Generative AI for Business Leaders
Advertising with Meta
How Google does Machine Learning
Our Courses
Enhance User Interface Design with Mood Boards in Miro
By the end of this project, you will be able to create a mood board that can be leveraged to enhance user interface design. To do this, you will gain hands-on experience applying design thinking, user interface knowledge, and context from each step of the customer journey to create a mood board in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
-
Course by
-
Self Paced
-
4 hours
-
English
Develop a UX Customer Problem Statement in Miro
By the end of this project, you will be able to create an accurate customer problem statement that diagrams the problem that your brand or product will solve for the customer. The power of creating a customer problem statement is that it becomes business intelligence that can maximize business opportunities by solving user experience problems. It does this by expanding upon the knowledge of the customer’s user experience by empathizing with the customer and the challenges or needs they must meet as a part of their normal life journey.
-
Course by
-
Self Paced
-
3 hours
-
English
Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)
Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.
-
Course by
-
Self Paced
-
9 hours
-
English
Conduct a 5 Whys Analysis in Miro
By the end of this project, you will be able to conduct a 5 Whys Analysis to engage in a focused discussion to uncover why a problem exists, identify the core issue that can be addressed, and arrive at possible solutions. To do this, you will gain hands-on experience applying the 5 Whys brainstorming strategies while you visualize the results in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
-
Course by
-
Self Paced
-
3 hours
-
English
Global Impact: Cross-Cultural Management
With globalization, multiculturalism is on the rise. Managers need to lead a workforce composed of individuals from diverse cultural backgrounds. Managers need to negotiate and cooperate with organizations from diverse cultures; they need to know about the effects that diverse cultures can have on business practices. This course introduces the fundamentals of multicultural management by describing the impact of culture on interpersonal processes in organizations, discussing how culture shapes communication, leadership, negotiation, and teamwork.
-
Course by
-
Self Paced
-
18 hours
-
English
Adapt your leadership style
Why are organisational misbehaviours such as cynicism, apathy, bullying and disengagement increasingly prevalent in the workplace? This course examines these tensions and how transformational, authentic and inclusive leadership styles offer an alternative to the more autocratic, job-centred and controlling leadership styles of the past. You’ll learn how the digital revolution, along with an increased focus on projects and teamwork, has dramatically altered the perception of leadership in a way that now demands all organisational members take on some form of self-leadership.
-
Course by
-
Self Paced
-
32 hours
-
English
Design Remote Meeting Boards in Miro
By the end of this project, you will be able to design a remote meeting board to enhance the quality of time spent in remote meetings and efficiently move through an agenda. To do this, you will gain hands-on experience designing a remote meeting and leveraging collaboration and attention tools in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
-
Course by
-
Self Paced
-
3 hours
-
English
Build a Lean Workflow with Kanban Frameworks in Miro
By the end of this project, you will be able to build a lean workflow applying the Kanban method to support efficient business process management. To do this you will gain hands-on experience working in the Miro online visual collaboration platform for teamwork where you will leverage agile principles and the Kanban framework to produce a lean workflow. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
-
Course by
-
Self Paced
-
4 hours
-
English
Richard Schechner's Introduction to Performance Studies
Performance Studies: An Introduction explores the wide world of performance--from theatre, dance, and music to ritual, play, political campaigns, social media, and the performances of everyday life. Performance studies also ranges across cultures--Asia, Africa, the Caribbean, Europe, the Americas. And it spans historical periods from the art of the paleolithic caves to YouTube and the avantgarde. This course is devised by Richard Schechner, one of the pioneers of performance studies, in dialogue with more than a dozen expert scholars and artists.
-
Course by
-
Self Paced
-
25 hours
-
English
Nützliches Feedback geben (Giving Helpful Feedback)
Dieser Kurs vermittelt Ihnen die einfachen Prinzipien, mit denen Führungskräfte die Leistung ihrer Mitarbeiter verbessern und sie gleichzeitig motivieren. Von jetzt an müssen Sie Situationen, in denen Sie Ihren Mitarbeitern „unangenehme Nachrichten“ überbringen, nicht mehr meiden. Wir zeigen Ihnen sieben Methoden, mit deren Hilfe Ihre Mitarbeiter weder eine Abwehrhaltung einnehmen noch Angst bekommen. Als Führungskraft oder jemand, der gerne eine sein möchte, lernen Sie auch speziell, was Feedback ist und warum negatives Feedback schwerer wiegt als positives Feedback.
-
Course by
-
Self Paced
-
English
Generate a User Experience (UX) Onboarding Map in Miro
By the end of this project, you will be able to generate a user experience onboarding map to visualize the complete entry process that a user has at the start of their relationship with a brand so that an organization can grow longevity by ensuring that they get off on the right foot with users.
