IT Ticket Management with Typeform
By the end of this project you will be able to use Typeform to create a dynamic form to manage employee IT ticket submissions. You will explore the different question templates and use free features to create a beautiful form that will streamline the helpdesk process. You will be able to use Typeform to create, personalize, and share your survey, as well as analyze results.
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- Level Beginner
- Duration 2 hours
- Course by Coursera Project Network
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About
By the end of this project you will be able to use Typeform to create a dynamic form to manage employee IT ticket submissions. You will explore the different question templates and use free features to create a beautiful form that will streamline the helpdesk process. You will be able to use Typeform to create, personalize, and share your survey, as well as analyze results. Once you have completed the project you will have the skill base to create forms and surveys on your own for your business. You can view Typeform's full security policy here: https://help.typeform.com/hc/en-us/articles/360029259552-Security-at-TypeformModules
IT Ticket Management with Typeform
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Assignment
- Graded Quiz: Test your Project understanding
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Labs
- IT Ticket Management with Typeform
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- IT Ticket Management with Typeform
Auto Summary
"IT Ticket Management with Typeform" is a beginner-level course focused on using Typeform to create dynamic forms for IT ticket submissions. Led by Coursera, this 120-minute course teaches you to design, personalize, and share forms and surveys, enhancing your helpdesk process. Ideal for personal development, it's free to subscribe and perfect for those looking to streamline IT management.
Colleen Haddleton