دوراتنا

Workplace Culture for Everyone

Workplace Culture for Everyone

By the end of the specialization, you will be able to: Lead others by influencing their performance and understanding through effective communication skills. Send and understand messages online, mitigating miscommunication and inappropriate emotional messages. Use different tactics to eliminate or avoid common biases in group settings. Demonstrate empathy while listening to others, leading and reflecting on oneself and one’s actions.

  • مقدم بواسطة
  • التعلم الذاتي
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Build a User Experience (UX) Map in Miro

Build a User Experience (UX) Map in Miro

By the end of this project, you will be able to build a user experience map to visualize the entire end-to-end user experience that the average user goes through to accomplish a goal so that your organization can gain a baseline understanding of experience before taking a product or service live.
To do this you will gain hands-on experience exercising empathy to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities and overall qualities of the customer experience in the Miro online visual collaboration platform for teamwork.

  • مقدم بواسطة
  • التعلم الذاتي
  • 3 ساعات
  • language الإنجليزية
Advancing Health Equity: A Guide to Reducing Bias in Healthcare

Advancing Health Equity: A Guide to Reducing Bias in Healthcare

Bias in healthcare delivery leads to worse patient care and patient outcomes. Advancing Health Equity: A Guide for Reducing Bias in Healthcare provides you an interactive bias training that teaches skills applicable to addressing enhanced public health guidelines and approaching the work of health equity. The racial and ethnic makeup of the United States is constantly shifting, and more specifically, becoming more diverse. Such changes require a more health equity-focused workforce and health equity-minded leadership.

  • مقدم بواسطة
  • التعلم الذاتي
  • 11 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
The Softer Side of Science Communication

The Softer Side of Science Communication

In this course, you will continue to explore how to develop and implement evidence-based methods for science communication. Here we’ll be looking at the softer but no less important side of science communication. We’ll cover the basics of human emotion, building connection with your audience through empathy and authenticity, how improv can improve your science communication game, non-verbal communication, and managing adversity in science communication. We’ll close with a discussion of how to be an inclusive and trauma-informed science communicator.

  • مقدم بواسطة
  • التعلم الذاتي
  • 10 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Create User Journey Maps with Loops in Miro

Create User Journey Maps with Loops in Miro

By the end of this project, you will be able to build a user experience map to visualize a buying process and add in a loyalty loop to identify opportunities for iterative improvements in the user experience that reduce churn.
To do this you will gain hands-on experience exercising empathy to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer loyalty in the Miro online visual collaboration platform for teamwork.

  • مقدم بواسطة
  • التعلم الذاتي
  • 4 ساعات
  • language الإنجليزية
Introduction to the Orbital Perspective

Introduction to the Orbital Perspective

The goals of this course are to develop the student’s critical thinking skills, global awareness, and ability to work as an integral part of a team in an increasingly complex global job market. The course provides a foundation in such skills as team building, collaboration, and elevated empathy using real-world scenarios from some of world’s most effective collaborative projects including the Earthrise-2068 Project. Living on the International Space Station was a powerful, transformative experience—one that could hold the key to solving our problems here on Earth.

  • مقدم بواسطة
  • التعلم الذاتي
  • 16 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
How to Become a Trusted Advisor with Jagdish Sheth

How to Become a Trusted Advisor with Jagdish Sheth

With the digitization of information, most expertise is now available online with search engines such as Google. Therefore, experts for hire for certified occupations such as law, medicine, and accounting are likely to be automated and commodified. As a result, one has to transition from an expert for hire to a trusted advisor. This course, taught by Professor Jagdish Sheth, 2020 Padma Bhushan Award winner for Literature and Education, is based on interviews with more than 30 CEOs and chairmans of very large enterprises with the goal of identifying attributes of a trusted advisor.