-
Course by
-
Self Paced
-
2 hours
-
English
Leading: Human Resource Management and Leadership
Become an adaptable leader, ready to face the challenges of the disrupted workplace. This Specialization will equip you with the skills to lead and navigate the ever-changing global environment we now work in.
-
Course by
-
Self Paced
-
English
Organizational Leadership
Equip yourself to successfully lead organizations through clarity of purpose and effective collaboration — by building and motivating teams; designing and delivering powerful stories; developing strategies to appropriately influence; understanding underlying customer analytics and applying innovative approaches to deliver impact. How do aspiring managers succeed in an ever-changing business environment? How do they lead different groups to action?
-
Course by
-
Self Paced
-
English
Teaching with Physical Computing: Soft skills, teamwork and the wider curriculum
Gain a comprehensive understanding of the ‘non-technical’ elements that make Project-Based Learning an important addition to STEM & Computing classrooms, and how to integrate them into your teaching.
-
Course by
-
Self Paced
-
6
-
English
Make Continuous Improvements with Retrospective Maps in Miro
By the end of this project, you will be able to lead and document a project retrospective to explore lessons learned and identify areas for continuous improvements. To do this, you will gain hands-on experience working in the Miro online visual collaboration platform for teamwork while you identify key players and questions that are likely to produce insights leading to work process and outcome improvements. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
-
Course by
-
Self Paced
-
3 hours
-
English
Leadership in Interprofessional Informatics
In this course, students in the health and information technology professions will examine models for interprofessional collaboration and teamwork, practice communication techniques to promote effective interaction, and envision futures literacy in interprofessional informatics scenarios. We will hear from nurses and other informaticians who are leading and working interprofessionally, and glean insights from their diverse perspectives.
-
Course by
-
Self Paced
-
28 hours
-
English
Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare.
-
Course by
-
Self Paced
-
English
Professional Success Skills
To become job-ready, you need to develop technical knowledge and skills. Those skills can help you get through that first door. But then what? Completing this professional certificate will help you learn and develop skills that can lead to success working in any organization! Skills that not only help you succeed in that first job, but also ensure that first job is the start of a long, successful career. Collectively, the materials in this certificate program will help you develop and enhance professional business skills that facilitate your success throughout your chosen career.
-
Course by
-
Self Paced
-
English
Get Started with User Experience (UX) Design in Miro
By the end of this project, you will be able to design and visualize an end-to-end user experience. To do this you will gain hands-on experience exercising empathy to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities and overall qualities of the customer experience in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
-
Course by
-
Self Paced
-
2 hours
-
English
Communicate UX Research with Empathy Maps in Miro
By the end of this project, you will be able to leverage applied empathy to interpret User Experience research so that it can be effectively communicated within an empathy map visualization. To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
-
Course by
-
Self Paced
-
2 hours
-
English
Collaborate Effectively for Professional Success
Collaboration is not just the act of working together. It goes beyond that. Through collaboration, you can accomplish much more than what you would if you worked alone. Having the skills to communicate with the people you are working with and being able to work as a team towards your goal are just some of the skills you will learn in this course to help you collaborate effectively in the workplace. In today's day and age, collaborating as a group does not just mean being able to see and communicate with each other in person, collaborations are done virtually all the time.
-
Course by
-
Self Paced
-
2 hours
-
English
Healthy Practices: Nutrition, Physical Activity, and Community and Family Participation
In this course you will find a comprehensive overlook of healthy practices in public schools in the USA, including: physical activity and nutrition in the school setting. We will review the basics of some of the regulatory programs found in the United States that support healthy students through nutrition education and nutrition programs. You will be able to explain some of the nutritional components such as, alternatives to the use of Sugar-Sweetened Beverages.
-
Course by
-
Self Paced
-
9 hours
-
English
Manage Agile Workflows with Product Roadmaps in Miro
By the end of this project, you will be able to create an analysis-driven product roadmap that will allow you to manage agile workflows when multiple teams across an organization support different goals and milestones of a project. To do this, you will gain hands-on experience applying agile thinking to align business goals and team responsibilities within a product roadmap in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region.
-
Course by
-
Self Paced
-
3 hours
-
English
Cross Functional Collaboration
Welcome to the "Cross-Functional Collaboration" course! This course focuses on the principles and strategies for collaborating effectively with colleagues from different functional areas. Through this course, you will learn techniques to overcome challenges, foster teamwork, and leverage diverse perspectives to achieve common goals.
-
Course by
-
Self Paced
-
7 hours
-
English
Teamwork & Collaboration
Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace.
-
Course by
-
Self Paced
-
30
-
English