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Our Courses
Recruiting for Diversity and Inclusion
Recruitment is an integral part of an organization’s diversity and inclusion strategy. Effective recruitment strategies ensure a workforce reflects a company’s customer base and the communities where it operates. Such strategies also capitalize on the benefits of employees’ diverse backgrounds, experiences, and perspectives. In this specialization, you will gain a unique combination of analytical, communication and leadership skills. These will serve as practical tools that enable you to develop an actionable diversity recruitment plan.
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Course by
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Self Paced
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English
SAP Technology Consultant
Launch your career in the high-demand field of SAP consulting. Build the consulting skills successful companies are looking for through tailored training and hands-on projects designed by SAP. No experience or degree required to enroll. What does an SAP consultant do? SAP consultants are problem solvers who relish getting the details right. They are experts in process management and have a deep understanding of SAP solutions.
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Course by
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Self Paced
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English
Leadership Out of the Box
This specialisation will provide you with a holistic set of tools, skills and frameworks to enable you to step up and lead more effectively.
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Course by
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Self Paced
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English
Emerging Technologies: From Smartphones to IoT to Big Data
This Specialization is intended for researchers and business experts seeking state-of-the-art knowledge in advanced science and technology. The 4 courses cover details on Big Data (Hadoop, Spark, Storm), Smartphones, Smart Watches, Android, iOS, CPU/GPU/SoC, Mobile Communications (1G to 5G), Sensors, IoT, Wi-Fi, Bluetooth, LP-WAN, Cloud Computing, AR (Augmented Reality), Skype, YouTube, H.264/MPEG-4 AVC, MPEG-DASH, CDN, and Video Streaming Services.
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Course by
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Self Paced
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English
Health, Society, and Wellness in COVID-19 Times
You may be encountering a world unlike any other generation. The public health crisis of the COVID-19 pandemic has created a context of pervasive uncertainty, heightened anxiety, and social isolation that overlaps with a critical time of your own learning and development. The COVID-19 pandemic also has exacerbated long-standing inequalities and disparities, and recent events in the United States have laid bare historical and current realities of racism and systemic oppression.
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Course by
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Self Paced
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53 hours
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English
Automize Business Communication using Power Automate
Imagine you're organizing a fundraising event. After the event, it is necessary to send thank-you notes to donors, but donations are hard to track since they arrive before, during and after the event, and manually sending emails to each donor would take too long.
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Course by
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Self Paced
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3 hours
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English
Communication Skills for Engineers
Build a toolkit of communication skills that will give you the knowledge and confidence to be an effective engineering leader. Engineers who want to advance in their profession need to be effective communicators. They need to clearly communicate complex ideas and technical project plans. They also need to be strong persuaders.
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Course by
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Self Paced
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English
Call Center Customer Service
The Call Center Customer Service course requires a practical skill set of data entry and organization of information/resources. In addition, communicating with only the voice uses a wide range of communication skills. This course will provide you with practical experience in data entry and customer privacy, and the opportunity to evaluate sample interactions between a call center customer service representative and a customer. You will also have the opportunity to respond to sample calls where you can demonstrate great customer service.
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Course by
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Self Paced
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20 hours
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English
The Human Body's Communication Systems
In this course on The Human Body's Communication Systems, you will learn about the wonderful diversity of the nervous and endocrine systems and the medical language that is used to describe these systems.
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Course by
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Self Paced
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9 hours
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English
Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare.
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Course by
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Self Paced
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English
Communication Skills for University Success
This Specialization is aimed at preparing students for undergraduate study in an English-speaking university. The course equips you for full participation and engagement with your studies by building awareness and understanding of the core values and expectations of academic culture, and providing you with practical strategies to apply to your studies. In this course, you will learn how to develop your Communication Skills to help you achieve success in your university studies.
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Course by
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Self Paced
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27 hours
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English
Learn English
This specialization is intended for English as a Second Language Learners (elementary, intermediate, and advanced). No prior knowledge is required for these courses.
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Course by
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Self Paced
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English
Leadership in Interprofessional Informatics
In this course, students in the health and information technology professions will examine models for interprofessional collaboration and teamwork, practice communication techniques to promote effective interaction, and envision futures literacy in interprofessional informatics scenarios. We will hear from nurses and other informaticians who are leading and working interprofessionally, and glean insights from their diverse perspectives.
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Course by
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Self Paced
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28 hours
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English
EMT Foundations
In this course, you will get a thorough introduction to the emergency medical services system, and learn the foundation components to how it works as a whole. You will also learn the nuts and bolts of becoming a healthcare provider, and gain some basic knowledge about the human body.
