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Our Courses
Management Foundations in the Hospitality Industry
This course is an introduction to motivation, leadership, communications, decision making, and leading people through effective management of human resources (HR), ethics, social responsibility, and managing consumer experiences in the hospitality industry by examining service-driven management foundations. Upon successful completion of this course, you will be able to: 1. Understand how HR departments analyze resource allocation for jobs and the factors which influence job design. 2. Understand how HR departments determine the most effective methods of recruiting talent. 3.
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Course by
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Self Paced
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7 hours
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English
Managing Employee Performance
Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees. In this third course in the Human Resources for People Managers specialization, we will discuss the skills and key processes you will need to develop your employees to attain department and organizational goals.
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Course by
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Self Paced
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15 hours
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English