- Level Foundation
- Ratings
- Duration 21 hours
- Course by Rochester Institute of Technology
- Total students 4,152 enrolled
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Offered by
About
When you think about the most influential figures in your organization, in your country, and in the world, one of the qualities they all likely have in common is that they are exceptional storytellers. Everyone tells stories"that's how we build community and share ideas. However, we don't always tell our story as effectively as we intend to.
Stories, or narratives, in the workplace may take the form of email communications, proposals, briefs, project or product kickoffs, and presentations.
In this course, part of the Communication Skills Professional Certificate program, you'll learn about the structure of a narrative and how it varies depending upon the situation, the medium used, and the audience. In today's world of abbreviated messaging through a variety of devices, the importance of crafting a cohesive, professional, and understandable message to achieve a desired outcome is more important than ever.
You will learn how to create written messaging tailored to a target audience and how to determine the specific medium through which it should be communicated.
You will also study best practices for writing in all forms of media common to today's workplace, focusing specifically on:
- Structure
- Point of view
- Tone
- Style
You will also study and analyze a variety of messages which use different writing styles directed toward specific target audiences.
What you will learn
- Understand the elements of effective stories and how to use them in the workplace
- How to tailor your messaging to a defined target audience
- How to structure written messages for maximum audience impact, taking into consideration tone, style, point of view
- How various platforms convey messages differently in a professional setting
Skills you learn
Auto Summary
Unlock the power of storytelling in the workplace with this Personal Development course by edX. Learn to craft compelling narratives for emails, proposals, presentations, and more. This 21-hour foundation-level course, part of the Communication Skills Professional Certificate, focuses on structure, point of view, tone, and style, tailored for today's diverse media. Ideal for professionals aiming to enhance their communication skills and effectively engage their audience. Available via professional subscription.

Ammina Kothari