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Introduction to User Experience Principles and Processes
  • Level Foundation
  • Duration 12 hours
  • Course by University of Michigan
  • Offered by

About

This UX course provides an introduction to the fields of UX research and design. Learners will gain an understanding of what is involved in UX research, including conducting interviews, evaluating systems, and analyzing systems using principles of good design. Learners will also learn about the work involved in UX Design, including the generation of promising design solutions and the creation of prototypes at multiple levels of fidelity. By interleaving successive phases of UX Research and Design, learners will see how to learn from inevitable mistakes and improve towards a product with a great UX. What you'll learn: - The skills needed for UX research and design" - How UX researchers discover and assess user needs and assess possible designs" - How to conduct a micro-usability test" - How UX designers use sketching and prototyping to develop design concepts - How to incorporate a user-centered focus into the design process" - Key features of human behavior and describe their impact on the design of interactive systems" - Techniques for critiquing and designing interactive systems based on human capabilities and behavior"

Modules

Getting Started

    • 3 Readings
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3 Readings

  • Welcome to Introduction to User Experience
  • Syllabus
  • Help Us Learn More About You!

What is UX? What are UX Research and Design?

    • 4 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Module 1

1 Discussions

  • Self-Reflection: Good and Bad UX

4 Videos

  • Welcome
  • What is User Experience?
  • The UX Process
  • Components of UX

UX Design Overview, Part 1

    • 3 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • UX Design Overview, Part 1

1 Discussions

  • Self-Reflection: 10 Sketches

3 Videos

  • UX Design Overview
  • Prototypes
  • Sketching

UX Design Overview, Part 2

    • 1 Videos
    • 1 Discussion
    • 1 PeerReview
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1 Peer Review

  • 10,000 Floor Elevator

1 Discussions

  • Self-Reflection: Favorite Designs

1 Videos

  • A Brief Incomplete History of UX

How Do People Perceive Information?

    • 4 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Module 3

1 Discussions

  • Good/Bad Design Examples

4 Videos

  • Visual Perception, Part 1
  • Visual Perception, Part 2
  • Memory, Part 1
  • Memory, Part 2

How Do People Act in the World?

    • 3 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Module 4

1 Discussions

  • More Good/Bad Design Examples

3 Videos

  • Seven Stages of Action
  • Gulfs of Execution and Evaluation
  • Design Principles

Design Heuristics

    • 11 Videos
    • 1 Discussion
    • 1 Assignment
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1 Assignment

  • Module 5

1 Discussions

  • Webpages That Suck

11 Videos

  • Heuristics for Design
  • #1 - Visibility of System Status
  • #2 - Match Between System and Real World
  • #3 - User Control and Freedom
  • #4 - Consistency and Standards
  • #5 - Error Prevention
  • #6 - Recognition Over Recall
  • #7 - Flexibility and Efficiency of Use
  • #8 - Aesthetic and Minimalist Design
  • #9 - Error Recovery
  • #10 - Help and Documentation

Heuristic Evaluation and Course Wrap-up

    • 2 Videos
    • 3 Readings
    • 1 Discussion
    • 2 PeerReview
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2 Peer Review

  • Heuristic Evaluation, Part 1: Generating the List of Issues
  • Heuristic Evaluation, Part 2: Writing the Report

1 Discussions

  • Heuristic Evaluation Sandbox

2 Videos

  • Heuristic Evaluation
  • Course Wrap-up, Next Steps

3 Readings

  • Overview of the Heuristic Evaluation Assignments
  • Post-Course Survey
  • Attributions

Bonus Material

    • 3 Videos
    • 1 Readings
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3 Videos

  • Basic Methods of UX Research
  • Interview - UX Designer Matt Martin
  • Interview With UX Researcher Lija Hogan

1 Readings

  • Keep Learning with Michigan Online

Auto Summary

Discover the fundamentals of UX research and design with this engaging course. Learn to conduct interviews, evaluate systems, and create prototypes while focusing on user-centered design. Perfect for beginners, this 720-hour course by Coursera offers flexible subscription options, including Starter, Professional, and Paid tiers. Ideal for those interested in Personal Development, it equips you with essential UX skills to enhance interactive systems based on human behavior. Join now and start your journey in UX design!

Mark Newman
Instructor

Mark Newman