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Our Courses
Relationship Management and Business Development
Welcome to the "Relationship Management and Business Development" course! Building and managing relationships is a crucial skill set for driving business growth and development. In this course, you will learn effective strategies to identify, cultivate, and nurture relationships with clients, stakeholders, and business partners. Throughout the course, we will explore essential topics such as networking, rapport building, and effective communication in a business context.
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Course by
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Self Paced
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7 hours
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English
Crie seu primeiro funil de conversão e CRM com Hubspot
Neste curso de aproximadamente 1 hora, com base em projeto, você poderá criar seu primeiro CRM (Customer Relationship Management) no HubSpot, onde você poderá acompanhar todas as interações com seus clientes e prospects e poderá definir lembretes, escrever notas, acompanhar todos os e-mails, ligações ou reuniões que tiver com eles. Você poderá visualizar tarefas, negócios, cadastros, funil de conversão, estatísticas e todas as ferramentas e informações necessárias para a otimização do tempo e um acompanhamento eficiente dos clientes.
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Course by
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Self Paced
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3 hours
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Portuguese (Brazil)
Representante de Ventas de HubSpot
Whether you're completely new to sales and looking to start a new career, or you want to grow in your current sales role, this five-course career training program from the inbound sales experts at HubSpot can help you reach your career goals. You’ll start by learning the basics of sales enablement and how sales and marketing teams can collaborate to create and keep relationships with their targeted buyers. You’ll develop data-driven sales goals and influential content to enable you to achieve those goals.
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Course by
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Self Paced
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Spanish
Crea tu primer embudo de conversión y CRM con HubSpot
Al final de este proyecto, estarás en la capacidad de crear tu primer CRM (Customer Relationship Management) en HubSpot, donde podrás hacer seguimiento de todas las interacciones con tus clientes y prospectos, podrás establecer recordatorios, escribir notas, hacer seguimiento de todos los correos, llamadas o reuniones que realizas con ellos. Todo en un sólo lugar. Este proyecto es apto para un nivel de habilidad básico usando HubSpot o para quienes no conocen aún esta herramienta.
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Course by
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Self Paced
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1 hour
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Spanish
مندوب مبيعات HubSpot
Whether you're completely new to sales and looking to start a new career, or you want to grow in your current sales role, this five-course career training program from the inbound sales experts at HubSpot can help you reach your career goals. You’ll start by learning the basics of sales enablement and how sales and marketing teams can collaborate to create and keep relationships with their targeted buyers. You’ll develop data-driven sales goals and influential content to enable you to achieve those goals.
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Course by
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Self Paced
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Arabic
Customer Relationship Management
Customer Relationship Management (CRM) is a comprehensive course that explores various aspects of CRM, from data-driven strategies to customer segmentation and loyalty programs. The course is designed in three stages, each building upon the previous one, and includes self-paced learning with pre-recorded video lectures, exercises, and interactive quizzes.
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Course by
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Self Paced
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9 hours
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English
Supporting Clients
To reach your goal of becoming a Career Coach or Navigator, you have learned about relationship management and human-centered career coaching in course 1 and gained skills to recruit and work with clients in course 2. This third course in the Career Coach and Navigator Professional Certificate will help you advise people as they move along their career paths; assist with job searches, interviewing, and resume creation; and set them up for success as they start their careers. By the end of the course, you will be able to: 1.
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Course by
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Self Paced
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18 hours
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English
New Technologies for Business Leaders
This introductory course is developed for high level business people (and those on their way) who want a broad understanding of new Information Technologies and understand their potential for business functions (e.g. marketing, supply change management, finance). This is not a course for people looking for guidance on how to become a deep technical expert or implement these technologies.
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Course by
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Self Paced
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19 hours
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English
Customer Support digital transformation with HubSpot
In this 1-hour long project-based course, you will learn how to identify the concept of business digital transformation, as well as the different types of business digitization, how to determine the role of customer support in your company and identify the customer support processes, how define Customer Relationship Management (CRM) and interpret the importance of using it in your business context and how to customize your own CRM using the HubSpot CRM tool.
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Course by
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Self Paced
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3 hours
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English
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM.
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Course by
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21
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English
Introduction to Microsoft Dynamics 365
Learners who complete this course will receive 50% off of the MB-910 Microsoft Certification Exam. Being able to maximize your usage of a customer relationship management (CRM) tool like Microsoft Dynamics is a powerful way to strengthen relationships with customers and help keep yourself organized. But with tools that are so comprehensive, where do you begin? By the end of this course, you will be able to utilize the tools found within Microsoft Dynamics 365. You’ll build up your knowledge of the tools through a series of readings, videos, practice quizzes and graded assessments.
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Course by
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Self Paced
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11 hours
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English
The Arts and Science of Relationships: Understanding Human Needs
This course provides an introduction to: 1. Basic concepts of The Strategies and Skills Learning and Development System (SSLD), their relevance for every day relationships and provide advanced concepts for participants who work in fields of social work and health care . 2. Basic practice principles and methods of SSLD, illustrated by relationship management case studies. 3. The SSLD framework for relationship management assessment; N3C (needs, circumstances, characteristics, capacity) and problem translation. 4.
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Course by
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Self Paced
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32 hours
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English
Introduction to CRM with HubSpot
In this project, we will develop and utilize a CRM in HubSpot and learn how to utilize our CRM to better grow and manage our business. HubSpot is a cloud-based customer relationship management (CRM) platform that can improve all aspects of your business. The HubSpot CRM is a launching pad to all other customer-facing teams as it houses all customer data ranging from contact information to detailed communication logs. HubSpot allows you to incorporate your sales, marketing, and customer service processes into one, all-inclusive platform with their CRM as the foundation.
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Course by
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Self Paced
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2 hours
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English
SAP Professional Fundamentals
SAP Professional Fundamentals is the first course in the SAP Technology Consultant Professional Certificate program. The course introduces you to the world of consulting and the range of skills that you need to succeed in this competitive field. You’ll explore SAP professional consulting roles and discover what technical consultants, functional consultants, and other professionals do.
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Course by
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Self Paced
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14 hours
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English
Strategic Sourcing
This course will provide a detailed overview of a Strategic Sourcing Process (7 step Process): Profile the Category, Develop a Category Sourcing Strategy, Generate Supplier Profile, Choose Competitive Selection or Supplier Development, Select Supplier(s) and Negotiate, Implement, Continuous Improvement/Supplier Relationship Management This course learnings will be supported videos, readings a a required case with peer review.
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Course by
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Self Paced
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6 hours
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English
Foundations of Career Navigating and Coaching
This course is for those who are passionate about helping people find jobs aligned with their skills and interests so they can earn a living through fulfilling work. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating. By the end of the course, you will be able to: 1. Explain the foundational concepts of Career Coaching and Navigating. 2.
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Course by
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Self Paced
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16 hours
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English
Sales and CRM Overview
This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process.
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Course by
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Self Paced
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44 hours
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English
Relationship Management
To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.
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Course by
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Self Paced
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23 hours
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English