Our Courses

Supply Chain Management Tools and Techniques

Supply Chain Management Tools and Techniques

Learn skills and tools that support supply chain operation, including Aggregate Planning, Sales Order Fulfillment, Lean, Sustainability and Team Dynamics ​- part of the ISCEA CSCA - Certified Supply Chain Analyst - Internationally Recognized Certificate

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  • English
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Forecasting Techniques for Slow and Rapidly Changing Demand

Forecasting Techniques for Slow and Rapidly Changing Demand

Master quantitative, judgmental and causal models used to forecast seasonal, intermittent, and new product future demand. Choose the right forecasting method for all kinds of demand patterns and sales data. Learn how to deal with randomness and low forecastability; missing data, outliers, and overfitting. Separate forecasting myths from reality and mitigate the risk of inaccurate forecasts.

Part of the ISCEA CFDP - Certified Forecaster and Demand Planner - Internationally Recognized Certificate.

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  • English
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Improving Supply Chain Performance through Demand Planning

Improving Supply Chain Performance through Demand Planning

Become a Demand Planning leader, capable of implementing and improving Sales and Operations Planning (S&OP), Integrated Business Planning (IBP) and Collaborative Planning Forecasting and Replenishment (CPFR) processes, to help top companies reduce inventory levels, stock-outs and inefficiencies, while increasing service levels and profitability for all stakeholders.

Part of the ISCEA CFDP - Certified Forecaster and Demand Planner - Internationally Recognized Certificate.

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  • English
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Sales in Sport Business

Sales in Sport Business

Roles on a sports team — especially professional sports — include more than just players and coaches. As a successful sales executive, you can help fans become part of the experience, both in the stadium and out. In this sports management course, learn key sales and revenue generation strategies from professionals within the sports industry, which is valued at more than $500 billion this year.

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Platform Product Essentials

Platform Product Essentials

Gartner Research predicts that by 2024, 65% of application development projects will rely on low-code no-code (LCNC) development.

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  • 21
  • English
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Customer-Centric Enterprise: Scale Product Lifecycle Management

Customer-Centric Enterprise: Scale Product Lifecycle Management

Learn to drive the performance of Product Enterprises with Product-first frameworks that enable value with mature governance, risk, marketing, sales, finance, and HR functions.

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  • 10
  • English
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Sales Enablement & Analytics

Sales Enablement & Analytics

Learn how to use data, tools, and technology to drive productivity and set yourself apart as sales leader.

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  • English
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Boosting Productivity through the Tech Stack

Boosting Productivity through the Tech Stack

This is Course 4 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development, Course 2: Foundations for Interviewing with Confidence, and 3: Conversational Selling Playbook for SDRs. This course demonstrates how to enhance productivity by implementing tech tools that streamline your SDR workflow. You’ll be introduced to a variety of best-in-class sales software that will help you achieve the most optimal results — every time.

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  • 30 hours
  • English
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Marketing Channel Governance

Marketing Channel Governance

This course is ideal for individuals who currently work in or are targeting opportunities in consulting and strategy, industrial sales and buying, marketing management, entrepreneurship and business development. In this course you will gain a framework for analyzing how much warmth/friendship/socialization is needed for a range of business relationship types. You will also be introduced to the benefits and drawbacks of distributing on Amazon and other third party platforms in which third party resellers are present.

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  • 9 hours
  • English
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Expenses in ProfitBooks

Expenses in ProfitBooks

ProfitBooks is an online accounting and payroll management software for small businesses. It allows users to organize offices finances and track all activities related to their business. This free online tool allows you to manage your money without accounting knowledge, grow sales with powerful invoicing tools, track inventory with ease, and run your business with total confidence. This project will take a deeper look into the Expenses tab in Profitbooks. We will explore the functions and features Profitbooks has to offer small business owners for managing their business expenses.

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  • 3 hours
  • English
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Analyze Sales Data with LibreOffice Base Queries

Analyze Sales Data with LibreOffice Base Queries

By the end of this project, you will have developed LibreOffice Base queries that provide data for use in sales analysis. An organization that sells products or services finds it useful to know which products are selling, whether they are priced appropriately, and which customers are purchasing them. Providing that kind of data gives the organization better targets for fine tuning its product mix and customer base. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

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  • 3 hours
  • English
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Income Features in ProfitBooks

Income Features in ProfitBooks

By the end of this project you will be able to use ProfitBooks to manage your small business’ income. You will learn about sales orders, invoices, services, and estimates. You will be able to take a sales order from beginning to end in the system, as well as reconcile invoices attached to sales orders. As you continue through the project you will learn how to manage inventory, add services, and create estimates for customers. You will gain the fundamentals to manage income using ProfitBooks. ProfitBooks hosts your information on the secure and widely-trusted Amazon Web Services (AWS).

