Product and Service Development: Empathy Mapping with Miro
By the end of this project, you will be fluent in identifying and creating Empathy Maps based on persona for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze customer data combined with the development of Empathy Maps.
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- Level Beginner
- Duration 3 hours
- Course by Coursera Project Network
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Offered by
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By the end of this project, you will be fluent in identifying and creating Empathy Maps based on persona for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze customer data combined with the development of Empathy Maps. This is an important step for individuals or companies wanting to explore new products or services. We will practice critically examining the developed persona. You will engage in evaluating, through examples and hands-on practice, making decisions on product orientation.Modules
Business Strategy: Product Opportunities Analysis with Creately
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2
Readings
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1
Plugin
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1
Lab
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1
Assignment
1
Assignment
- Graded Quiz: Test your Project Understanding
1
Labs
- Product and Service Development: Customer Empathy Mapping with Miro
2
Readings
- Project-based Course Overview
- Creating an account on Miro
Auto Summary
Discover how to create and utilize Empathy Maps for new product and service development with Miro in this beginner-level Coursera course. Ideal for individuals and companies aiming to innovate, this 180-minute course will enhance your ability to analyze customer data and generate new opportunities. Engage your visionary skills and make informed decisions to drive business success. Free subscription available.
Jasper Albert