strategies and Tactics for Building Your Power
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4
Videos
4
Videos
- 01.09 - Strategies for Building Structural Power (Part 1)
- 01.10 - Strategies for Building Structural Power (Part 2)
- 01.11 - Strategies for Building Your Personal Power
- 01.12 - Strategies for Building Your Cognitive Power
Recap: Building Your Base of Power
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2
Videos
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2
Readings
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1
Assignment
1
Assignment
- Building Your Base of Power
2
Videos
- 01.13 - With Power Comes Responsibility
- 01.14 - Recap: Building Your Base of Power
2
Readings
- Notice for Auditing Learners: Assignment Submission
- Unit Lecture Slides
Influencing People Without Relying on Formal Authority
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9
Videos
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7
Readings
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1
PeerReview
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1
Assignment
1
Assignment
- Influencing People Without Relying on Formal Authority
1
Peer Review
- Influencing for Positive Results
9
Videos
- 02.01 - Social Proof
- 02.02 - Informal Influence and Power
- 02.03 - Authority and Influence
- 02.04 - Cognitive Biases and Influence
- 02.05 - Liking, Scarcity, and Reciprocity
- 02.06 - Message, Speech, and Influence
- 02.07 - Non-verbal Influence
- 02.08 - Time of Day & Influence
- 02.09 - Your Influence Toolkit
7
Readings
- Social Proof Videos
- Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley
- Stanley Milgram Video
- Alex Laskey Opower Video
- Hans Rosling TED Talk
- Handshake video
- Unit Lecture Slides
Developing High‐Quality Relationships to Enhance Influence and power
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10
Videos
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2
Readings
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1
Assignment
1
Assignment
- Developing High‐Quality Relationships to Enhance Influence and Power
10
Videos
- 03.01 - Networks and Power
- 03.02 - Power and Dependence
- 03.03 - Resources in Social Exchange
- 03.04 - Jeff Brodsky on Building Relationships (Part 1)
- 03.05 - Jeff Brodsky on Building Relationships (Part 2)
- 03.06 - John Beilein on Building Relationships (Part 3)
- 03.07 - Building a Reputation
- 03.08 - Energy and Influence
- 03.09 - Building Relationships for Influence
- 03.10 - Building Influence From Day #1 on the Job
2
Readings
- Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team
- Unit Lecture Slides
Protecting Yourself: Influence vs. Manipulation
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3
Videos
3
Videos
- 04.01 - Why You Must Protect Yourself and Your Team
- 04.02 - The Difference Between Influence and Manipulation
- 04.03 - What is the Difference Between Influence and Manipulation
Strategies to Protect Yourself
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4
Videos
4
Videos
- 04.04 - Strategies and Tactics: Minimize Biases That Allow Others to Influence
- 04.05 - Strategies and Tactics: Flip the Influence Tactic
- 04.06 - Strategies and Tactics: Reframing the Power Relationship
- 04.07 - Protecting Yourself from Others' Manipulation
Recap: Protect Yourself from Unwanted Influence
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1
Videos
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3
Readings
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1
PeerReview
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1
Assignment
1
Assignment
- Protect Yourself from Unwanted Influence
1
Peer Review
- Protecting Yourself from Unwanted Influence
1
Videos
- 04.08 - Recap: Protecting Yourself from Unwanted Influence
3
Readings
- Unit Lecture Slides
- Post-course Survey
- Keep Learning with Michigan Online!
Auto Summary
"Influencing People" is a Personal Development course designed to enhance your ability to influence others without formal authority. Led by Coursera, this 660-minute foundational course covers strategies for building power bases, persuasive tactics, and maintaining high-quality relationships. Ideal for aspiring leaders, presenters, and decision-makers, it offers practical tools to effectively pitch ideas, influence stakeholders, and protect against unwanted influence. Subscription options include Starter, Professional, and Paid plans.
Maxim Sytch, Ph.D.