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  • 3 hours
  • English
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Principles of Accounts Payable and Receivable Management

Principles of Accounts Payable and Receivable Management

This course is for those interested in starting a career in bookkeeping. The course builds on the knowledge and skills covered in the first course in this professional certificate, Fundamentals of Accounting and Reporting, and dives deeper into accounts payable and receivable management. You will not only learn concepts related to accounts payable and receivable, but also demonstrate the basic concepts of computerized accounting using Tally.

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  • 35 hours
  • English
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Professional Selling: 3 Steps to High-Performance

Professional Selling: 3 Steps to High-Performance

This specialization is intended for salespeople who want to take their skills to the next level. It uses an approach that includes the latest best practices from empirically-driven research and field-tested practices. This specialization features high-quality, professional video production along with challenging assignments. Together, the content is designed to be valuable to you as a sales rookie, a veteran professional, or sales leader.

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  • English
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Sales Training for High Performing Teams

Sales Training for High Performing Teams

This specialization is intended for sales professionals at any point in their career, whether they're just starting to apply for sales jobs or leading a global sales organization. Each course follows a sales career progression, from just getting started, to mastering sales, managing sales, and executing an overall business strategy. No matter where you are in your career, this specialization will give you a new perspective on what it's like to be a sales job seeker, individual contributor, manager, and executive.

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  • English
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Lead Management in Salesforce

Lead Management in Salesforce

The second course in the Salesforce Sales Operations Professional Certificate, Lead Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage leads in a real world business setting. This second course will give you a foundational understanding of how to help sales and marketing teams optimize the lead management process.

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  • 65 hours
  • English
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Scaling Product and Processes

Scaling Product and Processes

If you are ready to scale up your startup, get ready to fine-tune your products and processes!

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  • 12 hours
  • English
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Using Basic Formulas and Functions in Microsoft Excel

Using Basic Formulas and Functions in Microsoft Excel

Have you started using spreadsheets like Excel and want to learn how to write formulas and functions to perform simple data analysis? In this project, you will learn about the general format for writing formulas and functions in Excel to perform analysis on the sales data from a sample company. In this analysis, you will calculate total sums of profits, you will learn how to use functions to analyze the popularity of the items sold and you will also learn how to calculate averages and percentages of monthly profits.

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  • 3 hours
  • English
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Effective Sales – An Overview

Effective Sales – An Overview

Welcome to Strategic Sales Management specialization. This specialization course focus on providing conceptual and practical guidance on sales planning and management. The development of the specialization goes through the different phases of the sales planning process, keeping attention on the connection to the strategy of the company. Concepts discussed in this specialization aim to support the analyses on how to plan sales in alignment with the strategic guidelines of the company.

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  • English
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Salesforce Basics

Salesforce Basics

In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization.

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  • 24 hours
  • English
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Personality: How To Get On With Anyone

Personality: How To Get On With Anyone

This course is primarily aimed at anyone who wants to build relationships with a wide range of different types of people. From time to time, everyone finds themselves in awkward situations and having to deal with difficult people.   What if you could learn the secrets of dealing with ANY type of behavioural response and social interaction style to improve your interactions, build your confidence and change your life?

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  • 3 hours
  • English
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Creating an Interactive Graph with Tableau Public

Creating an Interactive Graph with Tableau Public

By the end of this guided project, learners will have created an interactive graph that applies principles of data visualization to tell a story using basic sales data.

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  • 2 hours
  • English
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Get Started With Tableau

Get Started With Tableau

Tableau is a powerful software program frequently used by business analysts in a variety of departments including sales, marketing, finance, operation and more.

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  • 3 hours
  • English
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HubSpot: Working with a ticketing system

HubSpot: Working with a ticketing system

We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place.

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  • 2 hours
  • English
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Sales Strategy

Sales Strategy

Welcome to Course 2 - Sales Strategy - This course is designed to discuss the application of intelligence analysis in the sales planning process. And this approach contributes to integrating the sales planning process into the corporate strategy of the company because, in the strategy analysis and formulation process, we apply models, frameworks, tools, and techniques that also apply to the sales planning and management process.

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  • 16 hours
  • English
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