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Course by
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Self Paced
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14 hours
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English
Teaching Impacts of Technology: Workplace of the Future
In this course you’ll focus on how the Internet has enabled new careers and changed expectations in traditional work settings, creating a new vision for the workplace of the future. This will be done through a series of paired teaching sections, exploring a specific “Impact of Computing” in your typical day and the “Technologies and Computing Concepts” that enable that impact, all at a K12-appropriate level.
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Course by
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Self Paced
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13 hours
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English
Technical Communication
An engineering leader spends a majority of their day interacting with others. Indeed, studies repeatedly point to the impact communication skills have on the ability of managerial leaders to succeed or fail. Too often, individuals move into managerial leadership roles without an awareness of the need to improve in this area. This specialization focuses on skills such as listening, counseling, non-verbals, mentoring, coaching, building trust, providing feedback, writing, and presentation skills.
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Course by
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Self Paced
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English
English Language Skills A2-B1 CEFR: Low-Intermediate
English skills are becoming increasingly essential for overcoming communication barriers and enabling access to knowledge and expertise from around the world. This Specialization will help improve your English language skills from A2 to B1 (CEFR) proficiency for career development, everyday communication, and your personal life. Each course is made up of short, engaging task-based lessons that can be done anywhere, anytime.
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Course by
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Self Paced
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English
Ethics of Communication
Welcome to Ethics of Communication. Geared toward working professionals in both the corporate and nonprofit sectors, Ethics of Communication covers key topics in the modern world of business. Areas of focus include an in-depth examination of the ethical dimensions of professional communication, self-examination of individual conflict styles and preferences, and crisis management scenario analysis and strategy. You will develop and enhance skills related to these concepts through lectures conducted by Notre Dame Professor, Dr. Amanda G.
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Course by
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Self Paced
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19 hours
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English
Sound the Alarm: Detection and Response
This is the sixth course in the Google Cybersecurity Certificate. Learners will focus on incident detection and response. They will learn what defines a security incident and explain the incident response lifecycle, including the roles and responsibilities of incident response teams. Learners will analyze and interpret network communications to detect security incidents using packet sniffing tools to capture network traffic. By assessing and analyzing artifacts, learners will explore the incident investigation and response processes and procedures.
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Course by
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Self Paced
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25 hours
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English
Digital Media and Strategic Planning in Technology Markets
An old phrase in business is "Build it and they will come". If heard at all today it will be ironically, as entrepreneurs too often make things that nobody really wants. Cryptocurrency became a trillion-dollar industry without anyone being able to name a clear use for it beyond illicit transactions. In this second course we take-up the research outputs perviously generated and apply to them strategic planning to include the most effective analytical tools and stress tests to challenge and improve business models.
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Course by
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Self Paced
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20 hours
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English
Designing Effective Science Communication
Evidence-based effective science communication is increasingly necessary. In this specialization, learn how to engineer science communication activities using evidence from the learning sciences. We'll also discuss best practices for various science communication modalities.
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Course by
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Self Paced
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English
Business Data Management and Communication
In a world driven by big data, it is crucial to understand how valuable information can be extracted from large volumes of data. Further, it is pivotal to utilize information to its full potential. This not only requires one to extract value from data but also to effectively communicate the information obtained. The Business Data Management and Communication Specialization is tailored to deliver a well-balanced curriculum that focuses on all three aspects - Understanding Data, Extracting Valuable Information, and Effective Communication.
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Course by
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Self Paced
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English
Effective Communication in the Globalised Workplace
In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace. This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders.
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Course by
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Self Paced
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English
Accounting for Business Decision Making: Measurement and Operational Decisions
Accounting information is the lifeblood of the organization as it facilitates and influences operational and strategic decisions intended to achieve organizational goals. Organizations benefit from three decision-oriented roles of accounting: measurement, control, and communication. This course provides an introduction to accounting’s measurement role inside of an organization and how accountants communicate information that helps managers and employees make operational decisions.
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Course by
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Self Paced
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16 hours
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English
Leadership and Negotiation Skills
This Specialized Program is aimed at leaders who are interested in consolidating their negotiation and communication skills, applying communication techniques that improve relationships and favor cooperation between the parties involved. Through 3 courses, develop your skills to analyze the “social” perspective of a negotiation and its impact on successful agreements, identify and develop the most important communication skills: assertiveness and empathy, and learn the different styles and strategies of negotiation based on the expected results and their impact on the relationship between the
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Course by
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Self Paced
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English