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Write Professional Emails in English
  • Level Foundation
  • Duration 14 hours
  • Course by Georgia Institute of Technology
  • Offered by

About

This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4"5 emails, complete several comprehension quizzes and review the emails of other participants. By the end of this course, you will be able to - Improve your overall written English skills - See differences and similarities among the different email formats - Write more effective subject lines and email text - Apply various key language to different types of emails - Correct common errors such as punctuation and capitalization - Study tone and level of formality in emails - Understand how culture affects what is appropriate in a business emails - Write powerful business emails for professional needs

Modules

Introduction to Course

    • 1 Videos
    • 1 Readings
    • 1 Discussion
Show info about module content

1 Discussions

  • Email an Introduction of Yourself to Your Course Peers

1 Videos

  • Introduction to Course

1 Readings

  • Consent Form

Professional Email Basics

    • 2 Videos
    • 1 Readings
    • 1 Assignment
Show info about module content

1 Assignment

  • Check Your Knowledge

2 Videos

  • DOs and DON'Ts in Professional Email
  • Organization, Style & Editing Basics

1 Readings

  • Write a Practice Email

Punctuation and Capitalization

    • 2 Videos
    • 2 Readings
    • 1 PeerReview
    • 2 Assignment
Show info about module content

2 Assignment

  • Check Your Knowledge
  • Check Your Knowledge

1 Peer Review

  • Rewrite Kevin's Email

2 Videos

  • Common Errors in Punctuation
  • Common Errors in Capitalization

2 Readings

  • Additional Resources
  • Get More from The Georgia Tech Language Institute

The Subject Line

    • 1 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Check Your Knowledge

1 Videos

  • Write Effective Subject Lines

The Email Text (Body)

    • 1 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Check Your Knowledge

1 Peer Review

  • Complete Monica's Email

1 Videos

  • Write Well-organized Email Text

1 Readings

  • Additional Resources

The Basics

    • 1 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Check Your Knowledge

1 Videos

  • Overview of Introduction & Announcement Emails

Write Introduction & Announcement Emails

    • 1 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Check Your Knowledge

1 Peer Review

  • Revise Your Introduction Email

1 Videos

  • Key Language for Writing These Types of Emails

1 Readings

  • Additional Resources

Write Request Emails

    • 1 Videos
    • 1 Assignment
Show info about module content

1 Assignment

  • Check Your Knowledge

1 Videos

  • How to Write Request Emails

Write Apology Emails

    • 1 Videos
    • 1 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Check Your Knowledge

1 Peer Review

  • Complete Martina's Request/Apology Email

1 Videos

  • How to Write Apology Emails

1 Readings

  • Additional Resources

High/Low Context Communication

    • 1 Videos
    • 1 Discussion
    • 1 Assignment
Show info about module content

1 Assignment

  • Check Your Knowledge

1 Discussions

  • Communication Styles

1 Videos

  • High/Low Context Communication

Age & Gender Considerations

    • 1 Videos
    • 2 Readings
    • 1 PeerReview
    • 1 Assignment
Show info about module content

1 Assignment

  • Test Your Knowledge: Correct These Emails

1 Peer Review

  • Write an Email to Yourself

1 Videos

  • Age & Gender Considerations

2 Readings

  • Additional Resources
  • Where to go from here?

Auto Summary

Unlock the art of writing effective business emails in English with this Coursera course. Designed for personal development, it enhances your grammar, vocabulary, and cross-cultural communication skills. Learn to craft professional emails, understand different formats, and improve tone and formality. Ideal for beginners, this 840-minute course offers interactive activities, including writing and revising emails and comprehension quizzes. Available with a Starter subscription, it's perfect for anyone looking to boost their professional communication.

Gerry Landers
Instructor

Gerry Landers