  • مقدم بواسطة
  • التعلم الذاتي
  • 7 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Empathy, Data, and Risk

Empathy, Data, and Risk

Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course introduces empathy as a professional competency. It explains the psychological processes that inhibit empathy-building and the processes that determine how organizational stakeholders respond to risk. The course guides you through techniques to gather risk information by understanding a stakeholder’s thoughts, feelings, and goals. These techniques include interviewing, brainstorming, and empathy mapping.

  • مقدم بواسطة
  • التعلم الذاتي
  • 13 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Get Started with Empathy Mapping the User Experience in Miro

Get Started with Empathy Mapping the User Experience in Miro

By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met.
To do this, you will gain hands-on experience applying design thinking, empathy, and context from the customer journey to create an empathy map in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

  • مقدم بواسطة
  • التعلم الذاتي
  • 3 ساعات
  • language الإنجليزية
Diversity and Belonging in Businesses and Organizations

Diversity and Belonging in Businesses and Organizations

This course on Diversity and Belonging in Businesses and Organizations will support individuals, teams, and organizations to better understand and implement policies and practices that promote the inclusion as well as the belonging of all employees. We aim to cover the following topics: Policies - How to identify and understand the ways in which the structural dynamics of an organization can preclude a sense of belonging and how to use inclusive policies as a tool to foster belonging.

  • مقدم بواسطة
  • التعلم الذاتي
  • 10 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Create an Empathy Map in Miro

Create an Empathy Map in Miro

By the end of this project, you will be able to create an empathy map to gain a deeper insight into customers, opportunities to better meet their needs, and uncover any existing holes in user data.
To do this, you will gain hands-on experience applying design thinking, empathy, and context from User Experience research to create an empathy map in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

  • مقدم بواسطة
  • التعلم الذاتي
  • 3 ساعات
  • language الإنجليزية
Generate a User Experience (UX) Onboarding Map in Miro

Generate a User Experience (UX) Onboarding Map in Miro

By the end of this project, you will be able to generate a user experience onboarding map to visualize the complete entry process that a user has at the start of their relationship with a brand so that an organization can grow longevity by ensuring that they get off on the right foot with users.

  • مقدم بواسطة
  • التعلم الذاتي
  • 2 ساعات
  • language الإنجليزية
Identify UX Pain Points with Empathy Maps in Miro

Identify UX Pain Points with Empathy Maps in Miro

By the end of this project, you will be able to create empathy maps to gain a holistic view of the User Experience (UX) to help retain customers, mitigate risk, and identify business opportunities. To do this, you will gain hands-on experience applying design thinking, user interface knowledge, and context from the customer journey to build an empathy map in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

  • مقدم بواسطة
  • التعلم الذاتي
  • 2 ساعات
  • language الإنجليزية
Empathy and Emotional Intelligence at Work

Empathy and Emotional Intelligence at Work

Learn research-based skills to strengthen empathy and trust, improve collaboration, and create more innovative, productive, and satisfying experiences at work.

  • مقدم بواسطة
  • التعلم الذاتي
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الاحترافية @ AED 149 + VAT
  • الباقة الإبتدائية @ AED 99 + VAT
اعرف المزيد
Collaborative Foresight: How to Game the Future

Collaborative Foresight: How to Game the Future

You’ll never have a complete picture of what's possible in the future if you look at it from just one point of view. The best way to expand your vision? Engage as many people as you can, and “game out” the possibilities together. In this course, you’ll learn how to use collaborative gaming techniques to go beyond your own thinking and see many, many different sides of the same future.

  • مقدم بواسطة
  • التعلم الذاتي
  • 15 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Storying the Self: (Re)Claiming our Voices

Storying the Self: (Re)Claiming our Voices

Engage with lived experiences and identities that have often been denied a public voice. Consider the nuanced contexts of race, gender, class, language, ability, and how these impact your position as a leader and creator. You’ll question what it means to reclaim your narrative of yourself and to engage with the strength of vulnerability as a leader and creator.

