- Level Foundation
- Course by Salesforce
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Offered by
About
The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024. Developed in partnership with Trailhead — Salesforce's official learning platform — this certificate aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This certificate is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. Through four courses, you will learn the fundamentals of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards.Auto Summary
Unlock your potential in sales with the Salesforce Sales Operations course by Coursera, developed in partnership with Trailhead. Designed for beginners, this foundational course covers CRM fundamentals, lead management, opportunity management, customer success, and leveraging Salesforce data. Ideal for those seeking entry-level sales roles, no prior experience is required. Join now and prepare for a thriving career in the Salesforce ecosystem.

Instructors
Trailhead

Instructors
Angela Prakash

Instructors
Anthony Jones