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Personality: How To Get On With Anyone
  • Level Foundation
  • Duration 3 hours
  • Course by Coursera Instructor Network
  • Offered by

About

This course is primarily aimed at anyone who wants to build relationships with a wide range of different types of people. From time to time, everyone finds themselves in awkward situations and having to deal with difficult people.   What if you could learn the secrets of dealing with ANY type of behavioural response and social interaction style to improve your interactions, build your confidence and change your life? This course will give you the knowledge around the principles and the skills that you need to improve your interactions, build your confidence and change your life. The course reveals insights into motivation and how people perceive situations.  As it unlocks the secrets of human nature, you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results. Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. - Team members will act out their styles in team working. - Customers will act out their styles in buying situations. - Salespeople will feel more comfortable selling according to their natural style.    Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence.  Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.    Provided within the course is a questionnaire to determine your Social Interaction Style that will enable you to understand your own behavioural reactions in more detail.  The course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work.  This course will help you to get on with anyone. By completing this course, you will be able to: - identify the four different Social Interaction Styles and understand how all four styles operate - recognise the Social Interaction Styles of others to understand how to get on with different styles more effectively - determine where, when and why conflict and problems may arise - assess strategies for typical situations that require you to influence and communicate with all the Social Interaction Styles - examine ways to increase your power and control when interacting with different types of people

Modules

Introduction to the Course

    • 1 Videos
    • 2 Readings
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1 Videos

  • How To Get On With Anyone Course Introduction

2 Readings

  • Welcome to the Course
  • Practical Activity - Reflecting on this Personality Course

The Importance of Appropriate Communication

    • 9 Videos
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9 Videos

  • Communication and Communication Breakdown
  • The Messages in Non-Verbal Signals
  • Incongruence
  • Metaphors and Association
  • The Importance of Rapport in Communication
  • The Art of Listening
  • Empathetic Active Listening
  • How Conflict Works in Communication
  • The Role of Empathy in Conflict

Introducing Social Interaction Styles

    • 1 Videos
    • 1 Readings
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1 Videos

  • Social Interaction Styles

1 Readings

  • Practical Activity - Assessing your Social Interaction Style

The Four Social Interactions Styles

    • 5 Videos
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5 Videos

  • The Driver Social Interaction Style
  • The Expressive Social Interaction Style
  • The Amiable Social Interaction Style
  • The Analytical Social Interaction Style
  • The Tension Between the Styles

Reactions to Pressure and Conflict Responses

    • 6 Videos
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6 Videos

  • How the Social Interaction Styles React to Pressure
  • The Driver Social Interaction Style Conflict Responses
  • The Expressive Social Interaction Style Conflict Reponses
  • The Amiable Social Interaction Style Conflict Responses
  • The Analytical Social Interaction Style Conflict Responses
  • What Happens with Increasing Pressure

The Stress Responses of the Social Interaction Styles

    • 5 Videos
    • 1 Readings
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5 Videos

  • How the Social Interaction Styles Respond to Stress
  • The Stress Response of the Driver Social Interaction Style
  • The Stress Response of the Expressive Social Interaction Style
  • The Stress Response of the Amiable Social Interaction Style
  • The Stress Response of the Analytical Social Interaction Style

1 Readings

  • Quiz - Social Interaction Styles Quiz

Adapting your Social Interaction Style

    • 5 Videos
    • 2 Readings
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5 Videos

  • Ideal Behaviours for Ideal Interactions
  • Developing Emotional and Social Skills
  • Using your Understanding of Social Interaction Styles
  • Being Flexible with the Social Interactions Styles
  • How the Social Interaction Styles use their Emotional Intelligence

2 Readings

  • Activity Booklet: Assessing the Social Interaction Style of Others
  • Quiz - Test Your Behavioural Adaptability

Taking Action

    • 2 Readings
    • 1 Assignment
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1 Assignment

  • How To Get On With Anyone Quiz

2 Readings

  • Lightbulb Moments - Engaging With Others
  • Practical Activity - Social Interaction Styles Taking Action

Auto Summary

"Personality: How To Get On With Anyone" is a foundational course in Personal Development offered by Coursera. It focuses on enhancing social interactions by understanding different Social Interaction Styles. Instructed by experts, it provides insights into human behavior, motivation, and effective communication. Over 180 minutes, learners will explore techniques to build confidence, inspire performance, and establish rapport in various scenarios. Ideal for anyone looking to improve their interpersonal skills, the course includes a questionnaire to determine personal interaction styles. Subscription options start at the Starter level.

Robin Hills
Instructor

Robin Hills