- Level Professional
- Duration 11 hours
- Course by Emory University
-
Offered by
About
Marketers must make the best decisions based on the information presented to them. Rarely will they have all the information necessary to predict what consumers will do with complete certainty. By incorporating uncertainty into the decisions that they make, they can anticipate a wide range of possible outcomes and recognize the extent of uncertainty on the decisions that they make. In Incorporating Uncertainty into Marketing Decisions, learners will become familiar with different methods to recognize sources of uncertainty that may affect the marketing decisions they ultimately make. We eschew specialized software and provide learners with the foundational knowledge they need to develop sophisticated marketing models in a basic spreadsheet environment. Topics include the development and application of Monte Carlo simulations, and the use of probability distributions to characterize uncertainty.Modules
Lectures
3
Videos
- Randomness & Probability: An Introduction
- Applications of Randomness & Probability
- Assessing the Value of Information
Readings
2
Readings
- How Customer Analytics is Speeding the Cure for Parkinson's
- Data Driven Donor Management
Assessment
1
Assignment
- Module 1
Lectures
1
Videos
- Randomness & Probability Excel Demonstration
Assignment
1
Readings
- Inventory Exercise for Excel Demonstration
Readings
3
Readings
- Explained: Monte Carlo Simulation
- How Our 2016 MLB Predictions Work
- The Advantages of Monte Carlo Simulations
Peer Assessment
1
Peer Review
- Build-A-Game Assignment
Lectures
5
Videos
- A General Decision Making Framework
- Properties of Random Variables
- Steps in Using Probability Functions
- Normal Distribution & Other Probability Models
- Warnings in Modeling Uncertainty
Assignment
1
Readings
- Employee Yield Worksheet
Assessment
1
Assignment
- Module 3
Lectures
3
Videos
- Product Protection Plans
- Company Constraints & Decisions
- Questions to Investigate
Readings
2
Readings
- Should You Get An Extended Warranty?
- Don't Buy Extended Warranties
Assignment
1
Videos
- Extended Service Warranty Excel Exercise
2
Readings
- Designing Extended Warranty Plans - Instructions & Excel Spreadsheet
- Poisson Distribution Excel Sheet
Peer Assessment
1
Peer Review
- Service Warranty Plans Peer Review
Auto Summary
"Managing Uncertainty in Marketing Analytics" is a professional-level course on Coursera, designed for marketers looking to enhance decision-making through understanding and incorporating uncertainty. Over 660 minutes, learners will explore Monte Carlo simulations, probability distributions, and foundational marketing models using basic spreadsheets. Subscription options include Starter and Professional, making it accessible for a wide range of marketing professionals.

David Schweidel