

دوراتنا

Customer Journey Maps with IoT Touchpoints in Miro
By the end of this project, you will be able to create a customer journey map that includes touchpoints from the internet (IoT). When customer journey maps include IoT touchpoints, they enable businesses to understand the holistic customer experience by considering their user experience (UX) and when user interface (UX) design may influence that experience.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Make Continuous Improvements with Retrospective Maps in Miro
By the end of this project, you will be able to lead and document a project retrospective to explore lessons learned and identify areas for continuous improvements. To do this, you will gain hands-on experience working in the Miro online visual collaboration platform for teamwork while you identify key players and questions that are likely to produce insights leading to work process and outcome improvements. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Communication Skills and Teamwork
Effective writing and presentation skills are essential for career success. Learn how to create and deliver high-impact communications, improve your soft skills, and effectively lead and collaborate on teams.
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Course by
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التعلم الذاتي
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5
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الإنجليزية

Teamwork & Collaboration
Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace.
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Course by
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التعلم الذاتي
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30
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الإنجليزية

Adapt your leadership style
Why are organisational misbehaviours such as cynicism, apathy, bullying and disengagement increasingly prevalent in the workplace? This course examines these tensions and how transformational, authentic and inclusive leadership styles offer an alternative to the more autocratic, job-centred and controlling leadership styles of the past. You’ll learn how the digital revolution, along with an increased focus on projects and teamwork, has dramatically altered the perception of leadership in a way that now demands all organisational members take on some form of self-leadership.
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Course by
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Self Paced
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32 ساعات
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الإنجليزية

Manage Agile Workflows with Product Roadmaps in Miro
By the end of this project, you will be able to create an analysis-driven product roadmap that will allow you to manage agile workflows when multiple teams across an organization support different goals and milestones of a project. To do this, you will gain hands-on experience applying agile thinking to align business goals and team responsibilities within a product roadmap in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Design Remote Meeting Boards in Miro
By the end of this project, you will be able to design a remote meeting board to enhance the quality of time spent in remote meetings and efficiently move through an agenda. To do this, you will gain hands-on experience designing a remote meeting and leveraging collaboration and attention tools in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Product Roadmap Recovery in Miro
By the end of this project, you will be able to create an analysis-driven product roadmap, test it for risk and return on investment, and identify areas for strategic improvements.
To do this, you will gain hands-on experience applying agile thinking to align business goals and team responsibilities within a product roadmap in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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4 ساعات
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الإنجليزية

Build a Lean Workflow with Kanban Frameworks in Miro
By the end of this project, you will be able to build a lean workflow applying the Kanban method to support efficient business process management. To do this you will gain hands-on experience working in the Miro online visual collaboration platform for teamwork where you will leverage agile principles and the Kanban framework to produce a lean workflow. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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4 ساعات
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الإنجليزية

Build a User Experience (UX) Map in Miro
By the end of this project, you will be able to build a user experience map to visualize the entire end-to-end user experience that the average user goes through to accomplish a goal so that your organization can gain a baseline understanding of experience before taking a product or service live.
To do this you will gain hands-on experience exercising empathy to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities and overall qualities of the customer experience in the Miro online visual collaboration platform for teamwork.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Professional Success Skills
To become job-ready, you need to develop technical knowledge and skills. Those skills can help you get through that first door. But then what? Completing this professional certificate will help you learn and develop skills that can lead to success working in any organization! Skills that not only help you succeed in that first job, but also ensure that first job is the start of a long, successful career. Collectively, the materials in this certificate program will help you develop and enhance professional business skills that facilitate your success throughout your chosen career.
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Course by
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Self Paced
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الإنجليزية

Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare.
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Course by
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Self Paced
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الإنجليزية

Leadership in Interprofessional Informatics
In this course, students in the health and information technology professions will examine models for interprofessional collaboration and teamwork, practice communication techniques to promote effective interaction, and envision futures literacy in interprofessional informatics scenarios. We will hear from nurses and other informaticians who are leading and working interprofessionally, and glean insights from their diverse perspectives.
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Course by
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Self Paced
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28 ساعات
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الإنجليزية

Visualize Project Milestones with Gantt Charts in Miro
By the end of this project, you will be able to leverage Gantt charts to plan, schedule, and graphically represent the progression of a project plan over time so that stakeholders and sponsors can quickly understand the status, dependencies, and future requirements.
To do this, you will gain hands-on experience applying, planning and scheduling a project by creating a Gantt chart in the Miro online visual collaboration platform for teamwork.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Teaching with Physical Computing: Soft skills, teamwork and the wider curriculum
Gain a comprehensive understanding of the ‘non-technical’ elements that make Project-Based Learning an important addition to STEM & Computing classrooms, and how to integrate them into your teaching.
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Course by
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التعلم الذاتي
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6
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الإنجليزية

Enhance User Interface Design with Mood Boards in Miro
By the end of this project, you will be able to create a mood board that can be leveraged to enhance user interface design. To do this, you will gain hands-on experience applying design thinking, user interface knowledge, and context from each step of the customer journey to create a mood board in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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4 ساعات
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الإنجليزية

Build Inclusive User Personas in Miro
By the end of this project, you will be able to create an inclusive user persona that will help you leverage the opportunity to include customers and avoid excluding them from a brand experience.
To do this, you will work on a project that will help you understand the benefits and use cases for inclusive personas while you gain hands-on experience building one in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Cut Time to Production with Action Mapping in Miro
By the end of this project, you will be able to accelerate product development with action mapping.
To create the action map you will gain hands-on experience identifying, defining, and prioritizing tasks with an end goal in mind to optimize the development process in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Create a User Journey Map in Miro
By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements.
To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Manage Idea Generation with Brainwriting in Miro
By the end of this project, you will be able to team idea generation with brainwriting techniques in Miro.
To do this, you will gain hands-on experience applying guided brainstorming strategies to create a brainwriting visualization through in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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2 ساعات
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الإنجليزية

Design and Visualize Impact Metrics in Miro
By the end of this project, you will be able to create a performance framework to design and visualize Key Performance Indicators (KPIs) that indicate project and overall business health.
To do this, you will gain hands-on experience designing and visualizing impact metrics in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Look Mock Analyze to Find Strengths & Weaknesses in Miro
By the end of this project, you will be able to leverage a Look Mock Analyze analysis to understand what customers want and learn from product designs that have already been tested.
To complete the Look Mock Analyze to Identify Strengths and Weaknesses in Miro project, you will gain hands-on experience identifying opportunities for improvements and design features that resonate with customers in the Miro online visual collaboration platform for teamwork.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية

Organizational Leadership
Equip yourself to successfully lead organizations through clarity of purpose and effective collaboration — by building and motivating teams; designing and delivering powerful stories; developing strategies to appropriately influence; understanding underlying customer analytics and applying innovative approaches to deliver impact. How do aspiring managers succeed in an ever-changing business environment? How do they lead different groups to action?
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Course by
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Self Paced
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الإنجليزية

Leading: Human Resource Management and Leadership
Become an adaptable leader, ready to face the challenges of the disrupted workplace. This Specialization will equip you with the skills to lead and navigate the ever-changing global environment we now work in.
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Course by
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Self Paced
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الإنجليزية

User Strategy Development with Wardley Maps in Miro
By the end of this project, you will be able to develop a user strategy by producing a Wardley map.
To do this, you will leverage a Wardley map to identify dependencies in the value chain so a business can mitigate project risk in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
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Course by
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Self Paced
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3 ساعات
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الإنجليزية