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- Level Intermediate
- Duration 4 hours
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By the end of this project, you will be able to leverage a critical path approach to build a practical user experience map that identifies the key interaction moments that influence a customer's success achieving the goals, so that resources can be strategically applied to the most critical touchpoints. To do this you will gain hands-on experience diagramming a user experience to identify a customer's and brand's critical path to success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We're currently working on providing the same experience in other regions.Auto Summary
Discover how to create impactful user experience maps using a critical path approach in Miro. This professional-level course, offered by Coursera, provides 120 minutes of hands-on experience in diagramming key interaction moments to enhance customer success. Ideal for learners in North America, it strategically focuses on optimizing resources at critical touchpoints. Available with a Starter subscription, this course is perfect for professionals looking to deepen their UX design skills.