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Strengthening Your Widening Network
  • Level Professional
  • Duration 9 hours
  • Course by National University of Singapore
  • Offered by

About

In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy. You will learn to write effective emails demonstrating a keen awareness of your audience and the 7 communication principles. In addition, you will learn to voice your views and assert your position at various communication contexts such as formal meetings and work-related discussions. By the end of the course, you should demonstrate a greater communicative and linguistic competence, with a better grasp of interpersonal and intercultural communication in a globalised workplace.

Modules

About the Specialisation

    • 1 Videos
    • 1 Readings
Show info about module content

1 Videos

  • Specialisation Introduction Video

1 Readings

  • Specialisation Overview

About the Course

    • 1 Videos
    • 2 Readings
Show info about module content

1 Videos

  • Introduction to Strengthening your Widening Network

2 Readings

  • Course Reading References
  • (FAQ) Frequently Asked Questions

Interpersonal Communications

    • 1 Videos
    • 1 Discussion
Show info about module content

1 Discussions

  • Discussion Forum: Sharing your research on three cultures

1 Videos

  • Elements of Interpersonal Communication

Faces

    • 1 Videos
Show info about module content

1 Videos

  • Making Small Talk

Places

    • 2 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Polite Requests

2 Videos

  • Navigating the Workplace
  • Polite Requests & Responses

Phases

    • 1 Videos
    • 1 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Starting on the Right Note

1 Videos

  • Knowing Who's Who

1 Readings

  • Reference List

The Modes or Channels of Communication

    • 3 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Choosing the right modes

3 Videos

  • Overview of Module 2
  • Modes or Channels of Communication
  • Knowing Who's Who

7Cs of Effective Communication

    • 3 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Emailing – Different Strokes for Different Folks

1 Peer Review

  • Improve your communication

3 Videos

  • Clear & Concise
  • Concrete & Correct
  • Coherent, Complete & Courteous

1 Readings

  • Reference List

Before the Meeting

    • 3 Videos
    • 2 Assignment
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2 Assignment

  • Behaviours
  • Meeting Skills

3 Videos

  • Meeting in a Globalised Workplace
  • Before the Meeting: High/Low Context
  • Before the Meeting: Perceptions of Time

At the Meeting

    • 5 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Know your audience and up your game

1 Peer Review

  • Responding Appropriately

5 Videos

  • At the Meeting
  • Seeking Clarification
  • Disagreeing
  • Consideration
  • More on Cultural Dimensions

1 Readings

  • Reference List

Course Conclusion

    • 1 Videos
Show info about module content

1 Videos

  • Conclusion

Auto Summary

"Strengthening Your Widening Network" is a comprehensive professional development course designed to enhance your communication skills and strengthen workplace relationships across diverse cultural backgrounds. Offered by Coursera, this course delves into effective communication strategies, emphasizing understanding and navigating organizational structures and hierarchies. Participants will learn to craft impactful emails with audience awareness and master the 7 principles of communication. The course also focuses on developing confident verbal communication in formal meetings and work-related discussions, ensuring you can assert your position effectively. Spanning 540 minutes, this course is suitable for professionals seeking to improve their interpersonal and intercultural communication in a globalized workplace. Subscription options include Starter and Professional plans, catering to different learning needs. Under the expert guidance of Coursera instructors, you'll gain the skills needed to excel in a multicultural work environment and enhance your professional network.

Sarah Chong
Instructor

Sarah Chong