  • مقدم بواسطة
  • التعلم الذاتي
  • 9 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Resilience for Everyone

Resilience for Everyone

By the end of the specialization, you will be able to: Identify and solve your stress and time management challenges. Develop a growth mindset and persistence in the face of challenges. Develop positive self-talk and mindfulness habits to exercise a more productive, thriving outlook. Demonstrate empathy while listening to others, leading and reflecting on oneself and one’s actions.

  • مقدم بواسطة
  • التعلم الذاتي
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Create a User Journey Map in Miro

Create a User Journey Map in Miro

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements.
To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork.

  • مقدم بواسطة
  • التعلم الذاتي
  • 3 ساعات
  • language الإنجليزية
Leadership and Negotiation Skills

Leadership and Negotiation Skills

This Specialized Program is aimed at leaders who are interested in consolidating their negotiation and communication skills, applying communication techniques that improve relationships and favor cooperation between the parties involved. Through 3 courses, develop your skills to analyze the “social” perspective of a negotiation and its impact on successful agreements, identify and develop the most important communication skills: assertiveness and empathy, and learn the different styles and strategies of negotiation based on the expected results and their impact on the relationship between the

  • مقدم بواسطة
  • التعلم الذاتي
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Empathy for Self and Others

Empathy for Self and Others

Empathy is something people must use every day. Empathy isn't limited to understanding other people; it's also about understanding yourself. An important key to understanding the emotions of others is understanding how you feel those emotions. Emotional intelligence and empathy aren't innate things that are fixed; they're skills that can be learned, and anyone has the potential to excel at them. This course will help you unlock that potential. With the expertise of Dr.

  • مقدم بواسطة
  • التعلم الذاتي
  • 6 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Design Thinking and Global Startup

Design Thinking and Global Startup

This course offers a systematic engineering design methodology: Stanford Design Thinking for preparing global startup. The course empathizes the whole Stanford design thinking process, "Empathy-Define-Ideation-Prototype-Test," for building a startup with a business model that has a “customer truly need” component. This course focuses on lean “Prototype and Test” stages in Stanford Design Thinking. For this, the course introduces a novel manufacturing methodology by using 4th Industrial Revolution technology such as FaaS (Factory as a service) with AI, Bigdata, and 3D Printing.

  • مقدم بواسطة
  • التعلم الذاتي
  • 8 ساعات
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Product  and Service Development: Empathy  Mapping with Miro

Product and Service Development: Empathy Mapping with Miro

By the end of this project, you will be fluent in identifying and creating Empathy Maps based on persona for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze customer data combined with the development of Empathy Maps.

  • مقدم بواسطة
  • التعلم الذاتي
  • 3 ساعات
  • language الإنجليزية
Developing Customer Insights with Empathy Map Canvas

Developing Customer Insights with Empathy Map Canvas

By the end of this guided project, you will be able to use the empathy map canvas to develop empathetic insight on your customers.

  • مقدم بواسطة
  • التعلم الذاتي
  • 3 ساعات
  • language الإنجليزية
UX Research

UX Research

In this MOOC you will learn how to connect with users at every step of a digital product’s life and how to develop empathy and recognize insights that will nourish the design and evaluation processes.

  • مقدم بواسطة
  • 10
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الإبتدائية @ AED 99 + VAT
  • الباقة الاحترافية @ AED 149 + VAT
اعرف المزيد
Introduction to Social-Emotional Learning (SEL)

Introduction to Social-Emotional Learning (SEL)

The solid foundation provided in this introductory course in SEL teaches you how to help students practice self-awareness, social-awareness, self-management, self-control, responsible decision making, and develop authentic empathy for others.

  • مقدم بواسطة
  • التعلم الذاتي
  • 45
  • language الإنجليزية
الاشتراك الشهري
متضمن في
  • الباقة الاحترافية @ AED 149 + VAT
  • الباقة الإبتدائية @ AED 99 + VAT
اعرف المزيد